Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
667 reviews
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Simple is the best, very easy to use, extendable and still growing
What do you like best about the product?
Simple and friendly UI, I just need half of the day to learn and use it.
What do you dislike about the product?
some limitation cannot configure as running time limit, some dealy on job warmstart
What problems is the product solving and how is that benefiting you?
iPass solution, make the integration simpler
Recommendations to others considering the product:
If you need a iPass to use in almost usecases, you can choose Workato.
Very fast to apply onto you system.
Still growing and pricing is good.
Very fast to apply onto you system.
Still growing and pricing is good.
The UI is pretty straight forward, and easy to understand
What do you like best about the product?
It comes with many connectors to ease implementation
What do you dislike about the product?
When there are many fields needs to input within the same step, it will be hard to manage
What problems is the product solving and how is that benefiting you?
Cloud services connect to on-prem services with the workato on-prem agent
Recommendations to others considering the product:
Easy of use when the flow is not too complicated
Workato is easy to use and navigate
What do you like best about the product?
Best part of Workato is the ability to create scripts to automate manual tasks without code . Connections are easy to setup too. This also allows other departments (Non-technical departments) in Grab to be able to use Workato to create automations without having to leverage on IT’s help, thus increasing productivity. Workato is also flexible as it can customise connectors and connect with any applications that exposes their API.
What do you dislike about the product?
It would be great if we can select certain steps and just run those few steps instead of the whole recipe. This is especially helpful when our recipes are too long and we are troubleshooting some parts. Another pain Point is to shift multiple parts of a recipe (Eg like a Ctrl button and choose the steps we want) instead of manually shifting one step at a time.
What problems is the product solving and how is that benefiting you?
By creating Workato recipes, we are able to automate manual tasks and reduce man hours. Time is one of the most valuable resource of employees, saved time in one area means more time can be put in higher value tasks. Less time can also be spent on routine tasks that requires less mental effort.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Another benefit is that we save on the effort and time required for business teams to explain their business use case to IT and for us to create the automation scripts. With Workato, business teams are able to create their own automation themselves.
Integration with other applications can be done very smoothly with Workato.
What do you like best about the product?
It can easily integrate with the Workplace we use, and sample creation is available. Integration with other applications and the use of APIs can be done through a GUI, making it easy to understand.
What do you dislike about the product?
I was used to the previous UI, but the new UI is difficult to use. The text for changing actions in the Edit screen is also small. At first, I didn't know how to return from the Edit screen.
What problems is the product solving and how is that benefiting you?
Currently, it is being conducted in a test environment, but since data connection in the on-premises environment is easy, it can be carried out very smoothly from the development side.
A tool that facilitates integration between applications
What do you like best about the product?
The setup of the connection requires assistance from an engineer, but once integrated, if there are built-in actions, even non-engineers can easily manage the integration. The support response is excellent, and if the inquiry is in English, you can expect a preliminary response within a few hours, providing a sense of reassurance.
What do you dislike about the product?
For actions not defined by default, it is necessary to define them using something like CustomAction. As for the pricing structure, options are set for each function, so I think it would be better if the pricing structure were simpler.
What problems is the product solving and how is that benefiting you?
System integration via a bot for Microsoft Teams
An excellent tool for Application Integration
What do you like best about the product?
Ease of use with multiple connectors , even legacy system. An innovative way to build interface / middleware between applications.
What do you dislike about the product?
maintain recipes can be challenging especially in a team workspace. We juggle between active recipes and cost
What problems is the product solving and how is that benefiting you?
Extending the possibilities to allow our staff, especially bus captains , who are without computers to reset his/her password using Workchat. The approach enable use to scale up efficiently , and relieves us of hassle to maintain our password reset kisoks.
Recommendations to others considering the product:
A platform that offers the ability to scale up interface easily , with a quick time to market, make it an attractive reason especially in current IT landscape where business user want quick to time product
Automation simplified
What do you like best about the product?
A powerful platform that is relatively simple and easy to use, making Automation a joy even for people without much knowledge and technical skills with
great support from the Workato team.
great support from the Workato team.
What do you dislike about the product?
Can't think of anything date. Workato has been continuously delivering improvements on their GUI making the UX better in most of the cases.
What problems is the product solving and how is that benefiting you?
Incident management: it is now easier to for users to raise tickets to our Service Desk as well as follow up on them.
We are also building other business cases from different teams and expanding automation throughout the company
We are also building other business cases from different teams and expanding automation throughout the company
Recommendations to others considering the product:
Contact their sales and product team. They are really helpful and kind. They will provide you with the best experience and point you in the right direction on where to start
Easy to use platform where you can basically automate anything in any way you want.
What do you like best about the product?
2-3 bullet points on what you like best. Think back to your evaluation process and what made Workato stand out. What was the “Ah-Ha!” moment that was the turning point to lead you to decide to purchase Workato. Did you evaluate other iPaas/automation tools or replace another tool that didn’t work as well (if yes, it would be great to mention the other tools you evaluated/replaced - but no pressure if you aren’t comfortable)? How does Workato help you and your team the most?
Comparing different iPaaS solutions we found that Workato offered the most easy to use interface. We were looking for a low code tool to substitute our existing implementations in Integration Services and with Workato we found that it was the most flexible in terms of things you can do while also maintaining that low code aspect to it.
Another thing that makes Workato stand out is the ability to basically connect to pretty much anything using their already made connectors and if something isn’t available you still have the web api connector that basically gives you limitless possibilities on what systems you can connect to.
Finally support. Having been using Workato for almost a year now we can attest to what good customer service Workato has. They offer an online chat that you can write to anytime you have a question/problem. They typically respond in less than 5 minutes and solve your problems most times. In certain situations where the support rep cannot help they quickly create a ticket for engeneers to look at. This more detailed support is also quick as questions to problems typically get solved in a day or two.
Comparing different iPaaS solutions we found that Workato offered the most easy to use interface. We were looking for a low code tool to substitute our existing implementations in Integration Services and with Workato we found that it was the most flexible in terms of things you can do while also maintaining that low code aspect to it.
Another thing that makes Workato stand out is the ability to basically connect to pretty much anything using their already made connectors and if something isn’t available you still have the web api connector that basically gives you limitless possibilities on what systems you can connect to.
Finally support. Having been using Workato for almost a year now we can attest to what good customer service Workato has. They offer an online chat that you can write to anytime you have a question/problem. They typically respond in less than 5 minutes and solve your problems most times. In certain situations where the support rep cannot help they quickly create a ticket for engeneers to look at. This more detailed support is also quick as questions to problems typically get solved in a day or two.
What do you dislike about the product?
I would say that one area where Workato has room for improvement is flexibility in what some connectors let you do. Sometimes the pre-built connectors don’t have al the actions you need but this is something that with time as the platform gets more mature so do these connectors. Also even though some prebuilt connector may be lacking in functionality we have submitted requests for certain things to be added and Workato has developed these for us.
What problems is the product solving and how is that benefiting you?
Right now we are using Workato to sync many of our audience data sources into a single database. Workato powers our data processing layer of a solution that creates a 360 degree view of our audiences. We are currently integrating different types of sources that go from SQL Server to web API sources. These are all synced into Snowflake which is what we are using as our data warehouse.
Recommendations to others considering the product:
Try to use each platforms strong suits and delegate work where it is best to do so. For example in our implementations we delegate some work to Snowflake in order to make our recipes run much faster.
Workato iPaaS good for citizen development and quicker in market
What do you like best about the product?
Workato is one of the best low code development and server less platform. Easy to integrate multiple applications using connectors.
What do you dislike about the product?
Few feature are not up to the mark like CD/CI process, API management. Hope it could be improve in future.
What problems is the product solving and how is that benefiting you?
Quicker Integration development
Managed integrating between internal applications.
Reduced manage service maintenance.
Reduced to many connection for one application integration.
Managed integrating between internal applications.
Reduced manage service maintenance.
Reduced to many connection for one application integration.
Recommendations to others considering the product:
Easy to build POC around data integrations.
Easy to integrate multiple applications using connectors.
Easy to integrate multiple applications using connectors.
Workato an EiPaaS Platform ,enables quick time to market for Integrations for S&M and Enterprises
What do you like best about the product?
Best Lowcode , Serverless and Infra Automation at its best .
Quick to start and reduces the time to Market , Great for Proof of concepts .
API and Connectivity centric Automatic data Integration and process automation , not to be confused with (human Task Based BPM or Screen Scraping and Replication - RPAs or Selenuim like Tools ) .
Great Support , forums and Self learning Training material.
Quick to start and reduces the time to Market , Great for Proof of concepts .
API and Connectivity centric Automatic data Integration and process automation , not to be confused with (human Task Based BPM or Screen Scraping and Replication - RPAs or Selenuim like Tools ) .
Great Support , forums and Self learning Training material.
What do you dislike about the product?
Observability and Telemetry can be better .
CI/CD could be better.
Platform and OEM API could be more rich
API Mgnt platfrom could be richer.
CI/CD could be better.
Platform and OEM API could be more rich
API Mgnt platfrom could be richer.
What problems is the product solving and how is that benefiting you?
delivered API and Connectivity Centric Automatic data Integration and process automation with 70%less time to timemarket with eCommerce domain ( order fulfillments and shippment ) processes Automation compared to the similar EiPaaS products .
Resource Timesheet , Financial - Customer Invoicing , PreSales , few HR - related Data and Processes Intergration delivered and being maintained with 70% less FTEs.
Resource Timesheet , Financial - Customer Invoicing , PreSales , few HR - related Data and Processes Intergration delivered and being maintained with 70% less FTEs.
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