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Amazing tool and awesome people
What do you like best about the product?
I love the customer service that DiscoverOrg provides. I don't feel like "just another customer", Ben Croll and I have become friends!! I know that if I have a question or need support, I'll have it within a short amount of time and likely within the same day!
What do you dislike about the product?
The only thing I would add, SMB companies be on the platform as well.
What problems is the product solving and how is that benefiting you?
We are solving critical IT problems within the medium and large size markets. The triggers allow us to get near real-time alerts of software upgrades, spend and contact changes within organizations so we can stay up to date and solve problems quickly for our clients.
Recommendations to others considering the product:
Don't hesitate...great tool and awesome partner!
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Great Business Development Tool
What do you like best about the product?
Great layout makes finding data inside accounts easy. Love that the phone numbers for many accounts are direct lines, not corporate lines. Saving a search and subscribing is easy too - to get daily triggers.
What do you dislike about the product?
On the expensive side. Some of the accounts have bad data showing them in the incorrect revenue bands and thus do not give us access based on our subscription.
What problems is the product solving and how is that benefiting you?
Able to identify prospects easily and look up additional information about the company when preparing for a prospect call.
DiscoverOrg if you like being treated like crap
What do you like best about the product?
Their dataset is great. Everything else sucks.
What do you dislike about the product?
Their sales team and how they treat you once they realize you don't want to give them more money (they attempt to auto-renew even though it conflicts with the agreement you sign).
What problems is the product solving and how is that benefiting you?
I run IT events and, as stated, they have good data. The rest is terrible and I'll never do business with them again.
Recommendations to others considering the product:
Don't do it.
Discover ORG - Nuspire_Tony Petcou
What do you like best about the product?
1. The details and its accuracy
2. Real time triggers
3. Alerts
4. depth in the details
2. Real time triggers
3. Alerts
4. depth in the details
What do you dislike about the product?
no location counts for the organizations
What problems is the product solving and how is that benefiting you?
business intelligence and this tool allows my teams to be more productive. Client engaging
Recommendations to others considering the product:
this product goes much deeper than names and contact info. Great sales/mktg tool
Great product and spectacular Customer Success team
What do you like best about the product?
I love the integration to Salesforce - it makes prospecting super simple and quick. The accuracy of the data is fantastic, as direct dials are priceless to an inside sales account executive. It's great being able to search companies by the technology products they use so that I only spend my time prospecting into accounts that are market center and more likely to be interested in my solution.
Also, the amount of time and resources this company puts into customer success is unparalleled.
Also, the amount of time and resources this company puts into customer success is unparalleled.
What do you dislike about the product?
Sometimes, the companies I'm looking for in DiscoverOrg haven't been added yet. You can always request that the researchers add that company, but you will have to wait. The product is also pretty expensive.
What problems is the product solving and how is that benefiting you?
DiscoverOrg gives me accurate data, all in one location so I don't have to spend hours searching online for inaccurate or outdated info. The triggers and company info also help me come to cold calls as prepared as possible, increasing my credibility.
Manager, Insides Sales Strategy
What do you like best about the product?
Wow. There is so much I like with Discover.org, starting off with the stellar support we get from our customer success Manager.
1) Our Manager of customer success
2) Quality support and quick response for any needs we have - it's all about their effective internal communication they have, allowing us as customers the feel of seamless support.
3) Quality of data we get from the Discover.org platform & ability to do quick look-ups for business intelligence or company or contacts.
4) Features like: Triggers & Alerts - Very helpful for real-time information updates
1) Our Manager of customer success
2) Quality support and quick response for any needs we have - it's all about their effective internal communication they have, allowing us as customers the feel of seamless support.
3) Quality of data we get from the Discover.org platform & ability to do quick look-ups for business intelligence or company or contacts.
4) Features like: Triggers & Alerts - Very helpful for real-time information updates
What do you dislike about the product?
Nothing to dislike at all from my perspective
What problems is the product solving and how is that benefiting you?
We avoid the requirement of multiple different cloud/software platforms to do data research, so saving time and money on the back end.
We are able to import directly into our CRM seamlessly and have ability to avoid duplicate creations, saving time and improving quality.
We are able to import directly into our CRM seamlessly and have ability to avoid duplicate creations, saving time and improving quality.
Recommendations to others considering the product:
When you start a trial, allocate time and use it to experience as much as you can, as it can do more than you expect.
Discover.Org is great!
What do you like best about the product?
Discover.Org is a really great product. It is really easy to use and the customer success team is awesome. The solution provides me with direct dials so I can connect with people quickly and provide them with life changing technology. Keep up the great work Discover.Org!
What do you dislike about the product?
Nothing to dislike about the solution. It provides me with everything I need to reach out to the right people at the right time.
What problems is the product solving and how is that benefiting you?
Discover.Org saves me a ton of time. Having direct phone numbers and titles helps to target the right people effectively.
Recommendations to others considering the product:
Make sure it's the right solution for your organization. If you prefer sending an email rather than calling..........
DiscoverOrg
What do you like best about the product?
The plethora of information we can can get on each company is amazing. Whether it be direct dials, what technologies they are using, their financials, or the organization structure, all of the information provided really gives me a leg up on the competition and gives me great entry points on sales calls.
What do you dislike about the product?
The only thing I slightly dislike about it is the user interface. It's nothing major but it does look a little outdated.
What problems is the product solving and how is that benefiting you?
Main business problems it solves are getting direct dials for employees as well as finding that entry point to kill it on a cold call. Having more background on what technologies the company is using/what their current IT projects is extremely beneficial when you are cold calling leading IT executives and need to be able to relate to the customer.
Do it for TILT
What do you like best about the product?
The platform is very intuitive and easy to use. As an account executive, I am sourcing all hours of the day and I know I can rely on DiscoverOrg to get the most up to date data to be the best at my job! Working with the Tilt team at DiscoverOrg also helped me brush up on some of my sales skill set by introducing some key initiatives that I will use to escalate my game.
What do you dislike about the product?
I have been using DiscoverOrg for the past two months and ultimately I don't have any problems with the service.
What problems is the product solving and how is that benefiting you?
The best way to source out different companies and individuals that I am targeting.
Top notch sales tool
What do you like best about the product?
DiscoverOrg does a great job at keeping companies up to date with all relevant information.
What do you dislike about the product?
Some account are off limits due to our subscription.
What problems is the product solving and how is that benefiting you?
Helping companies secure their cloud application portfolio.
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