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Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

431 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Janne K.

Digging deep into performace stats

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
It really helps us identify the performance bottlenecks in our applications.
What do you dislike about the product?
It requires quite a lot of resources on it's own, diminishing the gains we can achieve from performance optizations.
What problems is the product solving and how is that benefiting you?
Performance issues -> Better user experience
Resource usage optimization -> smaller infrastructure bills


    Bhanthava K.

Experience with Instana

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
Using instana we were able to analyze quickly and get notified of the issue on servers. By the reports, we could segregate and validate the number of http calls.
What do you dislike about the product?
To review logs of the servers we need to get into a couple of layers in the application; if we can analyze them in the very few steps, that would be more helpful.
What problems is the product solving and how is that benefiting you?
Instana is helping me in taking quick action whenever any server has an unexpected peak of api call failuers in the applications. And it gives the reports which helps in validation.


    Josser Z.

Necessary product in the industry

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
the ease of doing a quick end-to-end analysis of all products and finding flaws, vulnerabilities
What do you dislike about the product?
there are free alternatives but at a cost of learning and configuration and possible deficiencies
What problems is the product solving and how is that benefiting you?
errors in the code, connectivity failures and many others that can be found by analyzing the logs


    Saurav B.

It has helped us to identify various issues we notice in our application

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
JVM and VM process and error monitoring.

Check how the application is being used
What do you dislike about the product?
It lost the data whenever a jvm is rebooted.
What problems is the product solving and how is that benefiting you?
It helps us to identify the issues coming from differ app servers .
It helped us to find the usage of the application by differernt user.


    Chris P.

Great UI, good search performance, poor OpenTelemetry support

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
The UI is easy to use, enabling a relatively simple way to view the kubernetes stack, and viewing drops in requests over a period of time, or highlighting areas of high errors.
What do you dislike about the product?
The poor support for OpenTelemetry means that a requirement is to run the SDK alongside existing services. Given other providers are moving to first-class support for this, this could be better.
What problems is the product solving and how is that benefiting you?
It enables a relatively easy integration for an observability platofrm, which makes resolving/investigating incidents easier. It also has great support for kubernetes, which makes it easier for non-infrastructure engineers to be able to deduce infrastructure issues.


    Verified User in Automotive

Fast analysis of my web applications

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
i can do fast and effective analysis of my web applications and can figure out where to find the problem if there are infrastructure problems or e.g. network problems.
What do you dislike about the product?
it could be helpful to provide some e.g. templates for e.g. web applications or create some custom templates to provide some sort of standard so every project can be handled in same manner.
What problems is the product solving and how is that benefiting you?
we are providing as a software company software solutions for big oems. These customers are likely to host our product in their own infrastructure so it happens often that not our software product has some performance issues more than the customers infrastructure has e.g. a slow proxy which is slowing down the product perfomance. So it helps to enhance the debugging and find the error in specific and effective way.


    Varun N.

My Experience with Instana

  • February 21, 2023
  • Review provided by G2

What do you like best about the product?
It is highly integrable with different tools and also is easy to use in scripts
What do you dislike about the product?
The GUI can be more helpful, and the team can work on User experience to make it easy for newbies like me to make it more easy to understand
What problems is the product solving and how is that benefiting you?
The User experience I believe is out of date and needs to work on a new GUI which makes it much more easy to use.


    Eric A.

Great monitoring tool for cluster

  • February 20, 2023
  • Review provided by G2

What do you like best about the product?
Allows you to monitor the services of our QA cluster
Intuitive interface
Microservices oriented
Medium level implementation
What do you dislike about the product?
Does not allow monitoring of E2E operations
Not oriented to mobile technologies
Limited transaction traceability
Pricing
What problems is the product solving and how is that benefiting you?
We use it to monitor our cluster, in order to centralize its current status within our monitoring project in a friendly dashboard.
The observability of our cluster improved and we can now have centralized and deep monitoring.


    Paolo V.

Excellent and efficient management tool

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
- UI display is simple
- Overall view of erroneous call to endpoints and latency is very useful to find performance issues of the monitored software
- Ease of adding new applications to monitor
- Customization of the pages is easy even for beginners.
What do you dislike about the product?
- Finding specific endpoint usages based on request content (e.g. body) can be difficult, and the UI could make it far more obvious
- Direct integrations with third-party providers such as Grafana would be very appreciate
- The way kubernetes resources are represented is now always clear and could be improved.
What problems is the product solving and how is that benefiting you?
This platform helps us determine and find the root cause of the problem, which causes performance to degrade. Monitor in real time and provide instant alerts on issues.


    Salvatore N.

A useful tool to monitor the whole environment

  • February 17, 2023
  • Review provided by G2

What do you like best about the product?
I use Instana mostly to understand which APIs are returning errors or to understand which are too expensive in term of time consuming. I like the way Instana groups the results in several graph to undestand better in fewer time. And I like the way things are linked together: starting from the API I can go lower to the data/repository layer and see if a query is taking too much to complete.
What do you dislike about the product?
Sincerely I haven't found something wrong, or missing, basing on the use I made of the product. Maybe, in my opinion, Instana seems a "read only" tool, I mean I use Instana to find issues, than I have to go to that system and act manually. I know that there are so many tools and systems to control and to handle, but maybe it could be useful to give the user some "restart that thing that is not working" features.
What problems is the product solving and how is that benefiting you?
We have a cloud environment based on AWS servers and Kubernetes orchestrator. Instana is useful to have a snapshot of the entire environment, monitoring low-level machines, pods/containers, services, DBs, etc. We have alerts enabled, it's useful to have a notification when something is wrong, even when you are not alway logged in or you have a tab of Instana in your browser.