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    IBM Instana Observability PayPerUse (with 14-day free trial)

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    Deployed on AWS
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    AWS Free Tier
    Observe your AWS environments in real-time with high-fidelity data that helps you find and fix problems before they impact users. Try it for free or pay monthly based on usage, with a single pricing metric for simplicity, to reduce costs and avoid unexpected charges.
    4.4

    Overview

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    Play with Instana is a free, hands-on sandbox environment where you can explore full observability features in a live, production-like system with no setup or installation required. Try it here https://ibm.biz/play_with_instana 

    Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.

    Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.

    Highlights

    • Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
    • Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
    • Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.

    Details

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    Deployed on AWS
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    Pricing

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    Try this product free according to the free trial terms set by the vendor.

    IBM Instana Observability PayPerUse (with 14-day free trial)

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (2)

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    Dimension
    Description
    Cost/unit
    1 Standard Managed Virtual Server (MVS) hour
    Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics)
    $0.12
    1 Essentials Managed Virtual Server (MVS) hour
    Essentials: Basic Observability (Infrastructure Monitoring only)
    $0.03

    Vendor refund policy

    All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support contact at https://ibm.biz/instana-support 

    Pricing FAQ: https://ibm.biz/instana-pricing-faq 

    Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculator 

    We also offer shared Slack Channels during trial and subscription.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    432 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    39%
    50%
    9%
    1%
    1%
    1 AWS reviews
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    431 external reviews
    External reviews are from G2  and PeerSpot .
    Tarak Nath S.

    Elevated APM and Observability with Instana's Automation

    Reviewed on Nov 22, 2025
    Review provided by G2
    What do you like best about the product?
    I use IBM Instana primarily for its exceptional application performance monitoring and observability capabilities. I love how it automatically discovers services, maps dependencies, and tracks performance with minimal manual input, which saves me time and effort. One feature that truly stands out is its combination of automation, real-time observability, and intelligent analytics, delivering full observability into complex, modern environments seamlessly. This combination simplifies operations, accelerates root cause analysis, and clarifies even the most complex distributed systems. IBM Instana's automation eliminates the need for manual configuration, ensuring all services are instrumented immediately, which not only saves time but also ensures comprehensive monitoring. This real-time observability provides immediate insight into performance issues, making incident response faster and decision-making more confident. The ease of initial setup with IBM Instana is remarkable; deploying the agent required minimal configuration, and most services were detected in minutes. The onboarding process was effortless, supported by clear guidance and intuitive dashboards. Lastly, the platform’s integration capabilities are impressive, effortlessly pairing with CI/CD tools, logging platforms, ticketing systems, and cloud platforms, offering a versatile and unified monitoring solution.
    What do you dislike about the product?
    Some areas of IBM Instana could be improved, such as providing more flexibility in customizing dashboards and alert rules for complex use cases. The interface, while clean, can feel overwhelming for new users due to the amount of data being displayed. Pricing can also be on the higher side for smaller teams. Additionally, deeper integrations with certain niche tools would even make it more versatile.
    What problems is the product solving and how is that benefiting you?
    I use IBM Instana to gain real-time visibility and automate service discovery, solving visibility, troubleshooting, and alerting challenges. It enhances efficiency, accelerates root cause analysis, and maintains high performance with less manual effort.
    shriram .

    Review for IBM instana

    Reviewed on Nov 18, 2025
    Review provided by G2
    What do you like best about the product?
    Dashboards are very nice and statices are also good and interactive
    What do you dislike about the product?
    There are lot feature in that need more tour guide for the user to learn the tool quickly
    What problems is the product solving and how is that benefiting you?
    Can bale to visualize the data to get quick insights
    Alan R.

    Real-Time Monitoring with Easy Setup

    Reviewed on Nov 18, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate IBM Instana for its real-time application monitoring capabilities, which allow me to gain invaluable visibility into my applications, microservices, APIs, and infrastructure. The distributed tracing feature is particularly effective, providing detailed insights into the interactions and performance across my systems, enabling me to quickly identify and address issues. I also value its infrastructure monitoring, which helps me maintain the health of my operating environment with minimal effort. The initial setup of IBM Instana was straightforward and easy as it requires minimal manual configuration, making the transition seamless and efficient, especially considering my team transitioned from Datadog to IBM Instana. Overall, these powerful capabilities and user-friendly setup significantly enhance the monitoring and management of our systems, which is why I would rate it a 9 out of 10 on the likelihood of recommending it to a friend or colleague.
    What do you dislike about the product?
    I prefer to have customizable dashboards in IBM Instana. The layout control is limited, which restricts my ability to tailor the monitoring view to my specific needs.
    What problems is the product solving and how is that benefiting you?
    I use IBM Instana for real-time visibility into applications, microservices, and APIs. It simplifies infra monitoring and offers efficient distributed tracing, making it easy to set up with minimal manual configuration.
    Aditya S.

    Powerful Tool with Pricing Concerns

    Reviewed on Nov 17, 2025
    Review provided by G2
    What do you like best about the product?
    I find IBM Instana to be an incredibly developer-friendly observability tool. It's impressive how it automatically discovers service dependencies, policies, containers, and hosts in real time without the need for manual instrumentation or restarting services. This auto-discovery feature is a massive time-saver, particularly when compared to other tools like Prometheus, Grafana, or Datadog, which still require configuration. IBM Instana seamlessly identifies everything, which greatly simplifies the monitoring of my CI/CD workflows. The initial setup is notably easy with automatic agent installation and Kubernetes setup requiring almost no customization. Overall, it's a genuine ally for real-time monitoring, making my work far more efficient.
    What do you dislike about the product?
    The major issue I have with IBM Instana is its pricing, which is quite high. As we scale, the costs become even more prohibitive, especially considering it's priced per host or per agent. This can make it very expensive for managing large Kubernetes clusters with real workloads and a microservices architecture. Additionally, I find the user interface not particularly friendly for first-time users, which could be improved.
    What problems is the product solving and how is that benefiting you?
    I use IBM Instana for real-time monitoring and troubleshooting of modern applications, providing full-stack visibility and automated root cause analysis. It optimizes performance, reduces downtime, and is a developer-friendly observability tool saving time compared to other tools like Prometheus and Datadog.
    Ayan S.

    Real-Time Monitoring Revolutionizes Microservice Management

    Reviewed on Nov 17, 2025
    Review provided by G2
    What do you like best about the product?
    I love how fast and automatic everything feels with IBM Instana. The real-time monitoring is honestly the standout for me. When something goes wrong, I do not have to wait for dashboards to refresh or keep hitting reload; the data updates almost instantly, and that alone has saved me a lot of time. I also really like the distributed tracing. It just works without me having to configure a bunch of stuff. Being able to follow a request across all our services in one clean view makes debugging so much easier. Another thing I appreciate is the automatic discovery. The moment something new gets deployed, IBM Instana picks it up, maps the dependencies, and starts showing metrics without me touching anything. The level of automation is a big deal when you are dealing a lot with moving parts. So yeah, the combination of real-time visibility, smart tracing, and the fact that it basically sets itself up is what stands out the most for me. These features mainly save me time and reduce guesswork. Real-time monitoring lets me spot problems the moment they happen. Distributed tracing shows exactly where a request slows down, so debugging is faster. And automatic discovery removes all the manual setups - IBM Instana just maps everything on its own. Together, they make it much easier to understand what's going on in the system without digging through a bunch of logs or dashboard.
    What do you dislike about the product?
    One thing that I find could be improved with IBM Instana is the UI speed. While powerful, it sometimes feels a bit heavy, especially when loading large service maps. The alerting is generally effective, but it can be somewhat noisy if things spike for just a few seconds. Furthermore, the pricing can accumulate quickly as the environment grows. Overall, while IBM Instana works well, a lighter interface, smarter alert tuning, and a slightly simpler pricing structure would enhance its value.
    What problems is the product solving and how is that benefiting you?
    I use IBM Instana to quickly diagnose microservice issues with real-time monitoring and automatic discovery, reducing guesswork in debugging and saving time on manual setup.
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