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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Fagner L.

Melhor APM do mercado. Implantação transparente e entrega valor muito rápidamente.

  • December 03, 2020
  • Review provided by G2

What do you like best about the product?
Trabalho atualmente conectado o dia todo no Instana e também usei nos meus 3 ultimos trabalhos.

A implantação é muito simples e o tempo para começar a entregar valor é muito rápido.

As demais ferramentas do mercado são muito complexas comparadas ao Instana.

Nosso processo de treinamento e rollout do conhecimento é muito rápido pois a ferramenta é bem intuitiva.
What do you dislike about the product?
Só tive problemas no passado com implantação em .net muito antigo, mas com PHP e linguagens atualizadas é tudo bem simples.
What problems is the product solving and how is that benefiting you?
O Instana resolve diversos problemas no meu dia a dia.

Utilizo muito para dar visibilidade para os desenvolvedores e corrigir problemas antes do cliente final alarmar.

O Instana exibe as informações de uma forma muito simples e acessivel para qualquer nivel de desenvolvedor.

Tenho um trace completo das request, sem precisar fazer nenhuma manipulação na aplicação.

O processo de IA e identicação de desvios é muito legal e automático.
Recommendations to others considering the product:
Utilizei a maioria das ferramentas do mercado.

Gosto muito do Instana, pois é focada em APM e tem um processo de implantação muito simples.

A entrega de valor é momentanea.


    Miguel Angel R.

Extremely fast and easy deployment. With Instana start your debugging session in 5 minutes or less!

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
A simple and clean deployment process, a vast variety of technologies for agent instrumentation, continuous updates, notifications, custom dashboards, third party integrations via rest API, etc. I really like that Instana listens to their users since is easy to request features and get them implemented.
What do you dislike about the product?
The support process needs more attention. Is not easy to address critical issues in a fast way due to the lack of effectiveness to reach an experienced engineer.
What problems is the product solving and how is that benefiting you?
My teams debug issues on a distributed environment, so getting a quick root cause analysis is vital. The ability to store and recover historical data is relevant as well to understand what has changed and usually generated a service disruption or outage.
Recommendations to others considering the product:
I strongly recommend to test Instana and check how it behaves when monitoring a real environment. This action will pinpoint in a fast way their strengths and weakness.


    Retail

intuitive and detailed

  • December 01, 2020
  • Review verified by G2

What do you like best about the product?
Interfaz intuitiva y limpia facil de ver
What do you dislike about the product?
la sección de filtros requiere una curva de aprendizaje mayor
What problems is the product solving and how is that benefiting you?
Hemos realizado optimiacion de sentencias SQL de codigo gracias a Instana
Recommendations to others considering the product:
Una poderosa herramienta de diagnostico util para administradores y desarrolladores.


    Apparel & Fashion

APM muy intuitivo y de gran ayuda para detectar problemas

  • December 01, 2020
  • Review verified by G2

What do you like best about the product?
La rapidez en métricas , consultas rápidas y detección de problemas
What do you dislike about the product?
Se podría mejor el perfil de los usuarios para que solo vean unidades de negocio que uno asigne .
What problems is the product solving and how is that benefiting you?
Cuellos de botella , call con errores , en general mejoramiento de nuestras aplicaciones


    Josiel B.

Instana excelent APM tool!!

  • December 01, 2020
  • Review verified by G2

What do you like best about the product?
We used Instana on the last Black Friday and it was a great experience and helped to identify some issues. The Dev guys use Instana on a daily basis and like it a lot.
What do you dislike about the product?
It don´t have a infrastructure vision yeat, but the Instana´s guys are worked in this feature!
What problems is the product solving and how is that benefiting you?
Some gaps in apps and helps in troubleshooting in production enviroment


    Fabio C.

Instana melhor APM para times de DEVOPS e SRE

  • November 30, 2020
  • Review provided by G2

What do you like best about the product?
O Instana proporciona uma excelente visão de infraestrutura e visão de aplicação para os times de SRE,DEVOPS e DEV.
A ferramenta é de fácil utilização e compreensão para analise de troubleshooting.
What do you dislike about the product?
Um dos pontos que mais me encantou é possível fazer o tracer desde do browser do usuário até todas as camadas de aplicações.
What problems is the product solving and how is that benefiting you?
Poder monitorar vários cluster de Kubernerts em uma única tela, proporcionando uma visão de operação fantástica.


    Computer Software

"Instana is the simplest and best monitoring in alerting"

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Instana agent that helped us to create an alert and event with a threshold and we integrated with slack for notifications, it helps us a lot with our organization mainly when the server is down we get an alert using this tool and we can also create website alerts. It is fast and easy to use too
What do you dislike about the product?
Pentaho tracking is not possible on instana it will be much easier when all the services in our organisation is monitor under a single tool.
What problems is the product solving and how is that benefiting you?
We were met with a lot of uncertainty when building application perspective at the beginning. After that when we asked for the support they supported us in a session, it made us understandable.


    Insurance

Very good solution for performance monitoring

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
- On-prem use, very good support during implementation (workshops)
- Simple, intuitive installation (Linux skills required)
- Feature requests very often find their way into the finished product
- Support always reacts quickly and delivers competent solutions
- Extensive monitoring of a wide variety of technologies without great administrative effort
- Provides a detailed overview of the system landscape
- Alerting possible via various channels (email, Slack, Opsgenie, ...)
What do you dislike about the product?
- On-prem version always slightly behind the cloud version
- Operation not always intuitive, training required
What problems is the product solving and how is that benefiting you?
- Discover performance problems
- Alerting before major problems occur (example "You will run out of disk space in about 58 minutes")


    Internet

Instana gave us detailed insights into our application performance

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
There is not much configuration that needs to be done compared as opposed to classic monitoring tools. We also value the detailed analytics and tracing possibilities that Instana provides for our Java application.
What do you dislike about the product?
Monitoring our .NET and .NET core applications running on Windows is not working quite as smoothly compared to the Java on Linux world.
What problems is the product solving and how is that benefiting you?
Decrease the effort on configuring and tuning the monitoring system while having the possibility to gain insights into our application performance.


    Information Technology and Services

I am a beginner in Instana

  • June 23, 2020
  • Review verified by G2

What do you like best about the product?
* cloud native deployment on kubernetes / openshift
* autodetection of resources
* connectivity (include the instana-metrics in to custom grafana boards on prem) ,
* nice UI
* awesome support
What do you dislike about the product?
* special configs for networkpolicies (should be included as batteries)
* missing monitoring for HA-Proxy and Prometheus
What problems is the product solving and how is that benefiting you?
Providing APM for customers on (shared / dedicated) K8s cluster.
Cost savings compared to dynatrace.
Recommendations to others considering the product:
There are so many thing detected automaticly that you focus more on put things together instead to get it running.