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Reviews from AWS customer

1 AWS reviews
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  • 1
  • 3 star
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External reviews

431 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Raghuvar P.

One of the Best Go to Suite for Monitoring and Managing your Overall Infra

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
One of the best things that I love about Instana is its usability and interface about events, monitoring status, details of API logs, their flow and debugging traces for any failure, and a lot of stuff. For any application, you can see the dependencies (of DBs, other microservices, processes..etc.), overall infrastructure, all other connected services, alerts, support for Kubernetes, AWS, and other platforms, configurations, and overall calls for that particular application. Due to its ease of usage containing all these features, I would highly recommend establishing this tool in an organization for managing their relevant features from the platform.
What do you dislike about the product?
Overall from a usability, accessibility, and features point of view, I didn't come across any cons as such to the date. Some of the feature request we would be requesting to add in upcoming years; let's see how that goes.
What problems is the product solving and how is that benefiting you?
We have our entire infrastructure, including running websites, apps, Kubernetes clusters, databases status, applications logs, and failure traces integrated with Instana. On a daily basis, we use it to monitor all the apps of a cross-functional team with their relevant services and apps. Thanks to this platform, monitoring and managing all these services have become hassle-free.
Recommendations to others considering the product:
There are tools out there in the market. And after using this tool for a while now, I'd highly recommend using INSTANA for all your monitoring and managing infra, Kubernetes cluster, applications, and other services across the organization.


    Shivam G.

GREAT TOOL FOR DEVOPS TEAM

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
With Instana's fully automated application observability, you can make sense of your chaotic cloud-native settings, providing the context you need to take intelligent actions and ensure optimum application performance.
What do you dislike about the product?
It is not good as Datadog because Datadog is the most popular cloud monitoring service. IT, operations, and development teams utilize it to construct and execute applications on dynamic or hybrid cloud infrastructure. With Datadog, you can start monitoring in seconds.
What problems is the product solving and how is that benefiting you?
Remove the burden of manual observability and application monitoring off your Dev+Ops teams.
Relevant metric collecting fully integrated into the Instana Dynamic Graph
Behavioral learning with full AI support
EVERY request generates a trace.
Instana is a tech stack tool in the Performance Monitoring category.
Recommendations to others considering the product:
With Instana's fully automated application observability, you can make sense of your chaotic cloud-native settings, providing the context you need to take intelligent actions and ensure optimum application performance. Remove the burden of manual observability and application monitoring off your Dev+Ops teams. Relevant metric collecting fully integrated into the Instana Dynamic Graph, Behavioral learning with full AI support, EVERY request generates a trace.
Instana is a tech stack tool in the Performance Monitoring category.


    Mantesh H.

Its good to use

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
All the erroneous calls which we can catch easily
What do you dislike about the product?
It's a little bit slow during use. also, it takes more time to load
What problems is the product solving and how is that benefiting you?
We catch up on the erroneous calls easily
Recommendations to others considering the product:
its easy to use


    Information Technology and Services

Best Product for analysis

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to manage and use , able to track number of visitors and do data analysis and remain safe from threats.
What do you dislike about the product?
Nothing as such , new to the platform .Until now everything is going good
What problems is the product solving and how is that benefiting you?
Monitoring the performance of my number of users visiting and clicking on daily basis


    Oliver G.

Good Product and a great team behind it

  • February 23, 2022
  • Review provided by G2

What do you like best about the product?
Instana supports a large number of technologies with their sensors and continue to expand them over time. Their strength is in setups that aren't completely cloud-native, or where components below container level are managed. The team that supports enterprise customers is extraordinary and does a great job in communicating and being available for questions and feature requests. They provide a Slack channel and from time to time also product management or SREs are pulled in on dedicated topics. Also the pricing model is by far the best I have seen and much more predictable than the one from competitors.
What do you dislike about the product?
As for every small company (not any more thanks to IBM), feature requests are processed very slow. If you go full in on Instana, you need to buy a certain quantity to be recognized with new features. I waited for some features for more than a year and considered it basic technology support (e.g. Java AWS SDK V2, DynamoDB).
What problems is the product solving and how is that benefiting you?
Instana covers all operation monitoring aspects on application and container layer, does alert on unexpected usage and most important resolve bugs, we would not be able to spot. Just to give an example. The website sensor runs in the customer browser and we can detect frequently occurring JavaScript errors for specific browsers and resolve them. To some extend thanks to user tracking we can also provide customer support capabilities with the SaaS service.
Recommendations to others considering the product:
Check your application stack against the supported technologies and do a small PoC. Instana is always open for something like that. If a technology is not available reach out. We did and they developed the support for us, so everything is possible.


    Computer Software

Well made product

  • February 23, 2022
  • Review provided by G2

What do you like best about the product?
1. Co-relation between front end and backend.
2. HTTP error stack trace.
3. Custom error declaration.
4. Easy set up of the alert monitoring with slack and opsgenie.
What do you dislike about the product?
1. Navigation sometimes feels irritating.
2. If I don't have any access it is not straightforward to understand.
3. Sometimes I have seen data corruption or filter not working properly when I am trying to pinpoint or investigate some issues.
What problems is the product solving and how is that benefiting you?
1. Tracking custom events for a better understanding of my product.
2. Alerting and monitoring.
3. Investigating specific API flow for a user to better understand the issue.


    Hemant S.

Easy and efficient Monitoring

  • February 21, 2022
  • Review provided by G2

What do you like best about the product?
It is easy to monitor the application and Can easily figure out the issues
What do you dislike about the product?
Nothing, Everything looks good as of now
What problems is the product solving and how is that benefiting you?
We were having thread stuck problems but not to figure out the exact thread . Instana helps in providing the information related to the thread


    Henri H.

An A1 tool for monitoring teams

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
When coordinating a team that is not yet engaged, it is helpful to monitor a system that consists of different services. Also, its monitoring system has been enhanced, and I feel it is the most comprehensive one I have used.
What do you dislike about the product?
Instana may take some time to learn or get used to the program's language. So, the cost must include adaptation and learning period. It isn't a big problem. I like this software.
What problems is the product solving and how is that benefiting you?
Regarding the graphs and reports that the program issues, we use them regularly in internal team meetings. We want to analyze situations and make decisions that are necessary to improve the company's number.
Recommendations to others considering the product:
Don't be so apprehensive about how complicated the interface might seem first. You can search tutorials on YouTube or talk with technical support to clear your doubts.


    Information Technology and Services

What a relief after searching for a great monitor program!!

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
The intricacies and ease (smoothness) of usage.
What do you dislike about the product?
The same things that I love about Instana can also be small stumbling blocks. For instance, when code shows up that I am not familiar with. I am sure we will use this to our advantage however, as time goes on and we tackle this learning curve.
What problems is the product solving and how is that benefiting you?
Mainely hopefully FINALLY finding a program that can monitor (and of course soo much more!).


    Raymond S.

An excellent tool forour internl processes and developing client projects

  • February 01, 2022
  • Review provided by G2

What do you like best about the product?
We can individually track each application we monitor with Instana. Its speed for reporting every error that occurs. It is handy to monitor a system composed of different services, especially if the teamwork is not clean.
What do you dislike about the product?
Sometimes isn't easy to digest the large amount of data provided in real-time.

Its weakly reports about the health of the applications are poor. I prefer check daily reports.
What problems is the product solving and how is that benefiting you?
We use it to monitor all our cloud applications and servers. It is also helpful to keep one eye on our VMs because their CPU performance tends to drop during optimization tests.

On the other hand, we use Instana when optimizing the loading speed and user experience of the applications and pages that we develop for our clients.
Recommendations to others considering the product:
Please, talk to someone who has already used Instana or contact technical support. It is not complex software, but it is overhelming at firts.