Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Outstanding Delivery Setup and Effortless Accessibility
What do you like best about the product?
The ease of the application and it can be reviewed from any location. The delivery setup is outstanding.
What do you dislike about the product?
the customization part is not open as per the requirement
What problems is the product solving and how is that benefiting you?
Data fragmentation is one of the this is benefiting in my role.
Effortless Lead Tracking and Seamless Pipeline Management
What do you like best about the product?
The best part about Salesforce Sales Cloud is how easy it is to track leads and manage the entire sales pipeline in one place. It keeps everything organized and improves visibility across the team.
What do you dislike about the product?
Some features feel overly complex, and it takes time to learn the system. A lot of simple tasks require multiple clicks.
What problems is the product solving and how is that benefiting you?
It gives clear visibility into the entire sales pipeline. This helps with forecasting, prioritizing opportunities, and making faster, data-driven decisions.
Excellent Integrations That Enhance Our Workflow
What do you like best about the product?
It provides integration with various other software that we also use.
What do you dislike about the product?
It can be a bit too complicated at times and so hard to understand and be comfortable with.
What problems is the product solving and how is that benefiting you?
Salesforce allows us to have a single source of truth when it comes to our customers' data
Comprehensive CRM with Seamless Integration
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its comprehensive integration of sales tools and data in one place. This robust feature eliminates the need to switch between multiple applications, thereby significantly reducing errors and saving valuable time. By centralizing all essential tools and data, it enables me to efficiently manage customer relationships and analyze sales performance with ease. This seamless integration supports team collaboration and helps in accurately measuring ROI, which were major challenges before adopting this software. My positive experience with these features is reflected in my high likelihood to recommend Salesforce Sales Cloud, as I rated it 9 out of 10.
What do you dislike about the product?
Setting up custom reports, dashboards, and workflows sometimes requires advanced knowledge or administrator support.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track customer relationships and analyze sales performance, solving team collaboration issues and measuring ROI effectively. It integrates sales tools and data, saving time and reducing errors by eliminating the need to switch between multiple applications.
Seamless AI Integration and Mobile Access Boost Productivity
What do you like best about the product?
It has seamless AI capabilities like deal insights and predictive scoring that helps us to focus on the potential and profitable leads.
It has seamless integration capability with other tools even third party tools.
It supports mobile phone apps which helps us work on the go and this is an added advantage for us as it promotes great streamline work flow.
It has seamless integration capability with other tools even third party tools.
It supports mobile phone apps which helps us work on the go and this is an added advantage for us as it promotes great streamline work flow.
What do you dislike about the product?
I do not has issues with this tool. I have no dislikes.
What problems is the product solving and how is that benefiting you?
Before this tool was installed in the company we had issues with field officers as they could only update deals once they return from the fields but this tool helps us to receive updated from the field in real-time through mobile phones. This promotes a streamline workflow.
Streamlined Sales Process with Centralized Data
What do you like best about the product?
I appreciate the centralized customer data feature of Salesforce Sales Cloud, which allows me to have a 360-degree view of the customer by gathering all interactions, contact details, and communication history in one place. This comprehensive customer insight is invaluable for managing leads and keeping track of customer relationships. Additionally, I find the streamlined sales process extremely beneficial, primarily due to the sales automations that Salesforce Sales Cloud offers. These features together help in simplifying and enhancing the sales workflow, making it more efficient. Furthermore, the initial setup of Salesforce Sales Cloud was easy for my team, which I found to be a significant advantage.
What do you dislike about the product?
I dislike that all the packages should be the same. The starter package should include the relay option. Additionally, I am not a fan of the changes made after moving to Hyperforce. I feel we should revert back to the infrastructure we had before this move.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage leads, send marketing emails, and maintain a 360-degree view of customers through centralized data and sales automations.
Effortlessly Organizes Outreach with Minor Navigation Hiccups
What do you like best about the product?
I appreciate how Salesforce Sales Cloud effortlessly keeps my workday organized, which is crucial as I handle a high volume of outreach. The ability to have everything in one place truly streamlines my workflow. The features I value most include the tasks and activity tracker, along with the lead or opportunity views, as they significantly enhance my ability to manage and organize my entire outreach workflow. These tools help me track leads, log activities, and maintain clarity about all prospects effectively. Furthermore, the elimination of chaos in lead management and the ability to track activities and follow-ups contributes to my consistency. The initial setup of Salesforce Sales Cloud was quite easy and well-supported, which facilitated a smooth transition and integration into my daily operations. Overall, these aspects of Salesforce Sales Cloud make it an invaluable tool in my role.
What do you dislike about the product?
I find the speed and navigation within Salesforce Sales Cloud somewhat problematic. Switching between leads, tasks, and other pages often feels cumbersome due to slow loading times. This repeated back and forth between various pages disrupts the seamless flow of managing tasks and leads, which affects my efficiency.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage my outreach workflow, tracking leads and logging activities efficiently. It eliminates chaos and organizes my workday, maintaining clarity and consistency about my prospects.
Add Salesforce Sales Cloud to your existing toolkit
What do you like best about the product?
Tasks and reminders are an important part of the solution
What do you dislike about the product?
The amount of time that it takes to log a new account
What problems is the product solving and how is that benefiting you?
it provides universal info across the team and department for immediate access on demand as needed
Intuitive Dashboard and Mobile Access Elevate Performance Tracking
What do you like best about the product?
It has an intuitive reporting dashboard that allows us have real-time analytic view of employees performances and sales.
It is accessible on mobile phones which is an advantage for us.
It is accessible on mobile phones which is an advantage for us.
What do you dislike about the product?
I have not experienced any issues with this tool. It has been fruitful.
What problems is the product solving and how is that benefiting you?
It is highly automated which reduces follow-up and approvals delays.
This tool stores all customers data or information in one place. No time wastage trying to gather any clients information, its just by clicking and you are good to go.
This tool stores all customers data or information in one place. No time wastage trying to gather any clients information, its just by clicking and you are good to go.
Easy to navigate
What do you like best about the product?
Have been using sales for couple of months, It is easy to navigate
What do you dislike about the product?
It is easy to use however it would have been more convenient if the chatter section can be scrolled alone.
What problems is the product solving and how is that benefiting you?
NA
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