Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Acceleration with salescloud
What do you like best about the product?
Salesforce gives a sales person a guided journey and allows for collaboration to provide the best possible buyer experience.
What do you dislike about the product?
There's almost too much on the platform. It can be overwhelming if you are using all of the toys. Configure carefully and choose to walk before you run.
What problems is the product solving and how is that benefiting you?
Faster sales using real time data insights and collaboration
Salesforce - The Best sales cloud platform
What do you like best about the product?
The CRM, the data insights, platform, simplicity , everything. Very user friendly,easy and great help and support
What do you dislike about the product?
Nothing so far, it's an amazing platform to work with, though a bit expensive. Options still available.
What problems is the product solving and how is that benefiting you?
Entire sales pipeline is implemented and using all its ilfeatired. Integrations with third party systems works amazing. It's highly Customisable as per the needs of the company and help and support is available readily
Manage your sales process in one place
What do you like best about the product?
Customer data in one place allows a great 360 view of the customer
What do you dislike about the product?
Not the platform itself but some partner plugins support
What problems is the product solving and how is that benefiting you?
Allowing reporting and forecasting
Recommendations to others considering the product:
Do your due diligence safe harbour
I'll suggest them to use SalesCloud if they do have a business case where it suits best.
What do you like best about the product?
I do like the ease of automations you can create in Salesforce
What do you dislike about the product?
I don't like the limitations of Territory management
What problems is the product solving and how is that benefiting you?
In my case, I do help our clients onboard Salesforce misc clouds.
Recommendations to others considering the product:
Experience Cloud, COQ,
Salesforce: a great tool
What do you like best about the product?
You can communicate to other team members through post or email. can also create dashboards for reporting purposes.
What do you dislike about the product?
Sometimes it's slow especially if you have a lot of tabs open
What problems is the product solving and how is that benefiting you?
The ability to see all cases, contracts, and other beneficial details ALL in the account. Unlike when were using a manual system that you need to check info one by one.
Recommendations to others considering the product:
It's a good tool
Powerful CRM
What do you like best about the product?
Streamlined flow of lead to actual conversion data. Ability to extract information in multiple ways
The power of AI
The power of AI
What do you dislike about the product?
Some functionalities can be very dev driven
What problems is the product solving and how is that benefiting you?
Lead to sales conversion flow
Great metrics collected over a period of time
Great metrics collected over a period of time
one of the best CRM
What do you like best about the product?
Salesforce CRM is easy to use we have different clouds, so we can utilize them according to our business
What do you dislike about the product?
some time lightning is a bit slow this cause us some trouble
What problems is the product solving and how is that benefiting you?
in other CRM we don NOT HAVE DIFFEERENT CLOUDS THATS A BEST THING ABOUT SALESFORCE
Recommendations to others considering the product:
NA
Salesforce all the way
What do you like best about the product?
how easy you can access all files that you need and how can you update them as well.
moreover the ability to share documents between your coworker is amazing and time saving
moreover the ability to share documents between your coworker is amazing and time saving
What do you dislike about the product?
it is hard to use at the beginning and you need guidance on how to use it and even after a new update is being released I couldn't find any instruction on how to use it
What problems is the product solving and how is that benefiting you?
Sales agreement and management, creating solutions for partners and keeping their data safe and shared with employees. in addition of selling them our products
Salesforce is the number one CRM platform, it's the core of many business processes in our company
What do you like best about the product?
very easy to implement new business processes
many integrations possibilities with other apps
many integrations possibilities with other apps
What do you dislike about the product?
Pricing is quite high
some basic features are still missing
some basic features are still missing
What problems is the product solving and how is that benefiting you?
we implemented all Marketing/Sales/Customer Success business process into Salesforce, almost with zero code
Intuitive and robust CRM that plays well with other software
What do you like best about the product?
The ability to easily customize to your business needs is most beneficial.
What do you dislike about the product?
The ability to query and generate reports has some limitations.
What problems is the product solving and how is that benefiting you?
We are finding valuable prospects and capturing vital work to acquire new donors. As well as staying informed about existing donors' experiences with our organization. It allows us to connect several disparate systems to gain a more comprehensive picture at macro and micro levels. It is more than a CRM, and we can capture workflows and business processes within its ecosystem.
Recommendations to others considering the product:
If you are considering Salesforce, there is usually a solution to your issues. The dilemma is that it may cost more, or a third party may need to be involved.
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