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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer & Network Security

Great Opportunity Management and Forecasting Features

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Opportunity management and forecastingss
What do you dislike about the product?
Nothing as such. All good. No commentsss
What problems is the product solving and how is that benefiting you?
Firecasting ans sales


    Sidhanta P.

Great CPQ Features, But Lacks Scalability

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Like all the features of sales cloud with CPQ
What do you dislike about the product?
Not able to scale and businesses can’t customize
What problems is the product solving and how is that benefiting you?
Not much for now but it’s not scalable


    Anil Kumar S.

Great for Opportunity Management, Lacking in Relationship Features

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Opportunity management and pipeline management
What do you dislike about the product?
Account relationships and contact to contact relationship mana
What problems is the product solving and how is that benefiting you?
Leads and prospects, conversations and converting to clients


    Rohit A.

Powerful Performance, Minor Hiccups

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I find Salesforce Sales Cloud incredibly beneficial for opportunity management and maintaining the sales pipeline in my business. The intuitive nature makes it easy to use, and I particularly appreciate how helpful the out-of-the-box reports and dashboards are for daily business operations. The integration with Oracle CPQ also works seamlessly, enhancing our workflows effectively. I admire the company's commitment to innovation and look forward to leveraging new features as planned in their 2026 roadmap.
What do you dislike about the product?
I find that Salesforce Sales Cloud occasionally gets stuck, which can be disruptive to my workflow.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for opportunity management and maintaining the sales pipeline, benefiting from the helpful out-of-the-box reports and dashboards for daily business operations.


    Carolina E.

Efficient data management, but costly to implement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
That allows managing all the data in an organized and agile way
What do you dislike about the product?
How excessive the cost of implementation is
What problems is the product solving and how is that benefiting you?
Optimize campaigns


    Consumer Goods

Great Opportunity Pipeline, but Activity capture needs improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Opportunity pipeline with health, risk high, medium, low and waterfall chart
What do you dislike about the product?
Activity capture emails are not captured in reports
What problems is the product solving and how is that benefiting you?
Closing opportunities more efficiently and seeing growth


    Vishal B.

Reliable, Customizable Product That Meets All My Needs

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Mature product which meets the baseline needs and allows for customization
What do you dislike about the product?
Nothing as such. Works just good and allows configuration
What problems is the product solving and how is that benefiting you?
Solves the sales cloud cycle


    YU Y.

Great Dashboard and Forecast, but Territory Management Needs Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I like Oppotunity and forcast.Dashboard is nice!
What do you dislike about the product?
Teritory management is very difficult. Don't Like It
What problems is the product solving and how is that benefiting you?
Oppotunity management


    Non-Profit Organization Management

Great Sales Boost, but New Processes Are Too Complicated

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Improved sales performance through all revenue streams
What do you dislike about the product?
Number of steps required for new process development
What problems is the product solving and how is that benefiting you?
Reduces loss of revenue due to volume of relationships


    Hospitality

Great for Sales and Client Connection, but Navigation Can Be Tricky

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The sales process for our team, as well as our connection to clients, has been an important aspect of our work.
What do you dislike about the product?
At times, I find it difficult to navigate.
What problems is the product solving and how is that benefiting you?
Our interactions with clients from various segments have been noteworthy.