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Reviews from AWS customer

7 AWS reviews

External reviews

1,339 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospital & Health Care

Nice monitoring tool

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The flexibility to monitor a lot of platforms, and the AI that helps you to identify problems in your application
What do you dislike about the product?
Well, there are so many ways to start the analysis of the data it is collecting that it could be easy to get lost.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace to troubleshooting performace issues whereas a server is down or the applications is running out because sql query. we are also interested in monitor business transactions


    Insurance

Best APM Solution in the Industry

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
OneAgent that supports all technologies.
What do you dislike about the product?
Need SQL monitoring support from the OneAgent.
What problems is the product solving and how is that benefiting you?
Application performance troubleshooting.


    Insurance

The Dynatrace OneAgent UI brings in some of the best features of AppMon

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The ONE Premium Chat feature is awesome! The response rates and feedback we've received so far from the chat sessions have been excellent so far. I also like the dashboard customization features and how you can share dashboards with your leaders and managers to give them an overview of your infrastructure, services, and application health.
What do you dislike about the product?
I dislike the inability to add Kubernetes metrics and health to my dashboard, but I heard that this is a feature that is coming!
What problems is the product solving and how is that benefiting you?
We are still fairly early in our rollout and hope to have more app teams onboarded and using the SaaS solution as quickly as possible. But we hope to yield better performance management practices and adoption at our company. Essentially we would like to evolve the behavior/practice at our company to be more 'proactive' vs. 'reactive' when it comes to issues that cause downtime and business.
Recommendations to others considering the product:
Involve your app teams, security teams, network teams early on in your implementation and preparation activities to avoid any roadbumps and obstacles like Firewalls, access, and security issues.


    Leisure, Travel & Tourism

Great implementation, great data collection !!

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Data collection and analytics. The way dynatrace collaborates the information is just awesome
What do you dislike about the product?
The time i spent on implementation i wish i could have opted support more earlier.
What problems is the product solving and how is that benefiting you?
Better performance, business KPIs and daily RUM problems.


    Retail

Powerful and flexible

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a lot of visibility into not only the activity on the front end of my application, but gives me an excellent view of the back-end.
What do you dislike about the product?
It can be very easy to get off track in analysis. Of course this depends on how well, you do correlation, but the amount of information available can sometimes be overwhelming.
What problems is the product solving and how is that benefiting you?
Dynatrace has provided an amazing tool to deep dive root cause analysis and provide valuable information to our application developers. This has helped us drive improvements in application performance and reliability.
Recommendations to others considering the product:
Take the time to involve stakeholders from multiple areas, i.e., Operations, Development, Business/Marketing, etc..


    Hospital & Health Care

Very well presented data, but could use easier access to day.

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
dashboard system is very good. it is fairly easy to follow
What do you dislike about the product?
data access is limiting. the api is not available in all languages.
What problems is the product solving and how is that benefiting you?
production monitoring of outages of our app.
Recommendations to others considering the product:
understand how it benefits your workflow, the product is massive


    Computer Software

Best APM tool in current market

  • November 27, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace provides you end to end monitoring solution to your application. Dynatrace Synthetic and log analytics is an add-on for this tool which helps you to monitor your application pro-actively.

AI pin-points to the root cause and without much manual effort users able to correlate the issue.

Dynatrace is now easy to configure and maintain without much investment in operations.

Dynatrace OneTeam chat support provides instant solutions and suggestion for improving the usage of this tool
What do you dislike about the product?
Reporting and 2FA feature need to be enabled because most of the current application moving to SAAS and 2FA becomes must.
What problems is the product solving and how is that benefiting you?
Dynatrace helps us to identify frontend and backend issues which were impossible or time taking task for the operation team.

We identified many database and design level issues with the application using dynatrace.
Recommendations to others considering the product:
If you are looking for Best APM tool to implement in your environment then this would be the best one


    Kevin T.

A comprehensive application monitoring solution

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
It is able to track your application flow between all application layers from the user on the browser or mobile all the way to the backend database. We can easily determine at which points in the application that is causing issues quickly.
What do you dislike about the product?
Initial learning curve to understand how to efficiently use Dynatrace, however this is greatly helped by initial learning sessions by Dynatrace consultants.
What problems is the product solving and how is that benefiting you?
Performance issues with BPM application, which we were able to locate the source of the bottleneck was coming from the database affecting particular stored procedures. We were able to tune them and realize significant performance gains as a result.
Recommendations to others considering the product:
Dynatrace is great for those who want to get a deep insight into how their applications are working on their infrastructure for performance testing and fault diagnosis.


    Railroad Manufacture

Good product with great support.

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
- Support is great.
- Easy to use
- Good root cause analysis
What do you dislike about the product?
- There is a couple of different licenses and what you need to do might require an additional license.
- Instrumenting an application is not as easy as it seems.
What problems is the product solving and how is that benefiting you?
- Root cause analysis
- End to end monitoring


    Pharmaceuticals

A great product but confusing

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
I like the detail that it goes to to show us our site's problems
What do you dislike about the product?
It is confusing and misses some things. I don't always see the problems register. It could be because I'm in the middle of an Wildfly upgrade.
What problems is the product solving and how is that benefiting you?
As a whole, my company likes Dynatrace a lot and uses it to find problems on our many servers.

I am not one of the pros who was trained on it, and I'm trying to use it to troubleshoot problems on one server that is moving from Wildfly 8 to 12 and I'm finding that it doesn't always display the problems I'm having. When it does, it gives a lot of information.
Recommendations to others considering the product:
Talk to the vendor about it because it's confusing to set up