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Reviews from AWS customer

7 AWS reviews

External reviews

1,339 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

Dynatrace Review Full Stack Monitoring

  • February 08, 2021
  • Review provided by G2

What do you like best about the product?
The correlation problem when you could find the root cause of a problem.
What do you dislike about the product?
It is very difficult try to customize the smart scapes, somethines it shows million of components and it does not help us
What problems is the product solving and how is that benefiting you?
Full experience monitoring, integrating from frontend using the sdk to backend.


    Tina H.

Dynatrace is easy to use for non-IT users

  • February 08, 2021
  • Review provided by G2

What do you like best about the product?
Dynatrace is very easy to use for non-IT users.
What do you dislike about the product?
I don't have any dislikes for the purposes I use Dynatrace.
What problems is the product solving and how is that benefiting you?
The benefits I have is a very easy way to view the various IT landscape, where there are issues, any concerns, what is working, ease of monitoring, etc.


    Manav G.

Easy to implement with detailed visibility across business and IT

  • February 08, 2021
  • Review provided by G2

What do you like best about the product?
Easy implementation with minimal or no configuration. Smartscape view and RCA flow map. OOTB Bounce rate is also helpful. AI assistant Davis also helpful. Easy monitoring of micro-services architecture. OOTB integrations with leading 3rd party solutions
What do you dislike about the product?
Need query language understanding to setup business dashboards. Also complex pricing with additional cost for importing metrics in Dynatrace. Also does not support fully on-prem deployment. One must have connectivity to Dynatrace cloud even in case of on-premise deployment.
What problems is the product solving and how is that benefiting you?
High MTTR and difficult to find root cause of complex issues. Also easily regenerating production issues now.


    Information Technology and Services

Next-gen APM

  • January 12, 2021
  • Review provided by G2

What do you like best about the product?
Automatic problem detection and possibility to integrate many of AWS services.
What do you dislike about the product?
Costs, but it's definetely worth its price.
What problems is the product solving and how is that benefiting you?
It helps us with automatic host monitoring and healing.


    Suresh K.

Best AIOPS and User Experience Monitoring tool

  • December 29, 2020
  • Review provided by G2

What do you like best about the product?
I like the automated discovery, ease of deployment, multi-dimensional baselining, DAVIS and out of the box integration to many third part tool. I like most the RUM part where it use most recent metrics to show actual customer experience.
What do you dislike about the product?
auto baseline and frequent issue detection feature. This leads to unnecessary problem tickets created and sometime miss important alert due to frequent issue detection.
What problems is the product solving and how is that benefiting you?
We have solved customer experience issue a lot . Dynatrace helped our operations team to detect high visually complete time for critical transaction, helped on improving caching mechanism for static resource
Recommendations to others considering the product:
I would strongly recommend Dynatrace for User experience monitoring and AIOPS.


    Banking

Dynatrace is a great product for a IT Architect/Analyst that wants to improve IT performances

  • October 16, 2020
  • Review provided by G2

What do you like best about the product?
The ease of use even for a beginner, the great capability of monitoring almost every technology in the market with a few clicks, the very useful APIs available for third party integration
What do you dislike about the product?
Nothing in particular but the via chat assistance that in my opinion is not really effective in some cases.
What problems is the product solving and how is that benefiting you?
I could merge in one single product many different monitorings that previously were spread on several other tools. We were able to identify several bottlenecks in our applications and so improve their performances. we were also able to better size the infrastructure of some applications.
A very important feature we are using is the Real User Monitoring that allowed us to create a real time dashboard on a third party application done exploiting the usage of Dynatrace APIs that are one of the strongest points of the product. This is used not only on IT OPS side but also on Business side and gave great added value in terms of observability and transparency of our systems' status.
Recommendations to others considering the product:
Spend enough time to size your infrastructure if you choose the on-premises solution. In our case not enough analysis was done on this side so we discovered our infrastructure didn't have enough capacity to support the very high traffic load created by our applications and services. This lead to a rework of the sizing with consequent wasted time and incomplete monitoring of the entire scope we had initially.


    michael v.

Performance is the heart of online business

  • October 16, 2020
  • Review provided by G2

What do you like best about the product?
Giving insight of performance and problems that have customer impact. Session replay!
What do you dislike about the product?
lack of Reporting abbilities and to much clicking to get there
What problems is the product solving and how is that benefiting you?
Customerjourney problems. Overal impact on performance and stability thru releases.
Recommendations to others considering the product:
Dynatrace is powerfull monitoring product that really help to get you platform and customer experienced improved. When purchased this product please het help from the experts to reach it's goal


    Financial Services

Dynatrace is a great prooduct

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
I would say the AI feature. There are a few aspects of appmon that we wish they would build into the product but overall it is a very good product. The dashboards are pretty nice also.
What do you dislike about the product?
I would say that it lives on a unix platform and the fact that to put tagging you have to do it at the agent level instead of in the gui. I think tags are the biggest issue at our company. I would also say the price of the product is a dislike. it is a fairly expensive product.
What problems is the product solving and how is that benefiting you?
we are trying to solve performance issues with applications and do application monitoring. We also use it for the purepaths to help developers out to troubleshoot their applications. This is a very handy tool in help with development efforts for performance issues within applications. The dashboards and AI greatly help with this also and would highly recommend to any company.
Recommendations to others considering the product:
yes i would recommend it to others . I do like the AI feature in the product and the dashboards are great. The security in the product is great too allow you to segment different type of users to certain servers by using AD groups. This was greatly missed in appmon which we previously deployed. The product is pretty expensive but it is very easy to use once you become familiar with the tool. at first it is a little overwhelming but after a while you will get a hange of the tool.


    Luxury Goods & Jewelry

Real User Monitoring

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
With Dynatrace we monitor what's the exact experience the user is having on our website. Is also possible to record the user sessions so that we can replay that session and check if something went wrong.
What do you dislike about the product?
There are some aspect in using Dynatrace that can be improved like the error alerting that alerts even for error caused by robots.
What problems is the product solving and how is that benefiting you?
With Dynatrace we're always able to check the performance our website is having in terms of visually complete. We'are also able to fix in a few hours critical error not catched by quality assurance.


    Mark M.

Dynatrace delivers enterprise-class APM!

  • October 08, 2020
  • Review provided by G2

What do you like best about the product?
We have been very happy with the ease of installation and use of Dynatrace as a APM tool. The Dynatrace OneAgent client is easy to install on both Windows and Linux servers. Creating synthetic application monitors is also very straightforward. Dynatrace is giving us a lot more detail for troubleshooting application issues in one pane of glass. The Dynatrace console is SaaS based - which is very nice so we don't have to manage more servers and services on-prem.
What do you dislike about the product?
I don't have any major dislikes with Dynatrace so far. We would like it to differentiate itself more with cloud monitoring for Azure resources, but other than everything has gone quite well.
What problems is the product solving and how is that benefiting you?
All of our critical, customer-facing applications are getting monitored via Dynatrace so that we can monitor performance and be proactive about any issues that arise. One key benefit of Dynatrace is having the ability to identify the issue and deep-dive into the application stack from one tool to shorten the troubleshooting time to determine the root cause analysis faster.