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Easy Peasy Lemon Squeezy
What do you like best about the product?
We really enjoy the ease of use and ease of setup for new users
What do you dislike about the product?
Actually receiving an alert at 2am but that's the name of the game.
What problems is the product solving and how is that benefiting you?
We utilize PagerDuty to handle application monitoring after-hours. When alerts arise our on-call staff are notified.
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If you love getting woken up at 2am when your machines crash, you will love this app
What do you like best about the product?
The excellent choices in wake up noises. The integration with logic monitor and sumo logic are flawless.
What do you dislike about the product?
Waking up to the excellent choices in wake up noises.
What problems is the product solving and how is that benefiting you?
No business problems, configuring and integrating PagerDuty has been a breeze. It is reliable and works as we expect it to.
Recommendations to others considering the product:
Its easier to not have your systems go down.
Got an invite, then no contact
What do you like best about the product?
Pager Duty never came between me and getting the job done.
What do you dislike about the product?
I would like if it was less branded, more seemed like a message from internal.
What problems is the product solving and how is that benefiting you?
Service down at NYU
Perfect for the Job
What do you like best about the product?
- Timely notification
- Easy to track issues
- Good notification rules
- Easy to track issues
- Good notification rules
What do you dislike about the product?
- App is a bit slow to open, specially during tense paging situation.
What problems is the product solving and how is that benefiting you?
Any production issues we have, it pages one of our onduty rotation.
It works
What do you like best about the product?
Reliable and it works. Fits our use-case
What do you dislike about the product?
More sophisticated features such as contextual filtering
What problems is the product solving and how is that benefiting you?
Faster turn-around to issues
PagerDuty Works Well
What do you like best about the product?
PagerDuty does a pretty good job with its core functionality
What do you dislike about the product?
PagerDuty is sometimes difficult to understand and configure
What problems is the product solving and how is that benefiting you?
Helps us track technical problems and fight fires. Definitely allows us to respond faster
Simple setup and effective
What do you like best about the product?
Easy to use and works as described and as intended
What do you dislike about the product?
None. I feel like the tool is fit for purpose
What problems is the product solving and how is that benefiting you?
Incident escalations across many teams
Pager Duty Review
What do you like best about the product?
Reliable- don't have to worry about the service being down
What do you dislike about the product?
UI can be a tad confusing to use at times
What problems is the product solving and how is that benefiting you?
Tracking support days
Solid
What do you like best about the product?
The notification customization options are simple, and easy to configure.
What do you dislike about the product?
There isn't really anything to dislike about PD!
What problems is the product solving and how is that benefiting you?
We've been able to add a whole new level of quick response within our support team / organization for customer issues.
Pager Duty makes devops monitoring and alertings great to use
What do you like best about the product?
PagerDuty has a ton of options to customize and set up your alerting needs. We use the built in AWS CloudWatch integration to trigger alerts based on our performance and health monitors, and we've been able to catch and fix problems before our users noticed anything was wrong.
We can set up on call rotations and tiered levels of paging which is great for managing high-availability services and keeping team members sane.
We can set up on call rotations and tiered levels of paging which is great for managing high-availability services and keeping team members sane.
What do you dislike about the product?
I'd like a smart watch integration so my blaring alarm doesn't wake my wife and kids up at 2am! :)
What problems is the product solving and how is that benefiting you?
We monitor several key aspects of our software using AWS. Things like latency, fatals, and health checks. Using Cloudwatch alarms integrated with PagerDuty, our on-call team member is notified as soon as an issue is detected and we can get the solution resolved quickly.
Most of the time, we have a problem fixed before the first user reports can come in.
Most of the time, we have a problem fixed before the first user reports can come in.
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