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Cool product
What do you like best about the product?
Accessibility of any incident, schedule or profile
What do you dislike about the product?
Enhancements don't come fast enough as there is so much more of my process that needs automating
What problems is the product solving and how is that benefiting you?
Link incidents into other parts of SDLC
Transparency into urgency and responsibility
Transparency into urgency and responsibility
Recommendations to others considering the product:
Any good startup or technology based software company will need this product
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the tool is of great assistance , it helps us to manage SLA .
What do you like best about the product?
the alerting system and the escalation level designed within tool.
What do you dislike about the product?
as of now i don't think i have anything to say ..
What problems is the product solving and how is that benefiting you?
Improved response from team members which in turn helps to deliver the right sla.
Recommendations to others considering the product:
its an awesome tool , which helps you to do your job better with more attentiveness .
Good Experience with Pager Duty
What do you like best about the product?
The best thing i liked so far while using pager dury is the UI which is self learning platform for any individual respective of there backgorund.
What do you dislike about the product?
I had just awesome one month experience ,one suggestion is PD can have some sort of correlation between the alerts saying these are dedup .
Show some previous alerts history as in what happened when this had triggered last time
Show some previous alerts history as in what happened when this had triggered last time
What problems is the product solving and how is that benefiting you?
In the current company ,we use it for alerts monitoring and set PD call/sms/email basing on severity of alert.
Recommendations to others considering the product:
Users will having wonderful experience with this product ,trust me :)
Pagerduty at its best!
What do you like best about the product?
User experience, Web interface, Easy to manage, flexible.
What do you dislike about the product?
the automatic call english accent could be made more clear. There should be an option to categorize messages and alerts in a more efficient way.
What problems is the product solving and how is that benefiting you?
It helps us to resolve issues quickly, right when the incident occurs. We use it actively to provide our end users 24/7 uptime.
Recommendations to others considering the product:
Whether you are a DevOps or Software Engineer, PagerDuty will monitor your product actively and will send you right alerts at right time.
Alerts and notifications Management contributing resource management
What do you like best about the product?
Amazingly simplified our on-call systems and made it, knowing all problems alerts and notifications are paged out to our techs. efficiently manage notifications from internal and external sources in a timely manner and helping to manage resource.
What do you dislike about the product?
Sometimes getting false alerts and notifications
What problems is the product solving and how is that benefiting you?
Simplified in monitor several key aspects of our software using AWS. Things like latency, fatals, and health checks. Using Cloud watch alarms integrated server notifications.Amazingly simplified our on-call systems and made it, knowing all problems alerts and notifications are paged out to our techs. efficiently manage notifications from internal and external sources in a timely manner and helping to manage resource.
Recommendations to others considering the product:
The benefits include time and resource management
Pager Duty is Great
What do you like best about the product?
The product was very easy to learn, setup, and integrate
What do you dislike about the product?
I wish I could put more conditionals into escalations through scripting
What problems is the product solving and how is that benefiting you?
We send pager duty alerts out when emergency issues are entered into our task tracking tool by the business.
Very reliable
What do you like best about the product?
Reliability, configuration and on-time.
What do you dislike about the product?
Nothing as such, has been a good experience overall.
What problems is the product solving and how is that benefiting you?
Business continuity.
work like a machine
What do you like best about the product?
the oncall list and the incident management.
What do you dislike about the product?
the speed of the website, and the resolution ratio is not clearly.
What problems is the product solving and how is that benefiting you?
It helps us accomplish the oncall schedule and reduce our workforce
Great product
What do you like best about the product?
The flexibility to access it via email, app, SMS
What do you dislike about the product?
I am generally very happy with it. There is hardly any issues that come to my mind
What problems is the product solving and how is that benefiting you?
Keeping and communicating with folks on call
Easy to use and intuitive
What do you like best about the product?
Easy to use
Intuitive
Configurable
Nice interface
Intuitive
Configurable
Nice interface
What do you dislike about the product?
Product supports most commonly requested features. Reporting could be enhanced but out of box feature set is quite rich
What problems is the product solving and how is that benefiting you?
Rotation duty for DevOps on-call and weekend support
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