PagerDuty Operations Cloud
PagerDutyExternal reviews
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Review for Pagerduty - Good On Call Partner
What do you like best about the product?
Pagerduty is SaaS based alerting systems allowing companies to use for their in house technology for incident response. It provides the real-time monitoring for all the infrastructure and services by generating calls and emails as needed. It also provides a lot of integrations with other products for example Jira, Nagios and Slack. PagerDuty has a level of escalation setup that allows incidents to follow a process chain which benefits a lot in escalation matrix. PagerDuty features like SSO, Role based Access are really a good add-ons which ease our usage and aslo initial setup.
What do you dislike about the product?
Pagerduty is expensive as compared to its competitors in the market and Its integration lacks some features like easy set up. It has a way to improve its configurations so that a user with zero technical knowledge can understand it. Auto-recovery of alert feature sometime fails and it needs some improvements.
What problems is the product solving and how is that benefiting you?
Pagerduty is playing major role in our project when it comes to monitoring system, We have integrated the pagerduty with Nagios so when any alerts captured in nagios we get it notified by Pagerduty which sends us an email,notification followed by call so with this we are not in a position to miss any critical alerts especially during oncall hours without pagerduty we can't sleep peacefully.
PagerDuty Review: Enhancing Efficiency in Incident Respons
What do you like best about the product?
I did work in integrating alert system to pagerduty, hence these are the few positive pointers, I noted.
a. PagerDuty has a real time alerting system.
b. Intimation over phone as message and phone call.
c. Simple interface, yet robust feature.
a. PagerDuty has a real time alerting system.
b. Intimation over phone as message and phone call.
c. Simple interface, yet robust feature.
What do you dislike about the product?
I did not see any major negatives with PagerDuty, however the cost compare to other compitetors is at the higher number.
What problems is the product solving and how is that benefiting you?
It is really helpful in intimating the persona who in on-call for that day, best thing is we can easily configure the persona, who is assigned for the support.
In this way, it easily helps in seamless monitoring.
In this way, it easily helps in seamless monitoring.
Very intuitive and ease of use
What do you like best about the product?
User-friendly interface, powerful tools, and features, ease of integration, and responsive customer support
What do you dislike about the product?
Alerting and knowledge base support, push notification
What problems is the product solving and how is that benefiting you?
Alerting, integrations, and Automation
Good tool
What do you like best about the product?
Alerting and Integrations with other services
What do you dislike about the product?
Cost/pricing is bit on the higher side as compared to other tools with similar functionalities
What problems is the product solving and how is that benefiting you?
Alerting and Incident Response
Great Product
What do you like best about the product?
Awesome tool for sending the Alert to the responsible person within real time it helps to incident management , it is very easy to use and easy to deployment and customer support team which is very hellpful and avalaible 24*7.
What do you dislike about the product?
there is no Cons from our point it is great product and going in right direction
What problems is the product solving and how is that benefiting you?
It helps to manage the incidents and fail to unwanted things to send the alert to the right responsible person with real time effect.
PagerDuty (An Alerting tool)
What do you like best about the product?
For our organization to preventing any cause or any hazard this application is very good, the pager duty send the alert to the responsible person with real time based and the scalibility is very good as compare to other tool or software
What do you dislike about the product?
THe UI is not as per standard and hope so it can be cheaper from other alternatives.
What problems is the product solving and how is that benefiting you?
the incident management feature make this software in unique way and Alerting system of pagerduty is very good and it very help to us analyse the risk and send the alert to the responsible person which saves time.
Works as intended
What do you like best about the product?
Pagerduty is an incident management tool. Its very easy to use and has all the features such as it alerting and monitoring. it can be integrated with many applications. it has a great software experience due to its vibrant ui.
What do you dislike about the product?
Nothinhg as of now pagerduty hasnt given any problems to us it is fabulous and i just enjoy working with it.
What problems is the product solving and how is that benefiting you?
its a great time saver you can let your complete team know about any issues by creating an incident and you can tag the users in that incident. one can also prioritize the incident.
Alerting tool Pagerduty
What do you like best about the product?
The integrations is very easy as compare to others and very Simple USER INTERFACE (UI) and there are so many specifications and feature of pager duty but we like the alerting system which make this software unique.
What do you dislike about the product?
From my point of view there i no Cons everything is going in right direction.
What problems is the product solving and how is that benefiting you?
The feature of send the real time alert to the responsible person with real time incident is very good, it feature male the different from all other alternatives of pagerduty.
Pager Duty review
What do you like best about the product?
Helps to alert and acknowledge incidents in timely manner to prevent further issues
What do you dislike about the product?
No functionality to customize the incoming call number atleast allow me to chose the country as I have blocked all calls from outside my country
What problems is the product solving and how is that benefiting you?
Timely alerts and incident management and helps to resolve or escalate the issues
PagerDuty lets us manage the communication bridge and process
What do you like best about the product?
It is even better when the mobile app is user-friendly and straightforward. Notifications can be sent to our email, SMS, and Teams accounts in the event of an occurrence. I can stay updated on my clients' difficulties even while I'm not at my desk thanks to this. I find it really mind-blowing how effortlessly it streamlines team communication, enabling a preemptive reaction to any unexpected event.
What do you dislike about the product?
On desktop, there's a little lag time between applications. Sharing lists with those who require them without requiring a license would also be fantastic.
What problems is the product solving and how is that benefiting you?
Early infrastructure issue identification and optimized alert handling are just two of the many obstacles that PagerDuty has helped me tackle. This will help our operations remain stable and successful by enhancing decision-making, increasing operational visibility, and significantly decreasing the impact of events.
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