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IBM watsonx Assistant

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

316 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Devesh S.

Perfect assistant out of various options across the board

  • July 19, 2020
  • Review verified by G2

What do you like best about the product?
I found it very beneficial and easy to use assistant model out of various options available across the board. Training the entities is really easy and handy.
What do you dislike about the product?
Nothing so far. One feedback if the user says can be automated using NLP and AI
What problems is the product solving and how is that benefiting you?
I am using Assistant to identify intents and entities form the user says.
Recommendations to others considering the product:
Perfect.


    Pedro S.

My experience was good in general

  • July 18, 2020
  • Review verified by G2

What do you like best about the product?
My experience was good in general, I was able create Watson assistant service and configure in few steps, setup api and access by ibmcloud.
What do you dislike about the product?
Well, in my first time setup in Watson Assistant I feel a little lost when I was searching how to connect with my api it's not clear how to do this things unless read the documentation.
What problems is the product solving and how is that benefiting you?
Easy way to communicate with our internal and external clients. Helpdesk for our digital products.
Recommendations to others considering the product:
Watson assistant is a great platform for create micro interactions with your users internal or external. Create one and apply in any place where need default iterations.


    Apparel & Fashion

Excellent Service Providers

  • July 18, 2020
  • Review provided by G2

What do you like best about the product?
It helps you solving your problems and saves time from many hustles.
What do you dislike about the product?
The interface should be more user friendly
What problems is the product solving and how is that benefiting you?
The issue of customer interaction has been minimized by this Service. It solves and filters all the requirements. I am very happy that some AI is designed for these issues.


    Ipshita C.

Great experience using IBM Watson Assistant. Design can be made more intuitive

  • July 17, 2020
  • Review provided by G2

What do you like best about the product?
The intuitive interface for IBM Watson Assistant is very helpful. It can be easily scaled up for more complex business functions. As a developer, I found the IBM Watson APIs and development platform very easy to use.
What do you dislike about the product?
The feedback loop is not very intuitive. The learning curve for this may be further simplified to cater to more wider audiences, with more focus on accessibility and human centric design.
What problems is the product solving and how is that benefiting you?
IBM Watson Assistant has made it easier for me to resolve everyday mundane tasks in my business and can easily be scaled up for more challenging tasks.
Recommendations to others considering the product:
Some basic understanding of IBM Watson is helpful and make the experience smoother for anyone seeking to use and integrate with this.


    Kleber G.

IBM Watson Assistant is the best platform to start your AI journey.

  • July 17, 2020
  • Review provided by G2

What do you like best about the product?
Friendly UX + Cognitive motor. This cloud platform offers a simple way to develop intelligent chats as well as integrate it to the several solutions such as Facebook, AWS...
What do you dislike about the product?
Nothing! As a begginer in this technology, it was such an amazing experience and I really hope to work on related projects in a nearly future.
What problems is the product solving and how is that benefiting you?
As an exercise, I designed a chatbot for a Vegan oriented Petshop, in order to develop FAQ through a conversation and guide the customer to the right products.
Recommendations to others considering the product:
IBM Watson Assistant is the best platform to start your AI journey.


    Mohan M.

Awesome Watson

  • July 17, 2020
  • Review verified by G2

What do you like best about the product?
Its agent is easy to wok and integrated.
What do you dislike about the product?
API need to in public as agent in IBM watson
What problems is the product solving and how is that benefiting you?
Its made my work easy as assistant that i have working in travel booking
Recommendations to others considering the product:
Its you can made your own assistant like jarvis so you can use IBM watson


    Education Management

You don't need coding to use IBM Watson

  • July 17, 2020
  • Review provided by G2

What do you like best about the product?
Intuitive platform. Easy to follow even if you do not have the foundation knowledge.
What do you dislike about the product?
Nothing I can think about at the moment.
What problems is the product solving and how is that benefiting you?
It solved our concerns about answering the questions accurately. It depends on what input you have given and will be the output hence, dependency relies on the developer to have best user experience.
Recommendations to others considering the product:
Instructions are easy to follow but need to focus to avoid missing a step. This could impact the user experience. Test and Test your assistant!


    Information Technology and Services

Easy to use, developer friendly

  • July 17, 2020
  • Review provided by G2

What do you like best about the product?
In watson assistant prebuild functionality was best
What do you dislike about the product?
I liked all ibm waston related products,
What problems is the product solving and how is that benefiting you?
Automatic response by using keywords
Recommendations to others considering the product:
In present market ibm watson assistant also played a vital role


    Retail

AI Guru

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
-It helps immature people at AI to build on things and get a real feeler about what the AI is all about and what it offers
What do you dislike about the product?
Customization in design and information is something that needs help
What problems is the product solving and how is that benefiting you?
I did on a course on Coursera and it helped me learn the basics


    Murilo B.

One of the best Overall conversational AI building platform

  • July 15, 2020
  • Review verified by G2

What do you like best about the product?
It is very easy to get started, but also has all the necessary to evolve your solution
What do you dislike about the product?
There are a few things that could be better, like contextual intents and more intelligent entities (like entity parents)
What problems is the product solving and how is that benefiting you?
We use Watson Assistant to create conversations about banking and insurance, respond the most common questions of users and perform customers services, like car assistance, simulate investments and so on
Recommendations to others considering the product:
It is a great software to build your Conversation AI. I see a lot of companies that choose a simple platform to create its first bot or virtual assistant and, a few months later, has to migrate everything to a bigger platform because of limitations. I believe Watson has the best balance between the easy of starting your conversation AI and the power to evolve it.