Sold by: IBM Software
Using artificial intelligence and natural language processing, watsonx Assistant removes the frustration of long wait times, tedious searches, and unhelpful chatbots. By learning from customer conversations, the Assistant automatically improves its ability to resolve issues the first time.
Sold by: IBM Software
Overview
watsonx Assistant: Intelligent virtual agent.
Solve customer problems the first time, across any channel.
Using artificial intelligence and natural language processing, watsonx Assistant provides customers with the best customer experience. Remove the frustration of long wait times, tedious searches, and unhelpful chatbots. By learning from customer conversations, watsonx Assistant automatically improves its ability to resolve issues the first time.
Highlights
- Solve customer problems the first time, across any channel
- Artificial intelligence and natural language processing (NLP) chatbot for best customer experience
Details
Sold by
Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
watsonxAssistant | watsonx Assistant Cloud Pak for Data on AWS, Install + 100K MAUs | $308,280.00 |
Vendor refund policy
Please contact your rep for any questions.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Consulting
Excellent product and service
Reviewed on Dec 04, 2024
Review provided by G2
What do you like best about the product?
Ease of building conversational flows and service provided by IBM employees
What do you dislike about the product?
Impossibility of reusing expired credits in a new subscription
What problems is the product solving and how is that benefiting you?
Serving tens of thousands of users in the largest Income Transfer Program for those affected by dam collapse
Leave a comment0 comments
Angela Riccel D.
The answer to your question
Reviewed on Nov 07, 2024
Review provided by G2
What do you like best about the product?
It helps to answer complex questions instantly
What do you dislike about the product?
It is underrated and not known for others
What problems is the product solving and how is that benefiting you?
It ease on thinking as just one click you have an instant answer
Daniel J.
We began our journey with AI with IBM Watson.
Reviewed on Oct 29, 2024
Review provided by G2
What do you like best about the product?
A very refined AI that enables use in solutions that work with traditional and generative AIs, many additional features that can be used as well as being a closed structure where customer data is not shared.
What do you dislike about the product?
It is not easy to understand the consumption of services and to obtain historical data on this consumption.
What problems is the product solving and how is that benefiting you?
IBM Watsonx Assistant is incorporated into our product and is our platform's bot tool.
The bots we deliver to clients are developed in Watson.
The bots we deliver to clients are developed in Watson.
Wholesale
Rapidly evolve from prototype to production
Reviewed on Oct 23, 2024
Review provided by G2
What do you like best about the product?
The Watson assistant interface enable my Company to evolve project from prototype to production assistant in few weeks.
Amazing!
Amazing!
What do you dislike about the product?
Poor language supporto rather than english
What problems is the product solving and how is that benefiting you?
Fast chatbot implementation on customer facing website
Lukasz M.
We need more than assistants.
Reviewed on Oct 23, 2024
Review provided by G2
What do you like best about the product?
Easy to aply and intuitive as well ready for enterprise use casess.
What do you dislike about the product?
It is difficult to use without watson studio additonally. It lacks integrations with key solutions on the market
What problems is the product solving and how is that benefiting you?
Customer support assistant.