Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Easy building dialogs using IBM Watson Assistant
What do you like best about the product?
1. The tool offers a non coding way of developing a chatbot conversation .
2. It offers a good feature for training using fuzzy match and pre built domain intents, hence reducing the training effort .
3. It has good dialog tree management and allows us to write dialogs with slots and digression.
4. Version control and publishing of training data
2. It offers a good feature for training using fuzzy match and pre built domain intents, hence reducing the training effort .
3. It has good dialog tree management and allows us to write dialogs with slots and digression.
4. Version control and publishing of training data
What do you dislike about the product?
Dashboard and analytics can be improved
There is no emulator kind of setup to view the request and response between client and server
There is no emulator kind of setup to view the request and response between client and server
What problems is the product solving and how is that benefiting you?
User the solution to virtual assistant to control IOT devices
- Leave a Comment |
- Mark review as helpful
Excellent and very rich
What do you like best about the product?
Rich in content. Easy to use and integrated
What do you dislike about the product?
Requires lots of training and knowledge.
What problems is the product solving and how is that benefiting you?
Chatbots mainly to help customers in getting the right information
The interface has improved greatly from last version. It's intuitive and beginner friendly!
What do you like best about the product?
The most helpful was the web interface which was clickable, and easy to navigate. The documentation was outdated and old which made it difficult to learn so it needs improvement. Additionally my learning style is to have YouTube videos to follow along with for visualization so that would make the product much better!
What do you dislike about the product?
There could be an interface to see the http responses back and forth between server and client like how BotFramework Emulator does it. Better for debugging purposes.
What problems is the product solving and how is that benefiting you?
Customer service, help desk automation. It helped with simple FAQ questions.
Recommendations to others considering the product:
Expect less documentation that say AWS.
IBM Watson will be used for everyone in a short time
What do you like best about the product?
Friendly interface to construct a dialog using box
What do you dislike about the product?
The most challenge is understand whats is Intetion and entitie.
What problems is the product solving and how is that benefiting you?
A lot of information that I used to talk in my routine it's not necessary because people can find the solution using watson assitant
Recommendations to others considering the product:
The Watson Assistant interface change a lot during this years, which become harder to use because each time s different
The best program for AI, to use in many situations in you program.
What do you like best about the product?
There are many good things with the use of the bot. The way the rules are distributed, the platform is easy to learn, the support offered (if you have a premium account) is very fast and sure. In addition, possible integrations with other systems. In addition to automating processes, watson has enabled integration with our services, reduced unnecessary costs by having many attendants doing what only a robot can do in a matter of seconds and also training non-technology people to work with artificial intelligence.
What do you dislike about the product?
The fact that support is only better for premium accounts. I already had the experience of using a Standard and unfortunately the support was not done very quickly. This would be a point to be desired and other things could be taken into account to differentiate a premium account.
What problems is the product solving and how is that benefiting you?
Several problems were solved with the use of the platform in our daily lives. In addition to automating processes, watson has enabled integration with our services, reduced unnecessary costs by having many attendants doing what only a robot can do in a matter of seconds and also training non-technology people to work with artificial intelligence. I believe that the easy way to move and use the watson has facilitated the process.
Recommendations to others considering the product:
Using Watson Assintant is the easiest and most organized way to start a chatbot within an institution. This is because of the online support, the facilities and articles found on the website and the platform being easy to use. The use of artificial intelligence, facilities for connecting with other services and organization of flowcharts.
Wonderful conversational assistant easy to learn easy to sell
What do you like best about the product?
I love how easy it is to demonstrate this to my clients. This conversational assistant can be employed either on the website or using the voice assistant feature on a company automated assistant. The dialogue is both flexible and responsive. It is super easy to set up and the client can natively establish dialogue right from their own web page so nothing already said is not created. IYou can enter dialogue questions and natively adjust any responses and text that will be accepted.Its really easy to collaborate and communicate with clients that normally would enter repetitive questions in the phone or web queue. This automates the process of customer questions and communications to the vendor I am selling it to.
What do you dislike about the product?
I don't really have a downside other than certain banks that I am selling to just don't like the impersonal look of a chat bot. Visually it is a little bit blocky and it can be confusing to the user what happens when data is entered as a query and not responded to when asked. The dialogue feature does not recognize any non sensical data.
What problems is the product solving and how is that benefiting you?
It is a product I sell so the most obvious problem I am solving is my sales pipeline stays full because this is a very new product and a great amount of customer interest has generated a full month of demonstrations and proposal. I sell this to my clients based on increasing efficiency, automating repetitive tasks and increasing customer satisfaction. This reduces repetition, increases response time and increases customer engagement. This greatly improves customer experience and makes the likelihood of sharing positive responses with the customer's network much higher.
IBM WATSON AI review
What do you like best about the product?
Beauty of the this tool is combination of all the growing technology like AI, ML,NLP etc... Best part is very easy to handle data wherever and etc...
What do you dislike about the product?
Migration process - one automated solution to other. But it not big deal when we moving to get higher benefit..
What problems is the product solving and how is that benefiting you?
How entire Support Process is automated. 80% work and time saved
I have used IBM tools for development. Like as FileNet, Case Manager, IBM watson
What do you like best about the product?
IT is helpful for develop chatbot. We develop ai based chatbot.
What do you dislike about the product?
Need to add more ai feature add for self learning.
What problems is the product solving and how is that benefiting you?
Banking chatbot develop using ibm watson assistant.
Good
What do you like best about the product?
It’s business intelligence like how just by adding a file it give the analysis in seconds.
What do you dislike about the product?
It’s not for Big files and we can only work on small files with Watson.
What problems is the product solving and how is that benefiting you?
We can solve a lot of business problems with Watson like we can analyse the previous data and know what is the target audience, what are the loopholes and many other things.
Very clear and realistic sounding life-like voices
What do you like best about the product?
The conversational platform is realistic and easy to communicate with
What do you dislike about the product?
Nothing at this time - very contagious with ease of use.
What problems is the product solving and how is that benefiting you?
Benefits of touchless and the ability to enhance the HealthCare space for challenged listeners
Recommendations to others considering the product:
Dynamic - ease of use and a great platform to expand on.
showing 171 - 180