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The Emergence of A Golden Era with IBM Watson
What do you like best about the product?
I loved the context feature, jump to other nodes, synonyms suggestion in intents, etc. I liked the built-in sys.person and sys.location intelligent features the most.
What do you dislike about the product?
The sys.person feature is so needed for me but it's currently not probably available in the Lite mode. It can somewhat detect the name of a person. It needs some improvements for understanding human names.
What problems is the product solving and how is that benefiting you?
Most engineering students remain under stress and they need person to talk but they don't get anyone. So, I've designed this chatbot assuming all the possible questions it may encounter. It can reply all the questions related to campus, teachers, students, education, job prospects, about me, about the chatbots's feature, etc.
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Seun Awonuga IBM watson experience
What do you like best about the product?
It is very easy to learn as it does not require prior coding experience and the UI is very straight to the point
What do you dislike about the product?
I have not seen any thing I dislike yet. All seems well
What problems is the product solving and how is that benefiting you?
Well I seem to have a challenge in knowing the right syntax to use when I am trying to build commands for my chatbot to obey
Recommendations to others considering the product:
Iris Good and straight forward to use
Review from Proa Tecnologia
What do you like best about the product?
Friendly Interface
AI Cognition
Intents and Entities Recommendations
AI Cognition
Intents and Entities Recommendations
What do you dislike about the product?
The auto-hide windows in the dialog because the trash button is always showed
What problems is the product solving and how is that benefiting you?
Customer Care
Banking Service
Support
Banking Service
Support
IBM watson: A user friendly and easy to use platform for any experienced or inexperienced individual
What do you like best about the product?
There is no need of coding knowledge. The platform is very easy to understand and a detailed explanations are available in watson documentation. The try it section makes it easy to train the intents and entities. The UI is fairly modern and easily understandable.
What do you dislike about the product?
While using IBM watson on a 13.3" screen, I faced an irritating bug. When I was creating the dialogue flow, as you move the mouse to edit a text, the size of the window changes and many times I accidentally clicked on the cross button thus deleting that particular node. Also, I wish there was dark mode.
What problems is the product solving and how is that benefiting you?
I am solving the problem of finding a proper books in our college library. With IBM watson, it can easily recognise what is the intent of the user and it is fairly accurate. The flowchart type design of IBM watson makes it very easy to configure the dialog flow.
Recommendations to others considering the product:
IBM watson is a great platform if you want to implement a chatbot in your project without having much experience. If you are using IBM watson, make sure that once you write the title of your node, it is updated in the dialogue flow on the left. Many times, I was in such a hurry that I forgot to check it.
It is a great program and very easy to use.
What do you like best about the product?
It's easy to use, good user interface, easy to deploy on website.
What do you dislike about the product?
There are really no down side on using Watson except for my difficulty in deploying my assistant on whatsapp. One has to use a 3rd party to deploy on whatsapp.
What problems is the product solving and how is that benefiting you?
Watson assistant is currently used to direct people or give contact of officers in our organization whenever they are needed.
Recommendations to others considering the product:
It will be a great move and you will not regret it. It's easy to integrate to your company website and pricing is friendly.
Watson studio and machine learning
What do you like best about the product?
It was good tool in simple dash boarding and easy to use.
What do you dislike about the product?
I used for very short time to be able to find dislikes.
What problems is the product solving and how is that benefiting you?
We had used Watson studio for machine learning before, it was good place which integrated multiple platform and a framework to run codes.
Recommendations to others considering the product:
Try it out.
Great and User-friendly
What do you like best about the product?
IBM Watson had many build in functions that made learning and understanding things easier. It easy to use.
What do you dislike about the product?
The only problem I faced was when one of the prebuilt entities was removed and I had to replace it in the flow.
What problems is the product solving and how is that benefiting you?
It helps improve customer satisfaction and reduce cost
I am Dr. Manish Gupta completed Ph.D. in Computer Science from Jawaharlal Nehru University,India.
What do you like best about the product?
Deliver fast, accurate information across any channel at the scale you and your customers.
It has good dialog tree management which greatly facilitates its use. Newer features such as folders have also greatly simplified reuse
It has good dialog tree management which greatly facilitates its use. Newer features such as folders have also greatly simplified reuse
What do you dislike about the product?
Only in English (Limits areas of use)
Does not present a possibility to map input text to a Watson object, which limits some use cases.
Does not present a possibility to map input text to a Watson object, which limits some use cases.
What problems is the product solving and how is that benefiting you?
Chatbot
An amazing NLP based tool for businesses to handle customer queries 24/7.
What do you like best about the product?
It's NLP algorithms arebetter than other leading chat bot services.
What do you dislike about the product?
They can provide more analytics on chat data. It can be improved.
What problems is the product solving and how is that benefiting you?
Customer support services according to tbe business. In house solutions for organization like helpdeske etc
Recommendations to others considering the product:
You should not expect it to be a siri or Google assistant . It's the tool used to design something strictly for particular use cases
IBM Assistant: The Real Ice Breaker
What do you like best about the product?
No code environment makes Watson Assistant a go to platform to create real life like conversations in between an organization and its customers. The other aspect of IBM assistant is its minimalistic design which makes it a user friendly chatbot development framework. By utilizing the AI power of IBM Watson Assistant, you will be able to design my own chatbot without writing a single line of code within few hours. The icing on the cake was the ease of deployment, these AI driven conversational assistant can be integrated with worpress and other sites as well.
What do you dislike about the product?
For starters the beginning might be a bit bumpy, however, that's been taken care off by amazing documentation and step by step tutorials put together by IBM. There is an opportunity to reduce the complexity of the IBM Assistant Documentation for the newbees to make this amazing platform sticky especially with the early adopters.
What problems is the product solving and how is that benefiting you?
Customer Touchpoint efficacy, Customer Effort Reduction, Customer Outreach Optimization, Primariy I use IBM Watson Assistant to do POCs to show how AI driven conversational assistants can improve the brand, customer centricity and overall customer experience for an organization.
Recommendations to others considering the product:
IBM Watson Assistant is an amazing platform to create intuitive and robust conversational assistants with zero code. Its ability to integrate with website and other apps are simply astounding. For early adopters the learning curve for IBM Watson Assistant is pretty low compared to the other code heavy chatbot frameworks.
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