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Best tool for improving customer experience
What do you like best about the product?
Local Measure has created elegant customer center for interacting with our clients. It gives potential customers an opportunity to enquire anything from the business enterprise at their convenient time. We can track our sales and monitor the entire retail channel.
What do you dislike about the product?
I have experienced improved productivity from the operation of this platform. The set goals have been achieved.
What problems is the product solving and how is that benefiting you?
Getting analytics from our clients has helped us to improve service delivery. This software has secure database system that keeps customer contacts safely. Customer engagement has increased sales and attracted more clients.
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Teview
What do you like best about the product?
The integration with aws is helpful to us.
What do you dislike about the product?
The cost is a little high for us compared to others.
What problems is the product solving and how is that benefiting you?
It has helped us with our customer experience.
New to Local Measure but so far it has been a great experience
What do you like best about the product?
The most helpful part of Local Measure is probably the ease of use when connecting multiple channels and communication platforms. Our team just started toying around with the software and the ins and outs but so far its been a great tool that hopefully we can fully integrate.
What do you dislike about the product?
So far we haven't seen any thing we dislike about Local Measure. I do wish there were a few more informational videos/tutorial videos so our team can access them anytime but other than that no complaints so far.
What problems is the product solving and how is that benefiting you?
Were trying to expand our presence through word of mouth and theres no better way to start then to find those users who would and do really like your product. The data available allows us to dig deeper into this problem and hopefully solve it moving forward.
New to Local Measure but it seems pretty helpful
What do you like best about the product?
I like Local Measure's ability to connect me with our members. It easily locates members who are active on socail media and gives me the opportunity to reach out to them easily.
What do you dislike about the product?
I wish Local Measure made scheduling and publishing posts to social media easier. Even if I schedule my posts to go up on Instagram via web browser, to actually publish it I need to download the local measure app on my phone and manually publish the content to Instagram myself. It doesn't really make posting easier, rather it just gives me another app and another step to go through along the way. Annoying!
What problems is the product solving and how is that benefiting you?
I'm finding members who love our product and want to spread the word online much easier! It helps to find organic content to share to our other members.
Engaging customers and real time connectivity
What do you like best about the product?
Overseeing a number of social media platforms across a portfolio of hotels at a glance and on the go via the App. Being able to have our various team members on the platform and engaging with our customers at all levels. Very responsive team at Local Measure.
What do you dislike about the product?
Would be great to be able to have automated reporting on a monthly basis.
What problems is the product solving and how is that benefiting you?
One platform to review and manage customer sentiment via Local Measure. Customer engagement is on the rise and more accessible to a number of our team members across the hotels.
Easy Overview, quick reaction
What do you like best about the product?
Local Measure gives me the opportunity to instantly react to social media interaction with my hotel or planned key words.
Especially the mobile option eases working with social medias very much!
Especially the mobile option eases working with social medias very much!
What do you dislike about the product?
All improvements have been added or explained very well!
What problems is the product solving and how is that benefiting you?
Easy access to all social media channels, direct interaction with guests and quick reactions on questions
Great platform
What do you like best about the product?
Easy to use, great support team and always looking at new updates to implement.
What do you dislike about the product?
Sometimes accounts un-link and I'm not aware.
What problems is the product solving and how is that benefiting you?
Multi-business overview, one space to share, reply and like social posts over different accounts.
Happy customer
What do you like best about the product?
Local Measure is a great feature to see what happens in our hotel and to interact with visitors.
What do you dislike about the product?
Some posts aren't always fetched by the tool but I'm confident the Local Measure team will keep on developing their product.
What problems is the product solving and how is that benefiting you?
We use Local Measure to get in touch with our guests and to interact with them.
A big benefit is that you have one dashboard for all social media
A big benefit is that you have one dashboard for all social media
Great tool for local businesses.
What do you like best about the product?
The excellent social listening capacity of it for a local business.
What do you dislike about the product?
I had some difficulty to access some historical data in reports.
What problems is the product solving and how is that benefiting you?
Monitoring all that is being said about a local business in real time, through desktop and mobile. Being able to manage crisis real quick and detect influencers and brand ambassadors.
Local Measure is great !
What do you like best about the product?
I enjoy the simplicity and user friendliness. I love working with it everyday :)
What do you dislike about the product?
Everything is great ! I have nothing bad to say !
What problems is the product solving and how is that benefiting you?
It is my one stop for managing social medias.
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