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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

JumpCloud Review

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
What I like most about jumpcloud is the ease of moving around in the graphical interface. He is very friendly and we can take action quickly. It makes the connection we have with Google much easier.
What do you dislike about the product?
I don't like it so much that sometimes the connection fails, mainly the alternate email to Google, I can't point it to a specific parameter like an email from "home" instead of "other"
What problems is the product solving and how is that benefiting you?
Being able to integrate a password for all applications is very useful, password change reminders and password confirmation. Additionally, we can see the logs of when they changed it and if they accessed it correctly.


    Ganesh J.

Device monitoring from theft

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Monitoring, Manage Identities, Access & Devices From Anywhere
What do you dislike about the product?
Remotely sending out config to all devices and monitoring is the drawback of not being available
What problems is the product solving and how is that benefiting you?
Trial demonstration helps to understand where we stand at


    Government Administration

JC Review

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
the integration, the workflow, the smoothness, that everything WORKS
What do you dislike about the product?
Policies not adjustable the way you would like it to be
What problems is the product solving and how is that benefiting you?
SSO Configuration
managing Users + Devices + Mobile Cellphones
Managing all our cloud services under one umbrella


    Enrico W.

All in one useful tool for managing account and laptop but expensive.

  • February 25, 2024
  • Review verified by G2

What do you like best about the product?
It provides all in one tool to manage user account and laptop.
What do you dislike about the product?
Too pricy. (This is the answer, no others)
What problems is the product solving and how is that benefiting you?
Able to control user's laptop.


    Daniel E.

Great, East and Intuitive MDM - Just What We Needed

  • February 25, 2024
  • Review verified by G2

What do you like best about the product?
1. East to use
2. Ready-to-use policies for our enforcments
3. Easy dashboards to make sure everything looks good.
What do you dislike about the product?
I would improve the fact that we need 2 different logins for admin and regular user, instead of just applying the "Admin" Features for admin users (Without the need to login in a seperate way).
What problems is the product solving and how is that benefiting you?
1. Login to endpoints using OKTA users
2. Enforcment of policies (running AV, okta login, screen auto-lock, disk encryption, etc.)
3. Remote installations of updated and such


    Computer & Network Security

Feature Rich Suite for Managing Devices and Infrastructure

  • February 23, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud provides us with a single platform for MDM, SSO, SSH and more. It integrates easily with many third party applications such as Google Workplace, Jira, GitLab, Slack and can perform MDM services for Mac, Windows, and Linux. We moved our SSH key management into JumpCloud which makes access control to server infrastructure a breeze. From the user perspective, most things are transparent so it has been seemless to transition auth to existing systems into JumpCloud.
What do you dislike about the product?
The only hiccup that we have had so far is with device password syncing, specifically on MacOS. If a user updates their password on the portal (instead of on their device) the user can get stuck where they can't login because the password has not been pushed to the device yet.
What problems is the product solving and how is that benefiting you?
It is solving:
* Managing employee laptops with software, provisioning, security, and monitoring
* Integrating with our software suites for SSO
* SSH key management for infrastructure access


    Internet

Awesome solution

  • February 23, 2024
  • Review verified by G2

What do you like best about the product?
How versatile it is, letting you create custom scripts to automate daily tasks
What do you dislike about the product?
The feature i like the least is policy management, and how to manage them, this has to improve
What problems is the product solving and how is that benefiting you?
Managing a large amount of devices, and automating repetitive tasks through scripts saving a lot of time


    Ryan B.

Exceptional Management

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is simple, easy, and cost-effective. Yes, there are other platforms who are more feature-rich but for effective management of devices, none of them are going to rate higher than JumpCloud for me.

We use it to manage laptops and mobile devices. Setup, enrollment, and management are easily configured. Synchronization with Azure AD and Google Workspace are also simple and extremely easy to set up.

We also absolutely LOVE the MFA on login for laptops, something Intune does not provide
What do you dislike about the product?
The only things I would point toward with JumpCloud for improvement is the reporting structure and configuration options. The reporting structure is a little weak for an enterprise-level solution, but it is there at the bones.

Configuration options for mobile devices are pretty limited right now. To completely configure mobile devices, you still have to set up .mobileconfig files, which can be complex.
What problems is the product solving and how is that benefiting you?
Our InTune management is extremely weak when it comes to managing Linux devices. JumpCloud does this super-easy, so we are using it for management of both Macintosh and Linux devices for policy management.


    Filip L.

User management and provisioning with an ease

  • February 23, 2024
  • Review verified by G2

What do you like best about the product?
The JumpCloud is really easy to use. I've never personally implement the IdP before, and after one meeting i was very surprised with the level of customer support they offered even for small startup. Integration with AWS, Google for Business and overall implementation was easy and straight forward - especially with documentation provided to me right after meeting.
What do you dislike about the product?
I don't really have anything to mention over here.
What problems is the product solving and how is that benefiting you?
Managing privileges, Password policy, SSO, onboarding and offboarding with ease


    Eli H.

Solid MDM Platform

  • February 23, 2024
  • Review verified by G2

What do you like best about the product?
Cross platform support
good capabilities for MDM
What do you dislike about the product?
there a room for improvment in Zero-Trust and SSO features
What problems is the product solving and how is that benefiting you?
Managemend of all devices with cross platform support