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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Friendly and easy to use it

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
How easy is to manage applications and new users assign to the endpoint.
What do you dislike about the product?
Is not so simple to audit some information from endpoints, for example, those needs I need a list of the applications that was recently installed on the endpoint. I couldn't find it.
What problems is the product solving and how is that benefiting you?
JumpCloud helped to streamline process to apply policies to manage endpoints as laptops, smartphones and tablets. This is super helpful in terms of controlling and maintain our equipment making our lives easier!


    Umberto S.

I like to work with it, make a lot of things easier

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
User and device managment and the API that provides a lot of control
What do you dislike about the product?
I think JumpCloud could be better at commands interface
What problems is the product solving and how is that benefiting you?
Jump is managing all machines and it's helping a lot with policies and managment


    Yogesh D.

JC is a good MDM portal for MAC & WIN platforms .

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
Conditional policy & Policy management is good features must say .
What do you dislike about the product?
CSM should be more aquarate and should thing in CU point of view once request is raised .
What problems is the product solving and how is that benefiting you?
Currently they have to work on more realstic UI in admin console.


    Information Technology and Services

Excellent idea but the product is not there yet

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
As an identity management tool, it is very solid and reliable, SSO, end-user experience is ease and fluid.
What do you dislike about the product?
It seems like they are trying to implement too many features at the same time: Password manager, software deployment, and RMM. In theory, it is a great idea, but the delivery is very mediocre; none of these solutions work in a reliable way.
What problems is the product solving and how is that benefiting you?
We are trying to implement Jumpcloud as an overall solution for all our IT needs.


    Walter K.

CommonLogin method for various services

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
Central location for managing access to the various company services
What do you dislike about the product?
A little convoluted and long-winded way of login. A fingerprint login or facial recognition (Apple devices) would be better
What problems is the product solving and how is that benefiting you?
Single sign on for various services. Less passwords to remember while still being secure.


    Grey C.

Simplify your life with Jumpcloud

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
DaaS - Getting rid of Microsoft AD was a huge overhead piece that we just didn't need. Microsoft just wasn't a reliable partner.
What do you dislike about the product?
The only thing i can think of is radius. Sometimes its slow...oh and the app search within the mdm takes some time.
What problems is the product solving and how is that benefiting you?
All the above. It's the one stop shop. it simplifies life!


    Computer Software

Good but buggy

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
The password manager along with it's extentions are pretty good and handy to use. Its also easy to manage users on a large scale and monitor several systems as a system admin with ease.
What do you dislike about the product?
There are several bugs which annoy me when I try to use JumpCloud. One of the most annoying one's being that when a device is given sudo previledge, and saved, the access is not reflected after saving. After multiple attempts, it begins to work as expected
What problems is the product solving and how is that benefiting you?
We are now able to have a secure network of devices which are isolated from attacks. It prevents any sort of data breach attacks since we can lock our computers and delete the data whenever a breach happens. We are also able to manage all our device IPs and model specification along with other metadata at one place


    Events Services

Mature and well rounded service offering

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
It works!

The documentation is spot on and the support team have never failed me. It works as described, not always a given these days.

I am confident in implementing this in new clients, it's easy to integrate.

We rely on it frequently to solve issues or to leverage the tools to improve our day to day management of our clients.
What do you dislike about the product?
I would like more advanced certifications available.
What problems is the product solving and how is that benefiting you?
Particularly the MDM offering lets our team write policies and controls to safeguard, update and monitor devices easily. It greatly helps with Cloud Directories such as Google, 365 to have a single sign on for devices and to enforce MFA.


    Computer & Network Security

Jumpcloud review

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Support was quick to respond and helpful when there were issues. It was easy to adjust employee computers and to enter them into the system.
What do you dislike about the product?
The accounting department was a huge disappointment. It appeared they only knew an automated response and were not customer oriented. Integrating the systems after an update or license change did create hiccups.
What problems is the product solving and how is that benefiting you?
The password option with Jumpcloud was nice and useful for a safe way to store passwords, but could be improved upon. I am not sure of what improvements are in the works to answer properly.


    Architecture & Planning

JumpCloudworks very well. Mac client allows users to switch networks.

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud allows us to do a lot with pc's and Mac's. my business uses Apple computers to support the marketing and it makes it very easy.
What do you dislike about the product?
It requires a mdm policy for MacBooks. I wish it was as easy as pc
What problems is the product solving and how is that benefiting you?
It allows the password to be unified. Meaning users can allow their account on any pc.