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I'm a SRE who has 8 years of industrial experience in same domain.
What do you like best about the product?
I didn't use all the features in jumpcloud. But user directory and sso looks simpler and same time it has more feature than what I used previously
What do you dislike about the product?
Some times it's hard to find the documentation which relevent to latest implmentation.
What problems is the product solving and how is that benefiting you?
I used jumpcloud sso with AWS identity manager.
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Just Started with JC
What do you like best about the product?
JC is a comprehensive tool for Identify management and MDM. To top that it has multi OS support
What do you dislike about the product?
It was a bit difficult to understand at the beginning. Now I got a hang of it
What problems is the product solving and how is that benefiting you?
MDM
Identity Management
SSO
Identity Management
SSO
Very good tool to manage the devices from a company
What do you like best about the product?
They profile can be installed directly and make sure the information is safe from day one
What do you dislike about the product?
Active Directory integrations can be tricky
What problems is the product solving and how is that benefiting you?
Manage the devices from my company
Simple and easy to use
What do you like best about the product?
Inventory management has been much easier since we transitioned.
What do you dislike about the product?
I have not come across any thing that I dislike so far.
What problems is the product solving and how is that benefiting you?
Keeping devices up to datae
I've found it difficult to get users setup, and Jumpcloud promised became a less helpful.
What do you like best about the product?
The actual product is great. I like how (when they're configured) I am able to use jumpcloud to control systems and maintain accounts.
What do you dislike about the product?
I just think we need a larger team. But:
1. SSO was painful to setup.
2. Phones are a nightmare to setup
3. Computers were difficult to setup because they don't support Windows Home, or MS accounts.
1. SSO was painful to setup.
2. Phones are a nightmare to setup
3. Computers were difficult to setup because they don't support Windows Home, or MS accounts.
What problems is the product solving and how is that benefiting you?
It prevents a few phones from getting locked down due to account-locks. It gives us some control of employee systems and help troubleshoot them.
Good Product that is improving
What do you like best about the product?
The thing I like most about JumpCloud is that they are receptive to changes that clients request, and the product's interface is very user friendly as well as very easy to implement across your device stack.
What do you dislike about the product?
I wish there were more pre-baked commands built into the product for unix systems
What problems is the product solving and how is that benefiting you?
JumpCloud is providing our company with an MDM for our mac devices which is a step in the right direction for us
Convenient and easy to use!
What do you like best about the product?
JumpCloud is quick and easy to use. Integrates everything into one platform, which is convenient!
What do you dislike about the product?
A lot of information in the dashboard to learn, but once you do, its quite simple.
What problems is the product solving and how is that benefiting you?
Centralized security in one place. This helps us with onboarding/offboarding employees. Also convenient for password resets, etc. All around very helpful
Nearly perfect replacement for Active Directory
What do you like best about the product?
We needed to find a cloud-based replacement for our onprem Active Directory environment. We evaluated several platforms and ended up with Jumpcloud. What you're getting is not just a centralized cloud-based user management portal, but a complete platform that integrates a lot of things we actively use. Noteably, MDM, 2-factor authenitcation, device management, and RADIUS. Our old MS Active Directory did not have these features, or at least it wouldn't have been easy to integrate this without significant 3rd party costs. Jumpcloud includes all of this in a single platform, which we needed to implement for security and compliance.
What do you dislike about the product?
There were a few times that I needed technical support, and they can be a little slow to respond at times. I found one or two bugs in the platform. However when I did get the support, their level of technical exptertise is exceptional.
What problems is the product solving and how is that benefiting you?
Provide Identity management for all our users that integrates with enterprise features, such as SSO, VPN, and MFA.
Integrating JumpCloud into our IT infrastructure has been nothing short of a game-changer
What do you like best about the product?
As a small company, we're always mindful of our budget, and JumpCloud's transparent pricing model has allowed us to access enterprise-grade IT management tools without breaking the bank. The value we've derived from JumpCloud far exceeds its cost, making it a no-brainer investment for any small business looking to optimize its IT infrastructure.
What do you dislike about the product?
Our small IT department of 2 people can honestly say we don't dislike anything about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud's cloud-based approach has provided us with unparalleled flexibility and scalability. Gone are the days of grappling with on-premises servers and cumbersome legacy systems. With JumpCloud, we can seamlessly adapt to our evolving needs, effortlessly adding new users and devices as our company grows.
Excellent tool for controlling your devices
What do you like best about the product?
We have been using the tool for over 4 years and have always had a lot to praise. The tools within the solution bring a very high level of security, helping us to guarantee the use of equipment remotely with the greatest possible control and great results to this day.
I recommend it to everyone who is looking for and comparing it with other tools on the market for your easy implemetation, use,integration and great support.
I recommend it to everyone who is looking for and comparing it with other tools on the market for your easy implemetation, use,integration and great support.
What do you dislike about the product?
The price is not bad, but it could be better.
Bring CPU and memory consumption metrics to evaluate equipment replacement or rotation
Bring CPU and memory consumption metrics to evaluate equipment replacement or rotation
What problems is the product solving and how is that benefiting you?
As our work environment is basically remote, controlling devices and SSO from a centralized point of control were the aspects that helped me the most in using and maintaining the solution.
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