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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Maqsood A.

IT Manager

  • May 10, 2024
  • Review verified by G2

What do you like best about the product?
SSO and Device management which allows to control devices from central console.
What do you dislike about the product?
Patch management is not upto the mark, it is not fully organised.
What problems is the product solving and how is that benefiting you?
SSO, Policy enforcement and Mobile device management


    sam a.

Great solution for our company's radius WiFi verification

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
simplicity, a simple solution for Cisco radius verification.
What do you dislike about the product?
I haven't worked long enough to dislike a specific feature. But so far it seems like Jumpcloud is working well enough for us.
What problems is the product solving and how is that benefiting you?
radius authentication with our networking gear.


    Consulting

JumpCloud provided a seamless and intuitive experience for managing user identities and devices

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud's user-friendly interface and seamless integration with existing IT infrastructure make it easy to onboard and manage users and devices efficiently.
What do you dislike about the product?
JumpCloud meets all our needs; no dislikes.
What problems is the product solving and how is that benefiting you?
JumpCloud meets our need for simple cloud directory services without paying for extra features included in other competitors' full suites.


    Erik M.

Jumpcloud is a powerful and easy-to-use tool to have an organized directory

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
Its ease of use and versatility, I help my company have a better distributed directory
What do you dislike about the product?
There were some configurations that jumpcloud did not allow us and we had to resort to creating our own integrations using python and the jumpcloud API
What problems is the product solving and how is that benefiting you?
It helped us build a better organized directory as it became our main orchestrator allowing us to connect Google Workspaces and Microsoft Azure.


    Information Technology and Services

Joining The Future of IT and JumpCloud's Growth: Fireside Chat

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
I really enjoyed the CEO giving an opening message. It shows that he still has a hand in the growth and has a pulse check on the unified path that Jumpcloud is taking forward.
What do you dislike about the product?
Maybe not getting enough on new product enhancements OR not as much in depth documentation on more complicated setups like LDAP and Radius.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping our company solution engineer SSO setups that have exisiting GWS SSO contigencies.


    Ben D.

Great product to start and grow with

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud has provided us many features that have allowed us to start out as a smaller organization and grow to our current size with minor changes and effects to the way we manage devices. The features like remote assist and the hosting of a radius server has been pivotal in our ability to function throughout the pandemic and currently.
What do you dislike about the product?
The pricing structure did change recently and as a result we had to go more a la carte with our features and plan in order to get what we wanted for a price we felt was reasonable. Some features that are offered in the plan we would have been opted into were not things we would use or need.
What problems is the product solving and how is that benefiting you?
Jumpcloud is allowing us to easily manage our users and the devices that they have access to. It has also provided us remote assist capabilities that have been vastly helpful in remote work situations.


    Matt M.

MDM made simple

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
After using a few different MDM platforms, JumpCloud is head a shoulders above the rest. It's ease of use and powerful, intuitive feature sets makes using JumpCloud a blast. Out internal IT team is much more efficent utilizing JumpCloud to manage our IT needs
What do you dislike about the product?
Improvements could be made on the MAC side - the admin account can unsync/force password update, if the admin account hasn't logged into the MAC for some time.
What problems is the product solving and how is that benefiting you?
SSO to applications is huge for our user base and remote management of computers streamlines support.


    Higor M.

Extremely useful and efficient

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
The system gives the IT team enormous control over business devices, allowing scripts to be run on multiple devices simultaneously, saving a lot of time without the need for manual action on the device.
What do you dislike about the product?
I would like there to be some more specific policies for devices, the existing ones are very good but it would be great if there were a few more options
What problems is the product solving and how is that benefiting you?
Jumpcloud helped me make devices more accessible for greater control and assistance, saving me a lot of time, allowing me to run updates on devices quickly and efficiently


    Computer & Network Security

Waaay better than Entra + Intune

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
1 unified platform to manage IAM across all your endpoints. Windows, Mac, Linux, iOS, Android
What do you dislike about the product?
Could be a 1 stop shop for a lot of compliance controls as well if they would certify to CMMC L2.
What problems is the product solving and how is that benefiting you?
We have quite a few clients for whom AD doesn't make sense and Microsoft is more expensive and complicated to manage than JumpCloud.


    Akash Kumar R.

Best in usermanagement and device management

  • May 09, 2024
  • Review verified by G2

What do you like best about the product?
This is the best plateform for user management and as well as device managemnet.
What do you dislike about the product?
some issue with 22.04 install jumopcloud agent.
What problems is the product solving and how is that benefiting you?
Management of users and device also