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JumpCloud Service Review
What do you like best about the product?
In my opinion, the unification of services and together with a device
What do you dislike about the product?
Not having endpoint protection and even desktop-to-mobile configuration requirements could have a unified PIN
What problems is the product solving and how is that benefiting you?
Unification of email accounts along with devices and their management, previously we did not have this control
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JumpCloud is the MDM G.O.A.T.
What do you like best about the product?
After using several MDM, I must say that JumpCloud has been truly a godsend. The updates have also been helpful for myself and colleagues.
What do you dislike about the product?
I don't llike that Macs and Windows devices are integrated differently in JumpCloud. Being a Mac user there are certain things that can be annoying like password changes for Macs versus Window devices, which are more simplified.
What problems is the product solving and how is that benefiting you?
Single Sign-0n. I enjoy that we can log into JumpCloud user accounts and the apps are there that we use everyday. Also, the process of explaining JC to newhires on how to login or set up two factor authentication is great. JumpCloud admin space helps me find devices or users really quickly too.
Game Changer for Our Growing Organization
What do you like best about the product?
JumpCloud is super easy to use, and combines directory service(s), user and device management, and easy to implement SAML integration all under one roof. Our company is merging four sister brands together, and JumpCloud has been paramount for our IT team in so many ways during this trasition. We use it every day all day, it's great having so many tools in one place and JC support has always been top notch.
What do you dislike about the product?
The UI can be a bit unwieldy as you add more and more users and devices; the Android MDM is a bit lacking, but improvine
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us rapidly move our on-prem infrastructure to the cloud, in a manner that's very fluid for both our internal admin team and our end users. Having directory services, identity management, robust device management, and security under one platform has streamlined the way our team works, saving us time and giving us a tighter environment all the while.
Great MDM and SSO especially when starting out
What do you like best about the product?
The ease of use
The UI
Ability to use Mac+Windows
Automations
Easily accesible to get what you need on a day-to-day basis
The UI
Ability to use Mac+Windows
Automations
Easily accesible to get what you need on a day-to-day basis
What do you dislike about the product?
Some certain indepth uses are not in JumpCloud for example using an solution like JAMF you can get really into detail however for a small company/startup it's not a problem
What problems is the product solving and how is that benefiting you?
Lack of an SSO/MDM nd JumpCloud was brought in first time
JumpCloud is Very Good
What do you like best about the product?
User Interface JumpCloud is very friendly (Ease of Use)
What do you dislike about the product?
Overall, I don’t have any specific dislikes about JumpCloud
What problems is the product solving and how is that benefiting you?
JumpCloud solves problems in Patch Management, providing the benefit of easier patch deployment with faster turnaround times. It also addresses issues with managing or using active directory, offering the benefit of easier management.
JumpCloud offers seamless identity management with robust security, ideal for all sizes.
What do you like best about the product?
The most helpful aspect of JumpCloud is its seamless integration with various operating systems and applications, combined with its intuitive interface, making identity management efficient and user-friendly. Additionally, its robust security measures provide peace of mind for businesses concerned about data protection. Overall, JumpCloud's versatility, ease of use, and strong security features are its major upsides.
What do you dislike about the product?
One of the least helpful aspects of JumpCloud may be its pricing structure, which could be considered prohibitive for smaller organizations or startups with limited budgets. Additionally, while JumpCloud offers extensive customization options, configuring complex user access policies may require additional time and expertise. These factors represent potential downsides for users considering JumpCloud as their identity management solution.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user identity management across platforms and applications, aids in onboarding with Mobile Device Management (MDM), and strengthens security with integrated password management and policy enforcement. Furthermore, it offers Single Sign-On (SSO), Identity and Access Management (IAM), Cloud Directory Services, and remote support, providing a comprehensive solution for IT needs.
SaaS Management
What do you like best about the product?
JumpClud is a cloud based directory platform know for its ease of use and straighforward implementation. One of the key of advantages of jumpcloud is it seamless integration with other applications. Recently, JumpCloud introduced a valuable feautre called 'SaaS Management.
What do you dislike about the product?
Some time some option is not working properly.
What problems is the product solving and how is that benefiting you?
Seamless Application Integration -Jumpcloud ability to integrate the various application allow quick access and seamless connections.
Amazing!
What do you like best about the product?
Love that it integrates everything - makes it super easy from employee perspective.
What do you dislike about the product?
hmm... as of now I cant really think of anything
What problems is the product solving and how is that benefiting you?
We are a global org - so it helps from remote perspective in terms of tech setup.
Awesome Remote Management
What do you like best about the product?
I can take the remote of any of the Online device by sitting on any of the Remote Location. Its simple to use and have multiple method to take the remote like Silent Assist, User Consent etc. It saves the cost of License of other remote taking apps and easy to Implement.
What do you dislike about the product?
In Silent remote assist it prompts end user a window which end users know that the device is under remote control.
What problems is the product solving and how is that benefiting you?
Remote taking from any of the remote Location without paying any additional fees for Remote License.
good for sso but not great for server management
What do you like best about the product?
sso capabilities are good. number of apps for integration
What do you dislike about the product?
server management and security patches capabilities for ubuntu are not present. more drilled down rbac is missing
What problems is the product solving and how is that benefiting you?
single sign on is helping the IT team manage user access in one shot
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