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The best single pane of glass for MDM
What do you like best about the product?
Fills in most if not all of the gaps left in the modern productivity and collaboration platform stacks, like MDM for ALL your endpoints, identity and enterprise credential features, etc.
I can't think of any other tools out there that let you truly be free from being under the thumb of a certain Redmond, Washington based company... :)
I can't think of any other tools out there that let you truly be free from being under the thumb of a certain Redmond, Washington based company... :)
What do you dislike about the product?
Like many SPOG clients, it's not necessarily the best in class in each OS (e.g. macOS), but all around it's the best SPOG out there.
What problems is the product solving and how is that benefiting you?
Getting out of reliance on Microsoft for everything
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An active directory on Cloud
What do you like best about the product?
JumpCloud is very convenient and easy to administer the solution. It has most of the components embedded that are required for technical protection and to be compliant with any regulation or standards. It removes the burden the of creating an active directory and joining the systems into the domain and cumbersome process of implementation. Their simple agent installation would provide all the technical aspects what an On-Prem active directory provides. Furthermore, it can be integrated with many IT solutions to manage access control efficiently on daily basis.
What do you dislike about the product?
So far the product is pretty much fit to the organization requirement and have not encountered any issues, the customer support could be improved though.
What problems is the product solving and how is that benefiting you?
No need to set up On-prem directory services and hire skilled members on the same.
Its a one time plugin solution to leverage all active directory services and extendeing to different flavors of operating system.
Identity and access management along with password policy enforcement is achived through this policy, its like a single pane of glass solution for us.
Its a one time plugin solution to leverage all active directory services and extendeing to different flavors of operating system.
Identity and access management along with password policy enforcement is achived through this policy, its like a single pane of glass solution for us.
A Simple but Powerful Solution
What do you like best about the product?
JumpCloud allows my customers to do a lot, with a little. One pane of glass that does the job of 5-6 enterprise tools is perfect for my customers - fast-growing tech companies. When growth is the priority, often IT software, security, and management can fall to the wayside, however, with JumpCloud, my users can manage and secure their environment with ease.
What do you dislike about the product?
Honestly, I have struggled to find aspects I don't like.
What problems is the product solving and how is that benefiting you?
It allows us to manage remote users effectively and have visibility of the environment.
Single Pane of Glass
What do you like best about the product?
Everything is in one place, the team actually loves and utilizes feature requests to develop JC into something that people actually want. We actively see the changes we request becoming a reality and it is great. Implementation was very easy and the path to implement is straight forward.
What do you dislike about the product?
chat and phone are not available for standard support, only the ticketing system.
What problems is the product solving and how is that benefiting you?
it is a one stop shop for user, device, and authentication management. We create users in Jumpcloud and they propagate out to our other applications and their access is automatically configured. greatly simplified on and off boarding.
Easy to roll out and Secure
What do you like best about the product?
Jumpcloud is quick to roll out to all the users in the organization. They are constantly working on new features, which makes the application more inclusive for the IT department. Great customer support and troubleshooting. Integration of features into the organization is quick and easy.
What do you dislike about the product?
Pricing is super competive but has been increasing quickly. New features should be part of the platform and not add-ons.
What problems is the product solving and how is that benefiting you?
Access for users, security and monitoring for the IT staff.
Easy to follow courses
What do you like best about the product?
The ease of use, the courses are very easy to follow and absord the information
What do you dislike about the product?
I had no issues with any aspect of this website
What problems is the product solving and how is that benefiting you?
I have only used the business password keeper but will be learning to adminstrate other users in Jumpcloud as well as add user and devices.
Robust tool to manage our identities and machines.
What do you like best about the product?
The simplicity of the tool helped us a lot to manage our devices and identities, jumpcloud was compatible with all the scenarios we needed, including compatibility with the OpenID protocol, something standard in the systems we use.
What do you dislike about the product?
I believe it can improve greater compatibility with OpenID, even going with the implicit flow. But, by allowing the authorization code, it already serves us well.
What problems is the product solving and how is that benefiting you?
Managing the identities of the systems we have in the company, we are able to centralize everything within the tool, in a simple way and with the expected audit.
Quick to use and forget about
What do you like best about the product?
The software is quite powerful when needed, but it certainly for my businesses use case, it was super easy to get the basics set up and forget about it. It runs and does its thing, and I dont have to worry about it, except on the occasion that we have an iussue with an employees computer.
What do you dislike about the product?
Theres nothing to really dislike. I have not run into any types of issues that would show up as negative.
What problems is the product solving and how is that benefiting you?
As a very small startup, we just want to have some basic remote administrative control. Locking computers when an employee leaves, seeing recent login activity, this sort of thing. And for that JumpCloud does exactly what we need. As we grow and require more complex or intricate features, we will be able to sc ale easily into that.
Simple, clear and secure system for MDM
What do you like best about the product?
Easy device management for a lot of devices.
What do you dislike about the product?
There is no Ukrainian language. Need more localisation
What problems is the product solving and how is that benefiting you?
Some employees may take devices home with them, so this software reduces the risk of losing access to the device.
Easy to use and just works
What do you like best about the product?
It offers a ton of features and they keep improving them to stay ahead of the curve. The server agent installation is as simple as they can get and brings all your servers within the control panel. Manging users across a lot of different platforms is the best part of JumpCloud. They also have a huge library of integrations, which just keeps growing. There not much they dont integrate with! I use JumpCloud daily at work in one way or another.
What do you dislike about the product?
The pricing model/plan selection could be better. The pricing has made the service unusable for some of my projects that cant afford it
What problems is the product solving and how is that benefiting you?
Before JumpCloud, managing ssh keys on all of our cloud servers was a very tedious and time consuming task. It was also a huge secruity issue as there was no single point to verify all of the servers had the right keys added on them and that there werent any old keys left on them. This was a huge secruity concern when you have 20-30 servers online. JumpCloud solved that issue for us, giving us an easy to use web interface to manage all of our servers, get information about them, and add/remove users. The MFA for ssh is also a huge bonus. It makes me feel way better knowing our production servers have solid authentication that is secure.
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