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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Airlines/Aviation

decent idp

  • May 29, 2024
  • Review verified by G2

What do you like best about the product?
custom commands are easy to use. good built in profile configs.
What do you dislike about the product?
many times the search function for users or devices will glitch out and not show me actual results.
What problems is the product solving and how is that benefiting you?
we have many users and jumpcloud manages authentication


    Financial Services

Great and smooth experience

  • May 29, 2024
  • Review verified by G2

What do you like best about the product?
Easy and helpful tool for management of system directory
What do you dislike about the product?
Nothing as of now, We will explore more option soon and then maybe we will get.
What problems is the product solving and how is that benefiting you?
Specifically, it resolved the SSO issue across the organization.


    Mukul K.

Identity Management with Jumpcloud

  • May 28, 2024
  • Review verified by G2

What do you like best about the product?
We are using Jumpcloud for Managing the Identity of Users. We have also integrated Jumpcloud with multiple Apps to make the Identity via SCIM. By achieving SCIM its using frequently because we have to manage a single platform only.
What do you dislike about the product?
Sometime the functionality of console will not work like as we expected or seem deplay in updating in real time
What problems is the product solving and how is that benefiting you?
By using Jumpcloud, i have not purchase the license of another Remote Tool like anydesk, teamviewer. Its easily managed by the Jumpcloud and easy to Contol. User Provisiong is much easy to perform with various platforms


    Kim R.

Love the features and ability to manage remote systems

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
The number of features and ease of integration and ease of implementation for any company makes JumpCloud the premier tool for IT departments of any size company. I think that JumpCloud tries to say on top of current trends and keeping security as a top priority.
What do you dislike about the product?
Pricing is not appreciated by upper company management and they don't want to pay it.
What problems is the product solving and how is that benefiting you?
One pane of glass to see what is going on with each system. If we can get it implemented, passwords and identity management will be great.


    Guy P.

So convenient to use

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
User administration is so easy, as well as computer's compliance checks, thank you for this great product,keep up the good work
What do you dislike about the product?
I can't think of something like that,thanks
What problems is the product solving and how is that benefiting you?
Managing the computer's updates,and users access controls , and user's self service is also important


    Gaurav S.

Holistic, User-friendly and beyond just an MDM

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
I like JumpCloud's capability of providing a holistic view for not just the asssets, but also the users. The portal is very easy to use and has dedicated tabs for various operations. It is also helpful to have remote access from Jumpcloud itself, since we had to rely on another software other than the MDM to do this.
What do you dislike about the product?
Has some shortcomings with Linux, for instance it doesn't store encryption key when LUKS is applied.
What problems is the product solving and how is that benefiting you?
JumpCloud was initially onboarded as an MDM, but helps in a lot more than that. Earlier we had to use 3 different softwares for MDM, Remote access and Enforcing and tracking encryption, among other problems. JumpCloud has been a one stop solution for all these as well as it provides ease of executing scripts on single, a small set or all endpoints in the organization.


    Vijeta .

The tool, The Myth, The Jumpcloud - A great product to use

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
There are two things of the product that I liked a lot. First, the reporting feature is excellent. It provides detailed information of devices, with many filtering options. The next aspect is the policy feature, which allows us to create custom policies based to our organization's needs.
What do you dislike about the product?
Haven't found any but i feel like mac device management could be better.
What problems is the product solving and how is that benefiting you?
After onboarding jumplcloud, we are able to solve below problems:

1. Easy to manage devices: With JumpCloud, managing devices and installing tools has become easy.
2. Easy to push policies: Creating custom policies for a list of devices and applying them takes just seconds.
3. Reporting: We can export reports, such as those showing devices with an unencrypted status, which helps us secure any overlooked devices.


    Ankit S.

JumpCloud is great tool for integrating multiple platforms

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
Best this for me about JC is its capiblity to intigrate with multiple platforms and OUs. We have intigated JC with multiple softwares like sailpoint, Atlassian, GWS etc.
What do you dislike about the product?
Nothing which I didn't dislike about as my job is working fine JC.
What problems is the product solving and how is that benefiting you?
For me JC is wokring as a one stop place for accessing multilple things, I can access all my tools at same place without roming around. I use VDI and other tools, we have intigated with JC and can be used at the same time with JC.


    Isabela S.

Very good

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use. The installation is easy.
What do you dislike about the product?
Sometimes the website is slow and don't save any changes
What problems is the product solving and how is that benefiting you?
It helps me to manage othe devices remotely


    Elwin S.

JumpCloud: Perfect solution for AD and SSO

  • May 22, 2024
  • Review verified by G2

What do you like best about the product?
The best thing that I like about JumpCloud is that it allows me to jump between all my apps without having to individually login to each app. Saves time and efforts. It is also very security focused.
What do you dislike about the product?
There is nothing major I dislike about JumpCloud. Maybe the UI/UX design could use some tweaks to be even more user friendly,
What problems is the product solving and how is that benefiting you?
JumpCloud gives us a single platform to sign-on to diffent apps. This saves us a lot of product hours and efforts, if you see the company as a whole. So for ex. in my 800 odd company - If each person saves 5 mins each week, that's ~65 man hours saved every single week. Thanks for that!!