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Great tool for managing a fleet of devices
What do you like best about the product?
Commands - ability to automate installations, updates and maintenance. Easy and streamlined interface, good security. smooth integration.
What do you dislike about the product?
Uneven experience for Windows and Mac OS
What problems is the product solving and how is that benefiting you?
IT management of all company laptops and devices, security compliance.
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Single Sign On via Jumpcloud
What do you like best about the product?
I can easily access to my work email & other App Login in just one single click by the help of Jumpcloud Single Sign-On. Its easy for Implementation.
What do you dislike about the product?
For some of the 3rd Party Apps does not have the feature of SSO which we cannnot manage the same via Jumpcloud Portal.
What problems is the product solving and how is that benefiting you?
Really not able to learn the password complexity via Jumpclou for SSO Apps.
Very intuitive GUI to use both for windows and mac os
What do you like best about the product?
The simplicity of the GUI usage, new features, really responsive customer service.
What do you dislike about the product?
New GUI appearance changes that makes you look for the things a few minutes...
What problems is the product solving and how is that benefiting you?
It allows us (as IT team) to control and manage all our endpoints and manage our users
JumpCloud is a cloud-based directory service that allows you to manage users, groups, and devices
What do you like best about the product?
What I like about Jumpcloud is its access management which effortlessly streamlines user and device management across various platforms. Also give robust features like SSO and MFA during basic access control that are easily manageable and ensure security for all systems.
What do you dislike about the product?
As of now there is nothing I dislike about Jumpcloud because I'm a new user. But the price is a bit high for a small scale organization.
What problems is the product solving and how is that benefiting you?
Jumpcloud addresses our organizations requirement for centralizing user management across various platforms by authenticating in real-time. Because Jumpcloud onboarding new employees smoothly and securely grants them access to applications. It enhances efficiency by ensuring security through single-sign-on and multi factor authentication.
JumpCloud Experience review
What do you like best about the product?
- very straight forward and easy to use
- customer support is fast and responsive
- very useful for device management especially if doesn't have Active directory
- Easy to implement and integrate with other product like google
- Good documentation and easily accesible
- password manager is pretty handy and is used everyday
- its free for 10 users
- customer support is fast and responsive
- very useful for device management especially if doesn't have Active directory
- Easy to implement and integrate with other product like google
- Good documentation and easily accesible
- password manager is pretty handy and is used everyday
- its free for 10 users
What do you dislike about the product?
- don't really get the purpose of bookmarks on jumpcloud user page as it will just open a new tab on the browser just like opening a regular page
- New support on South Asia is not so good compare to the original support
- Reports generated on JumpCloud is not the great
- New support on South Asia is not so good compare to the original support
- Reports generated on JumpCloud is not the great
What problems is the product solving and how is that benefiting you?
- ease of access on website thru the use of Password Manager
- simplify inventory thru device management
- simplify inventory thru device management
Great tool for identity management
What do you like best about the product?
Its ease of use and integration with various sofwares and apps, ensuring safety and privacy every step of the way. Plus the added convenience of having SSO and MDM making remote work easier
What do you dislike about the product?
Nothing articularly. Some features could probably updated to justify the price.
What problems is the product solving and how is that benefiting you?
Since we deal with a lot of sensitive confidential data, Jumpcloud enures secure login with its SSO and MDM support. This also makes working remotely easier.
Enrolling Mac Device in Jumpcloud
What do you like best about the product?
Most Easiest way to enroll the Mac devices in Jumpcloud is to Install the MDM Profile only, it will install the Jumpcloud Agent automatically on device and helps to save the time. This also help to make the Implementation Easy.
What do you dislike about the product?
The option to download the MDM Profile in device in not available directly in Jumpcloud User Portal. In future if this option seems in User portal then its will be better.
What problems is the product solving and how is that benefiting you?
It saves time to enroll the Mac device in Jumpcloud. JC agent install automatically when installs the MDM Profile for Apple devices. It really saves time for the enrollment.
JumpCloud is a Great All-in-One Solution
What do you like best about the product?
So while I was trying out JumpCloud, I could see that it was very easy to start with and zero touch deployment feature was really helpful in get going.
Interface is also very intuitive and had no problem surfing through.
Also, support team was very responsive and could resolve any issue with responsibility.
And regarding the cloud Radius feature, the good thing was that it didn’t require much effort to set up and also priced competitively compared to its peers.
Also, the password, manager shares password security while maintaining privacy.
Interface is also very intuitive and had no problem surfing through.
Also, support team was very responsive and could resolve any issue with responsibility.
And regarding the cloud Radius feature, the good thing was that it didn’t require much effort to set up and also priced competitively compared to its peers.
Also, the password, manager shares password security while maintaining privacy.
What do you dislike about the product?
One of the disadvantages, I would like to point out is that Radius feature only supports one Internet provider, hence could be problematic for companies with multiple providers
What problems is the product solving and how is that benefiting you?
Managing our devices, super easy with JumpCloud and keeping track of everything. Meanwhile, maintaining all security standards was a breeze. Eventually, helping us stay on the top of audits and operating everything smoothly.
Easy to administer intuitive yet versatile platform-agnostic MDM solution
What do you like best about the product?
I appreciate the JumpCloud is OS agnostic and works equally well with our Macs, Windows, and Linux devices compared to many other platforms that we considered that were specific to Mac. It is easy to manage and their training resources (jumpCloud University) are very comprehensive and freely available).
In our case we use JumpCloud for device management, but they are a comprehensive solution that also supports identity and password management. They do integrate with other identity providers, such as Okta.
On the device management side, JumpCloud support zero touch deployment for Macs enrolled in ABM and light touch deployment for windows (they have an ability to create provisioning packaging on the current roadmap). They are also constantly adding new features and just added dynamic groups, support for automatic updates for VPP provisioned apps, and support for apps from the MIcrosoft store (in addition to self-hosted, JC hosted custom apps, Chocolatey, and VPP for Macs).
I also appreciate their built-in remote support feature, including file browser and remote control, which requires a third party software with many other MDM solutions.
In our case we use JumpCloud for device management, but they are a comprehensive solution that also supports identity and password management. They do integrate with other identity providers, such as Okta.
On the device management side, JumpCloud support zero touch deployment for Macs enrolled in ABM and light touch deployment for windows (they have an ability to create provisioning packaging on the current roadmap). They are also constantly adding new features and just added dynamic groups, support for automatic updates for VPP provisioned apps, and support for apps from the MIcrosoft store (in addition to self-hosted, JC hosted custom apps, Chocolatey, and VPP for Macs).
I also appreciate their built-in remote support feature, including file browser and remote control, which requires a third party software with many other MDM solutions.
What do you dislike about the product?
- The limit on JC hosted custom apps is only 10 GB, which only allows for a few apps (something like MS Office and Adobe CC packages can be a few GB each)
- No support for local usernames that have a space, e.g. if a Windows user's local username is John Smith, JC won't be able to take over the local account without user first changing it to Johh Smoth
- No zero touch deployment support for Windows (this is more of a Microsoft issue than JumpCloud as MS intentially makes it available only for Intune/ Windows Autopilot)
- No comprehensive logs for remote access (from what I can tell), showing who/ when accessed an endpoint and what actions they performed/ which files were accessed. If you are in a regulated industry, that can be a consideration
- No preset "blueprints"/ policy bundles. There are recommended policies, but no predefined bundles, e.g. CIS Level I/ Level II for example. If you are looking to have your devices aligned with some of these standards, you'd need to put together a bundle of policies manually.
- No support for local usernames that have a space, e.g. if a Windows user's local username is John Smith, JC won't be able to take over the local account without user first changing it to Johh Smoth
- No zero touch deployment support for Windows (this is more of a Microsoft issue than JumpCloud as MS intentially makes it available only for Intune/ Windows Autopilot)
- No comprehensive logs for remote access (from what I can tell), showing who/ when accessed an endpoint and what actions they performed/ which files were accessed. If you are in a regulated industry, that can be a consideration
- No preset "blueprints"/ policy bundles. There are recommended policies, but no predefined bundles, e.g. CIS Level I/ Level II for example. If you are looking to have your devices aligned with some of these standards, you'd need to put together a bundle of policies manually.
What problems is the product solving and how is that benefiting you?
JC is our primary MDM platform for our entire mixed device fleet (Mac and Windows endpoints). We had no MDM solutions prior to deploying JC and had no control over company owned devices or ability to provide remote support, push regular software updates, or ensuring device security.
Using Jumpcloud as MDM was a great experience
What do you like best about the product?
With Jumpcloud, managing systems has become easy, as we can now restrict the admin access in multiple laptops which improved the security posture of our organization. Having pre-defines policies in Jumpcloud such as USB device control policies, lock-down control & firewall controls ease-down the task of implementers. The reporting and alerting mechanism is helpful and makes the integration process easy. Also grouping similar sets of user in one group and applying policies makes frequent jobs easier when having greater number of assets. Remote execution of commands helps push updates frequently.
What do you dislike about the product?
Support for linux systems could be improved as it sometimes is unable to detect application policies on linux devices when executed with the commnad line.
What problems is the product solving and how is that benefiting you?
It is centralising the asset management and access management and helping us to manage the end user devices from the central console. Some of the features of Jumpcloud which helped us are:
1. Remote code exceution helped us push updates without individually connecting with the end users.
2. Having feature of schduling the cron jobs helped us automate the repetative activities.
3. Pre defined policies reduces the load of configuration.
4. Automated Patch Management and alerting helps secure the endpoints from Zero Day vulnerabilities.
1. Remote code exceution helped us push updates without individually connecting with the end users.
2. Having feature of schduling the cron jobs helped us automate the repetative activities.
3. Pre defined policies reduces the load of configuration.
4. Automated Patch Management and alerting helps secure the endpoints from Zero Day vulnerabilities.
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