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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ashraf M.

Very usable to use it and user friendly.

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is a versatile cloud-based directory platform that integrates well with various IT and security tools. Its unified approach to identity and access management stands out to me. By offering a centralized platform, it simplifies the way organizations handle user identities, access controls, and device management. This can help streamline administrative tasks, enhance security, and provide a better overall user experience. Its ability to work across different operating systems and cloud environments adds a lot of flexibility for diverse IT infrastructures.
What do you dislike about the product?
Integration Challenges: While it supports many integrations, there might be some that aren’t as seamless or fully featured as you’d like, particularly if you’re using more niche or specialized applications.
What problems is the product solving and how is that benefiting you?
It combines directory services with a range of IT management capabilities, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and device management. JumpCloud works across different operating systems, including Windows, macOS, and Linux, and integrates with various cloud services. With features like secure VPN access and device management, JumpCloud helps ensure that remote employees have secure and reliable access to corporate resources.


    Information Technology and Services

Very good alternative to AD

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use to on board and off board users.
What do you dislike about the product?
Once setup, to decouple it from my environment takes a little effort.
What problems is the product solving and how is that benefiting you?
It makes on-boarding and off boarding user very easy.


    Consulting

JumpCloud: Streamlined Device Management with Room for Improvement

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Centralized management: Easily manage devices, users, and policies from a single dashboard.
Strong authentication features: Provides robust multi-factor authentication and password management.
Flexible directory services: Supports various authentication protocols and identity providers.
What do you dislike about the product?
The JumpCloud Protect app could definitely benefit from some user interface improvements. It's frustrating when basic actions like deleting a saved MFA aren't intuitive. A more user-friendly design would significantly enhance the overall experience.
What problems is the product solving and how is that benefiting you?
Enroll computers without having to use a traditional AD service


    Brandon W.

Jumpcloud the future of MDM

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is great because it simplifies user management and access control for IT admins. It's like having a co-pilot to help navigate through user permissions and access settings. Plus, it's super user-friendly, making it a breeze to use!
What do you dislike about the product?
Nothing at all ever feature is up to par.
What problems is the product solving and how is that benefiting you?
JumpCloud tackles a lot of problems related to user management and access control. It centralizes user directories, making it easier to manage who has access to what, across different systems and applications. This is super beneficial because it enhances security and simplifies IT tasks, which can save a ton of time and reduce the risk of unauthorized access. Overall, it streamlines operations and boosts efficiency for organizations.


    Md Sakil A.

The Gateway to Seamless, Secure, and Efficient Identity Management good active directory support

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Their Hard drive security bit locker and remote desktop
What do you dislike about the product?
The agent automatically becomes inactive then we need to install this agent again.
What problems is the product solving and how is that benefiting you?
JumpCloud Remote Assist solving our remote worker device access issue and its benefiting our team time saving and excellent service.


    Construction

Excellent but pricey

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
It just works; in 5 years I've seldom had any issues with it
What do you dislike about the product?
It is overpriced and hard to adjust user counts if a customer shrinks
What problems is the product solving and how is that benefiting you?
Cloud identity


    Jon Horace Ireneaus B.

This tool is very helpful for IT Security and Operations!

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Managing devices is a touch away and has ease of use!
What do you dislike about the product?
Just too many functions that I end up exploring the tool over and over again. But still, this is a good review but needs to have deeper knowledge in jumpcloud.
What problems is the product solving and how is that benefiting you?
Managing devices that we dont require remote solutions for giving administrative access to install

Saving passwords securely and easy to use on the end users


    Nidal S.

JumpCloud is Great

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
As a DevOps Engineer, it was really easy to integrate JumpCloud with AWS
What do you dislike about the product?
JumpCloud portal can be slow sometimes.
What problems is the product solving and how is that benefiting you?
EASY SSO integration with multiple parties (AWS, 1Password,....)


    Diego R.

Jumpcloud is super easy to use and super secure

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
I like how centralized and easy it is to use, it covers all of my IT needs and then some
What do you dislike about the product?
At the moment only more training if they have any
What problems is the product solving and how is that benefiting you?
Not sure at the moment


    Stephen C.

No issues, seamless transition, simple integration, no flaws

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
The UI is just clean and easy to use and navigate around
What do you dislike about the product?
Nothing so far, been using for a while and it just work for our use case
What problems is the product solving and how is that benefiting you?
Managing our devices in one place rather than a spreadsheet