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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,946 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consulting

JumpCloud is an excellent solution for Identity, Access and Device management.

  • November 08, 2024
  • Review verified by G2

What do you like best about the product?
The speed at which they update the solution
What do you dislike about the product?
They need to improve some tools like software management
What problems is the product solving and how is that benefiting you?
JumpCloud can simplify the IT admins task. And the solution brings the possibility to improve the security


    Rezza F.

experience after implement jumpcloud to our environment

  • November 08, 2024
  • Review verified by G2

What do you like best about the product?
using jumpcloud on our environment make asset team work essier, cause can manage many device with single application, can update security update and update version. setup service what we used so easy to and easy to manage service level based on group and integrated it.
What do you dislike about the product?
jumpcloud price for SSO relative pricy than okta
What problems is the product solving and how is that benefiting you?
using 1 account jumpcloud we can access many service what we have


    Irfan M.

Simplify account management and login protection

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Support multiple operating system and can be use on different environment easily without issues. Good option to choose type of security for access like SSO and 2FA to add more security layers to account protection.
What do you dislike about the product?
Not all system and and tools is suported for JumpCloud implementation.
What problems is the product solving and how is that benefiting you?
Multi-domain support that allows one credential for two different domain, authentication auditing for troubleshooting, and password policy enforcement to standerdize password and authentication.


    Khalid B.

Pretty Comprehensive but need few improvements for windows

  • November 07, 2024
  • Review verified by G2

What do you like best about the product?
-ease of use, setup, and comprehensive policies
What do you dislike about the product?
-Certain policy restrictions for windows are not working.
What problems is the product solving and how is that benefiting you?
-We use it to manage access to the internet and control and monitor devices remotely.


    Financial Services

Reliable SSO platform

  • November 07, 2024
  • Review verified by G2

What do you like best about the product?
The SSO integration for desktop/laptop *just works* which is no small feat, especially on MacBooks. I never have to fiddle with it or get bricked laptops, even with Secure Tokens and FileVault. Cloud LDAP also works well.
What do you dislike about the product?
If you're a M365/Windows company, you'll get less mileage out of it since you already have Entra ID which can do many of the same things.
What problems is the product solving and how is that benefiting you?
Single Sign-on to Saas platforms and local machines, integrated in one platform. It works well for what it does, although it doesn't quite have all the features of some of its competitors like Okta.


    Sebastian S.

Best decision !

  • November 07, 2024
  • Review verified by G2

What do you like best about the product?
We love all the features that this tool offers to us. Yes it comes with a price but thats how it is nowdays!
What do you dislike about the product?
Pricing, maybe to have some better discounts would be beneficial for everyone who uses this tool and does not want to get rid of it...
What problems is the product solving and how is that benefiting you?
Before we decided to use JumpCloud, we were using different tools in order to manage our overall needs to run the company. Now we have all the needed features in one tool. As i said the price for user and for the extra features are worth it


    Financial Services

MDM & Access Management

  • November 07, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud is a easy of use and friendly behaviour. Jumpcloud helped us to manage all operating system in one platform. We are now update the application through the software mangement and apply the all compliance related policies on the devices. Also we can mange the andorid & iOS device throught the JumpCloud. We can easily implement the jumpcloud agent on the devices.
What do you dislike about the product?
Some time JC Admin portal is not working properly.
What problems is the product solving and how is that benefiting you?
We can integrate JumpCloud with a variety of applications, allowing users to access all their resources easily without needing multiple passwords.


    Information Technology and Services

Manage everything from a single place

  • November 07, 2024
  • Review verified by G2

What do you like best about the product?
Manages Windows, Linux, Mac, iOS and Android devices.
What do you dislike about the product?
There is nothing really that come to my mind...
What problems is the product solving and how is that benefiting you?
I can manage Linux and Windows users in and off site.


    Telecommunications

Reliable MDM solution

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
The deciding factor for us to choose JumpCloud over the competitors was the fact that we needed support for multiple OSs—MacOS, Windows, and Linux. No other solution at that time provided such a possibility at such a reasonable price.

The setup was simple, and integration with our other systems was smooth.
Our employees install the JumpCloud agent from day 1.

The solution provides us with a 360-degree overview of our device fleet: from a user perspective, from the device perspective, general insights, and much more. You can assign pre-created or custom policies to devices or device groups.

We did not have many issues with them: we set it up once, and it's just working. We contacted support only one or two times for the last 4 years, and the response was quick and helpful.
What do you dislike about the product?
Not much to say here. JumpCloud provides a whole bunch of features we do not use, which is awesome. If you need them, there is a great possibility to have a full control of your devices and apps in one place.
What problems is the product solving and how is that benefiting you?
It is our MDM solution. We know that our devices are controlled and protected. This is especially important when working remotely.


    Stefanos M.

ALL in One place

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
That everything IT related is centralised in one solution
What do you dislike about the product?
Lack of features that can easily be implemented and make the admins workflow easier
What problems is the product solving and how is that benefiting you?
Jumpcloud does not solve a particular problem but it centralised 3-4 different tools in one successfully.