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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Richard A.

The core of my services

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
The Jumpcloud team is anticipating how their service is positioned in the market and building smart features to grow the service.
What do you dislike about the product?
The remote desktop access is a little slow right now, but it seems to be getting better over time.
What problems is the product solving and how is that benefiting you?
Because of the scope of what they offer, I can reduce the number of tools that I have to buy.


    E-Learning

Simple Device Management

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is a fairly straight forward tool. Most policy management is intuitive.
What do you dislike about the product?
The ability to 'easily' managed a large variety of Applications for MacOS is just not up to par with competitors.
What problems is the product solving and how is that benefiting you?
JumpCloud is giving me basic control over a fleet of Macbooks.


    Public Safety

Easy to use

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
I love how simple it can be to use. There are many different, more complex, capabilities available to use but doing the simple tasks couldn't be easier.
What do you dislike about the product?
It can feel overwhelming to have so many tools at your disposal and can become hard to navigate at times.
What problems is the product solving and how is that benefiting you?
Jumpcloud is allowing us to maintain our fleet in an orderly fashion while also proving us with the ability to connect our employees to our network via radius authentication. The ability to quickly assign or unassign users to devices has been a life saver on multiple occasions.


    Information Technology and Services

Multi OS MDM platform with most of available functionalities

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
User Friendly, works with the major OS systems, great support
What do you dislike about the product?
There's no dark theme in the system, all the rest looks fine
What problems is the product solving and how is that benefiting you?
Manage, onboard, manage updates and restrict apps on the company laptops,


    Financial Services

Decent alternative to entra/intune.

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Jump cloud is a great alternative if you are not a windows shop
What do you dislike about the product?
the down side is the policies. A lot of them do not have the consistency that you would expect from your windows MDM which can be incrediby frustrating, forcing you to curate your own commands.
What problems is the product solving and how is that benefiting you?
currently it seems they are more focused on creating features than they are fixing ones in production


    Cristian Enrique I.

It's a very powerfull tool

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Simplicity and eficiency, works very fast
What do you dislike about the product?
I don´t find any negative thing about yet
What problems is the product solving and how is that benefiting you?
Mobile device management, i can do everything remotely


    Sean R.

Cloud Directory Service and more!

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud is easy to set up, deploy, and maintain! As an MDM, it is a one stop shop for any devices you may have. It ties directly into most identity providers, meaning that you can consolidate accounts for your end users for ease of management. Their technical support team is very responsive, so if you have questions, you will get them answered.
What do you dislike about the product?
The tool tips in the UI aren't helpful for new users or non-technical users, so while it is easy to set up and maintain, users may be reliant on support to implement anything that is beyond the preconfigured policies, etc.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us manage all of our devices (both Mac and Windows) in a single system, which speeds up support outcomes for our staff as well as improves the speed by which we can onboard new employees and devices.


    Jawuan W.

Overall a great alternative to more expensive MDM solutions

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Ease of use and the ability to access from anywhere via the Cloud.
Ease of implementation of client machines.
Customer Support has been great for me for any issues I've had.
Easily integrated into the organizaition.
What do you dislike about the product?
Mobile app could offer more features.
A bit better patch management.
More detailed support of all GPO controls available in Windows 11 Pro/Enterprise
A proper desktop app of JumpCloud and not just a webapp/website.
What problems is the product solving and how is that benefiting you?
Mainly identity management and the ability to provision machines to the organization and manage those machines through JumpCloud.


    Marketing and Advertising

A game changer for my company

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Extremely granular view and control over all of our deployed devices. Easy to use and accessible while remaining feature-rich.
What do you dislike about the product?
The Admin portal needs dark mode! But this is of course a minor problem.
What problems is the product solving and how is that benefiting you?
Managing hundreds of company assets and all our users.


    Computer Games

JumpCloud makes securely managing user accounts and company systems over the cloud simple

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud's approach to being a cloud based directory platform is easy to understand for administrators and users alike.
What do you dislike about the product?
The remote connection tool included on the platform is a little unresponsive when comparing to other offerings on the market.
What problems is the product solving and how is that benefiting you?
It's solving the issue of device and user account management for our org.