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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jayraj V.

Ease to deploy,Safe and one solution for IDM and IAM

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy to connect, flawless integration. New approach with infinite opportunities
What do you dislike about the product?
Cost matters and cloud solution. Onprem should easy
What problems is the product solving and how is that benefiting you?
Not only replacement for Active directory but also one point solution for IDM IAM SSO MDM


    Vasyl P.

Creating centralized platform for managing devices, employees and softwares within a company.

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Easy way to install software, manage devices and users, install policies and using JC as SSO identity provider.
What do you dislike about the product?
Small list of policies, not clean status of softwares instalation.
What problems is the product solving and how is that benefiting you?
Reduce onboarding/offboarding time, switching pemployee between departments


    Ceetus L.

Best tool used for mdm and sso

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Excellent Live Support
Good Ui.
User friendly.
Easy to configure.
What do you dislike about the product?
Patch management needs to improve.
Rest everything looks good
What problems is the product solving and how is that benefiting you?
One tool for SSO, MDM, PAM and Patch Management.
Saving us cost and time for implementation for the IT admins.


    Computer Software

Best MDM in place for Mac

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
User Interface is good. The way layouts has been designed and simulaytions planned for Admins is simply the best. Admins can understand the tools within minutes of using it. Also, Jumplcoud's technical capabilities with Mac devices is at par
What do you dislike about the product?
Windows manintainance is painful and also the support for Intel chipset Macbook
What problems is the product solving and how is that benefiting you?
JumpCloud helps us maintain all the Mac devices andenfoce policy defined by the organization. With Jumpcloud, we have a strong control over the Endpoint devices


    Automotive

JumpCloud review

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
It is pretty easy to use, it is intuitive, it is very complete.
What do you dislike about the product?
More features and a bit of order in the interface are missing
What problems is the product solving and how is that benefiting you?
User management and control of all users


    Paul Z.

I am generally please, not sure about how deep JumpCloud can go

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
It is pretty cheap and helps me for compliance with ISO 27001. Installation was easy, customer service was very responsive.
What do you dislike about the product?
I don't know how I can create custom policies (documentation). Also, don't think JumpCloud policies work well through the warnings I receive. At some points I just cannot resolve the warnings but the results are too cryptic to add on them.
What problems is the product solving and how is that benefiting you?
Compliance with ISO 27001


    Nicolas B.

Amazin IdP

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
We have integrated all the company applications into Jumpcloud, is our source of truth for every applications and works smoothly. It's easy of use and we strongly use it in our daily.
It has an amazing support channel
What do you dislike about the product?
There are some integrations that are very difficult to integrate with JumpCloud as IdP
What problems is the product solving and how is that benefiting you?
It solved all the needs regarding MDM and end-user administration, also have been used to provide SSO access to almost all company solutions.


    Beau A.

Easy Device management for MacOS

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Provides easy onboarding and feature delivery for managing a fleet of Macs. The benefit for us was the ability to keep our existing device setups without formatting.

Customer support was really helpful with a great technical onboarding call.
What do you dislike about the product?
The small user plan is no longer available and the device management features are mixed between two plans.
What problems is the product solving and how is that benefiting you?
Providing a secure way to manage our fleet of Macs


    Insurance

Everything in one place

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Device management for all device types, password manager, SAML, LDAP all in one place. Elimating the need for muliple vendors, apps and logins.
What do you dislike about the product?
would love to have an "app store" for employees to self install approvedd software
What problems is the product solving and how is that benefiting you?
PAM, Device management, password policy, password manager, etc.


    Computer Software

Good economy option for MDM controls, some product design choices lack logic.

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is a decent choice if price point is a significant factor when choosing between available MDM tools.
What do you dislike about the product?
However, be aware that some features that would significantly increase the utility/user experience are only available with more premium plans. There is a lack of intuitiveness/logic to certain design/functional aspects (for example: naming of data points/fields was poorly thought out--there are separate fields named "username" and "user name" and "local user name")--which makes using JumpCloud a frustrating experience at times.
What problems is the product solving and how is that benefiting you?
I hope that JumpCloud is making changes to their product that make it more intuitive and logical.