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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,959 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ashley R.

JumpCloud experience

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Easy integration, and account management will help when needed.
What do you dislike about the product?
Password reset issues for Macs. Radius unreliable.
What problems is the product solving and how is that benefiting you?
Cloud based so we no longer have to rely on prem failures.


    John B.

Works fine except for directory password syncing always seems to be broken in one way or another

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
One pane of glass is really nice, nothing much else to say
What do you dislike about the product?
Downside is that our main use for jumpcloud is for directory sync, that works very well..when it works. This needs to be babysat every couple of months since sync would often just stop happening.
What problems is the product solving and how is that benefiting you?
Right now none, we've wound it down almost entirely


    Financial Services

Nice to manage devices all over your company

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Integration with Okta. It's very easy to get it up and running
What do you dislike about the product?
Nothing, the tool and its customer support is nice.
What problems is the product solving and how is that benefiting you?
To manage remote devices in remote teams


    Computer & Network Security

Feature packed cloud directory service!

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
While most of our customers are moving their entire infrastructure to the cloud, managing their local assets have been a hurdle. The entirely cloud based directory services (along with many other important features) have been a game changer for us. The agent is easy to deploy and integrates easily with SSO platforms.
What do you dislike about the product?
All these features come with a cost. And, justifying those costs to certain customers has been a challenge. On occassion, we've run into some JumpCloud agents that aren't operating correctly and erroroneously taking up massive system resources, causing stress in our customer's operations. This has been quite rare, though.
What problems is the product solving and how is that benefiting you?
Jumpcloud has recently revamped their MSP offering to pull out components that will make the service cheaper, at different tiers.


    Cassio F.

really awesome!

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
MDM features and ready to go as standard build for MacOS and iOS
What do you dislike about the product?
Agent troubleshooting and custom pkg deployments is pretty hard
What problems is the product solving and how is that benefiting you?
MacOS short time deployment


    Israel S.

The Information Technology that fits the future!

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud has allowed our company to become complient and easy to manage. We have moved from an on-premisis work place, to a complete remote company. I have been a long time customer and every issue I have had has been resolved or anything I thought that was missing was added. The features are amazing , It allows ease of integration of whatever your system aned network.
What do you dislike about the product?
There is anyting I don't like about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud takes care fo everything from onboardinng and inventory. Access permissions to programs as well as securtiy.


    Roman M.

Great tool for Windows and Macs

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is a great MDM tool. The most beneficial feature for us is that it covers both Windows and Macs. The implementation part was easy and went smoothly.
What do you dislike about the product?
It's hard to tell. The tool has been working great for us.
What problems is the product solving and how is that benefiting you?
We needed to enforce our corporate security policies on our corporate computers. JumpCloud MDM helped us do it.


    Computer Software

Consistent and powerful tool for Soc-2 and MDM related support. Great all-in-one

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Being able to track and manage users and devices in the same page with just a couple clicks is huge!
What do you dislike about the product?
I have had no difficulties with Jumpcloud so far and their support team is top tier when misunderstandings arise!
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us, a small company to affordably use tools that otherwise wouldn't be available in other management software.


    Alex R.

centralized and intuitive management

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud is an excellent tool for several reasons, as it is an identity and access management platform, it makes centrally managing user authentication and authorization across different systems and applications much easier. It supports different types of platforms and operating systems such as Windows, MacOS and Linux, which facilitates use in mixed environments, also always combining the issue of security and compliance, with multi-factor authentication and group-based security policies. Its scalability is incredible and can adapt as the company grows.
What do you dislike about the product?
Although JumpCloud offers a range of useful features, like any tool, it may have some limitations, such as dependency on connectivity and reporting.
What problems is the product solving and how is that benefiting you?
Jumpcloud has greatly benefited us with unified identity management and easy application with different operating systems used, in addition to helping us apply security policies in an easy and intuitive way.


    Eashan G.

Best app to manage the company employee's devices and tools

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
I like about this app is that it is very easy to set up and its create automatically new profile on the employee's laptop and makes it easy to erase the data and when employees leave the company, also it helps in the security of the company data and tools by monitoring the new installed app on the computer system,
it also supports multiple OS like windows, Mac And Linux, which his very useful.
What do you dislike about the product?
Nothing all features are good, till now no issue
What problems is the product solving and how is that benefiting you?
This tool helps our company to handle all the company's multiple devices and their installed app and data, also this provides security for the device from unauthorized access of data.