JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
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Overall great product which gives solution to many issues which until today were unsolved
What do you like best about the product?
The All-In-Oneness of the solution and the fact that it's on the cloud.
I couldn't find an MDM to support Linux, Windows, and Mac, and IAM in the same product.
I couldn't find an MDM to support Linux, Windows, and Mac, and IAM in the same product.
What do you dislike about the product?
That not everything is working properly yet.
Also, there are not enough pre-configured policies for the MDM
Also, there are not enough pre-configured policies for the MDM
What problems is the product solving and how is that benefiting you?
Having one working MDM for all OSs, as well as having the option for IAM in the same product.
We manage all employees workstations from one place
We manage all employees workstations from one place
Recommendations to others considering the product:
For compliance and security purposes it should be the right tool for you
power jumpcloud admin
What do you like best about the product?
Rather than using a cumbersome system like AD, jumpcloud is a very good system. I have been using it continuously for 3 years.
It is a very low cost system and it is very nice to group users quickly. Policies sent to computers work very quickly. Encrypting disks is invaluable. With mfa it has further improved users' security. It is very functional to group users and devices. Also, it makes things easier to pull or send users information through G suite. It opens up users directly to use Microsoft office programs, which has become more functional. With LDAP, you can use it on all platforms. In addition, with SSO, we can define hundreds of applications and manage users more securely. With RADIUS, we can safely control your office and warehouses without giving wifi password.
In general, I have been managing all my systems and users without using active directory for many years. Good thing you have jumpcloud
It is a very low cost system and it is very nice to group users quickly. Policies sent to computers work very quickly. Encrypting disks is invaluable. With mfa it has further improved users' security. It is very functional to group users and devices. Also, it makes things easier to pull or send users information through G suite. It opens up users directly to use Microsoft office programs, which has become more functional. With LDAP, you can use it on all platforms. In addition, with SSO, we can define hundreds of applications and manage users more securely. With RADIUS, we can safely control your office and warehouses without giving wifi password.
In general, I have been managing all my systems and users without using active directory for many years. Good thing you have jumpcloud
What do you dislike about the product?
It could be better if the app is a mobile app.
It would be better to upload users' pictures or take them via G suite.
There should be sms sending to users over the phone
users must be able to access their computers remotely
users should support computers by sending messages directly
It must allow users to open support tickets.
needs to be integrated into other human resource applications
All the features of computers need to be further developed in linux and the number of policies needs to be increased
It would be better to upload users' pictures or take them via G suite.
There should be sms sending to users over the phone
users must be able to access their computers remotely
users should support computers by sending messages directly
It must allow users to open support tickets.
needs to be integrated into other human resource applications
All the features of computers need to be further developed in linux and the number of policies needs to be increased
What problems is the product solving and how is that benefiting you?
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-support
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Recommendations to others considering the product:
finds it very useful and its capabilities are amazing it is great to quickly intervene users and manage devices completely fast
If you only picked one cloud based service... make it JumpCloud
What do you like best about the product?
The team at JumpCloud are always pushing their platform to be better. The number of features that are constantly added is amazing.
The easy to use console is brilliant, whether you're a seasoned IT admin or a Junior Desktop engineer.
The team genuinely care about the community they've built up and always listen to feedback. The support team are second to none, often going above and beyond to help their users.
The easy to use console is brilliant, whether you're a seasoned IT admin or a Junior Desktop engineer.
The team genuinely care about the community they've built up and always listen to feedback. The support team are second to none, often going above and beyond to help their users.
What do you dislike about the product?
Nested groups is the only feature missing, groups within groups!
What problems is the product solving and how is that benefiting you?
We see many fewer tickets, because there is now only one authentication method for the user to deal with and understand. As long as they’re authenticated then they’re in which means the amount of times they have to log in is greatly reduced as well. One of the reasons we like having JumpCloud in place, is that those clients have a reduced impact on our Service Desk
Recommendations to others considering the product:
Reach out to the team, let them know what you're looking for - talk about your plans for growth and ask about theirs. JumpCloud are honest and open. Join the community online.
Super simple and easy to use - but powerful with it.
What do you like best about the product?
I love the ease of use, it is very easy to get up and running. The documentation is superb, and the support has been excellent. I've tried several of their competitors, and this one is by far the best one out there.
What do you dislike about the product?
It's very difficult to fault the product. If I had one gripe, it would be to do with the remote commands interface. It is quite difficult to use and provision software through. The examples provided are in PowerShell, which is pretty esoteric.
What problems is the product solving and how is that benefiting you?
We're a small agency, and on/offboarding of staff was time consuming. It would take a few days every time - with JumpCloud we've reduced this down to minutes, freeing up our time to focus on more valuable things. We've also managed to achieve CyberEssentials Plus by being able to apply org wide policies on machines.
Recommendations to others considering the product:
Go for it!
Excellent Active Directory, it just works!
What do you like best about the product?
We have tried many Active Directories, including Azure and Synology but none of them really worked at all. So many problems and such bad customer service.
Jumpcloud just works, it does what it's meant to do and we can mange assets from one console, better still, it's all in the cloud!
Jumpcloud just works, it does what it's meant to do and we can mange assets from one console, better still, it's all in the cloud!
What do you dislike about the product?
Lack of detail on system assets, no MAC addresses etc.
What problems is the product solving and how is that benefiting you?
Centralised management of assets, managed logins and Local policy updates
Powerful but easy to use!
What do you like best about the product?
Fast configuration of users, applications and even directories.
What do you dislike about the product?
UI could allow for more filtering in the admin panel and design customization in the user portal.
What problems is the product solving and how is that benefiting you?
Centralized access and directory management, for quick onboarding, offboarding and changing of access.
Recommendations to others considering the product:
Talm to your success manager and be vocal about your plans, JumpCloud is great at adjusting their plans to suit your plans.
Most flexible central directory solution for enterogenous IT infrastructure
What do you like best about the product?
Multiplatform support, from Linux to MacOS.
Complete visibility of authentication on all layers con company infrastructure, from WiFi to WebApps.
Complete visibility of authentication on all layers con company infrastructure, from WiFi to WebApps.
What do you dislike about the product?
The 2 UI for administrators and users. If you are Admin and User this double login and double personality makes you bored every time you havo to switch from 2 profile. Why not have an internal "Change to admin" step into UI/UX
What problems is the product solving and how is that benefiting you?
Centralized control of system and applications access
Recommendations to others considering the product:
Apply it to all aspect of the company to get the best results
Good Directory as a Service
What do you like best about the product?
ease of implementation and configuration. Good UI.
What do you dislike about the product?
difficult to debug in case of issues. Often false alarms.
What problems is the product solving and how is that benefiting you?
Access to cloud instances. Priviliged Access Management on Cloud instances.
Its very nice east to wrk.more compact
What do you like best about the product?
To maintain the ad.less bug .easy environment
What do you dislike about the product?
Need to have more call centers in india or training in you tube videos
What problems is the product solving and how is that benefiting you?
Creating user .policy's combined 3 type flavours
Recommendations to others considering the product:
good
We are using jumpcloud since 4 years and its very good and easy to start adopting in any environment
What do you like best about the product?
LDAP integration in almost all tools and APIs
What do you dislike about the product?
jumpcloud should revisit expiring tags in place of groups. Tags concept was very good earlier. Jumpcloud should support latest AMI of AWS EC2 instead of waiting
What problems is the product solving and how is that benefiting you?
LDAP authentication and running commands across all EC2 servers
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