JumpCloud
JumpCloud, Inc.External reviews
3,712 reviews
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Simple, yet powerful
What do you like best about the product?
Easy to use interface. The provisioning and refresh are quick and responsive. While we have only scratched the surface, the number of integrations is incredibly vast, and Jumpcloud will likely be able to talk with any application of your choosing. The help articles are in-depth and provide walkthroughs of many scenarios you may come across. Most, if not all, of the initial setup and ongoing use of the service, can be quickly completed without external support.
What do you dislike about the product?
The pricing by feature isn't ideal as it makes it somewhat more confusing to "sell" to management since further expansion into other software apps may not be covered by the current license and attract increased costs. The requirement to re-sync the integration with Microsoft 365 every 90 days is somewhat annoying, but I appreciate that this may be a limitation on Microsoft's part, rather than Jumpcloud itself.
It would be nice to have a more detailed Windows 10 integration to push out group policies if you moved away from a Windows domain controller.
It would be nice to have a more detailed Windows 10 integration to push out group policies if you moved away from a Windows domain controller.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to sync our Azure Active Directory credentials with our on-premise Synology NAS's giving us a central point of control for all user credentials. Jumpcloud has reduced staff password reset requests and saved login times. Management of user accounts from on-premise devices can be somewhat difficult without a solution such as Jumpcloud.
We also use Jumpcloud to sync between Microsoft 365 and Google Suite, which reduces employee password reset requests.
We also use Jumpcloud to sync between Microsoft 365 and Google Suite, which reduces employee password reset requests.
Recommendations to others considering the product:
Use the free (up to 10 user) license, and test with a small subset of users on your chosen applications/stacks.
One stop shop
What do you like best about the product?
Ease of deployment for auth solutions SaaS model. No operations burden very easy to setup and integrate free ware for the sandbox testing. SaaS model for Cloud Directory so no on prem DC or compute required.
It connects to my azure active directory on on prem version so its offers flexibility. Most importantly to easy to deploy cloud desktops in your own region so that users has better access and best experience with out any jitter and latency issues.
I am using for managing my lab env, however it has options for smallest of the smalles teams to large enterprises so scale is not an issue and since everything is in the cloud it needs ZERO on prem infrastructure and also it saves opex cost as there is no need of special skilled administrators. A part from the webportal for the management there is a Client available so that day to day operations can be performed easily and the client is available for any Desktop OS.
For Security measures it also offers 2 Factor authentication for users.
It connects to my azure active directory on on prem version so its offers flexibility. Most importantly to easy to deploy cloud desktops in your own region so that users has better access and best experience with out any jitter and latency issues.
I am using for managing my lab env, however it has options for smallest of the smalles teams to large enterprises so scale is not an issue and since everything is in the cloud it needs ZERO on prem infrastructure and also it saves opex cost as there is no need of special skilled administrators. A part from the webportal for the management there is a Client available so that day to day operations can be performed easily and the client is available for any Desktop OS.
For Security measures it also offers 2 Factor authentication for users.
What do you dislike about the product?
There are very few blogs or articles available in case if help needed.
it is not possible to manage GSuite groups with Jumpcloud
it is not possible to manage GSuite groups with Jumpcloud
What problems is the product solving and how is that benefiting you?
Faster time to market because it’s quite easy to integrate, the migration from on MS AD was not difficult. We also have the sandbox environment setup for the 10 users/devices for quick testing.
Jumpcloud worked like a charm!
What do you like best about the product?
Ease of use. Very intuitive interface that allowed us to test all functionality without having to contact support
What do you dislike about the product?
ALA carte pricing makes this a solution for multiple use cases without being saddled with features you will not use
What problems is the product solving and how is that benefiting you?
We were evaluating for WEB SSO features
Streamlined SSO experience!
What do you like best about the product?
The fact that the setup is intuitive and simple
What do you dislike about the product?
Lack of expert mode
it would be cool within the created apps to be allowed to edit them
it would be cool within the created apps to be allowed to edit them
What problems is the product solving and how is that benefiting you?
Easy access to users and simplify authentication
Recommendations to others considering the product:
Try it and you will love it!
Amazingly versatile and intuitive suite of services!
What do you like best about the product?
JumpCloud offers a very comprehensive suite of services, incredibly complete documentation, all with an intuitive and easy to learn interface. All of that, combined with a free-to-try license model and you should be asking yourself why NOT JumpCloud?
What do you dislike about the product?
I have yet to encounter a feature that I could go so far as to say that I dislike. Everything I've tried has been comparable or better to features I've found in high-priced alternatives.
What problems is the product solving and how is that benefiting you?
I needed a quick and flexible solution that supported SSO with extended attributes to complete a challenging development project. There were a few options available but none of them had the same depth, character and functionality that JumpCloud offered, especially not free to try!
Perfect solution for Cloud Based Active Directory and monitoring end user systems
What do you like best about the product?
It was very easy to setup and we were up and running in very quick time. We could configure org wide policies for password management or end user configurations on laptops to implement Logon banners, control behavior of USB storage devices on selective devices. Can also use to monitor what is installed on end user systems.
What do you dislike about the product?
Very minor things - When importing new users from GSuite, we need to remember to send them an activation email explicitly. Also sometimes on creating new users we forget to add them to the right groups and devices to the right groups. Maybe there can be some prompts reminders for this.
What problems is the product solving and how is that benefiting you?
Implementing a cloud based Active Directory service on corporate laptops. Due to COVID everyone has been working from home. So we were looking for an effective cloud based Active Directory service and JumpCloud could easily solve all that with everyone being remote.
Good for heterogeneous it infra
What do you like best about the product?
The interface is easy to use. Can support multiple operating system, we have a mix of windows, linux and mac and this seems to ingrate them quite well.
What do you dislike about the product?
Would like more way to display the information gathered by the jump cloud agent.
Directory insight do not provide lots of information.
I would like to see some kind of aggregation of the data.
Directory insight do not provide lots of information.
I would like to see some kind of aggregation of the data.
What problems is the product solving and how is that benefiting you?
We can centralise all authentication and users management in one system instead of managing 2-3 different system.
Best Directory as a service application
What do you like best about the product?
The way it can integrate different softwares at one place and the way user can sign into all the integrated application from single place and also its core ability to save passwords
What do you dislike about the product?
Nothing to share at the moment, because we did not observe any issues using it so far
What problems is the product solving and how is that benefiting you?
- Saving password
- Multifactor authentication
- We now access things from single place
- Multifactor authentication
- We now access things from single place
Recommendations to others considering the product:
If you want to make things hassle-free for your employees, then please do consider it. It's not going to upset you!
Great centralized management for SMBs
What do you like best about the product?
Great way of integrating and securely managing BYOD for SMBs. Easy implementation.
What do you dislike about the product?
The audit log insights tool only captures user authentication logs but does not have DLP capability down to the file level for digital forensics analysis if in fact there was an attack. User authentication logs capture is decent, but lacks in its ability to capture event logs, application and other security logs. In addition, jumpCloud does not yet have the ability to integrate with mobile devices or other printers and internal routers as well as systems that may be also running on the network. It seems to only integrate with Linux, Mac and windows operating systems. I would say it is a 75 to 80% solution for centralized management but still has room for improvement. Overall though a good product at a decent rate.
What problems is the product solving and how is that benefiting you?
Centralized management of BYOD and meeting ISO/IEC and other compliance objectives
Jumpcloud Review
What do you like best about the product?
The easy to use interface is what we like the best.
What do you dislike about the product?
The billing is not easy to get to in the UI.
What problems is the product solving and how is that benefiting you?
We are solving remote worker machine authentication and password management. The Benefits of this system keep us PCI compliant as well as having a place where we can add and remove users from systems easily.
Recommendations to others considering the product:
Ensure you read the information about their price tiers. It can be a little confusing, about what is included in the lower end tiers.
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