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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,712 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Matthew S.

Great Cloud Directory

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
It integrates the cloud with my mobile users
What do you dislike about the product?
I pretty much like everything about it that it offers
What problems is the product solving and how is that benefiting you?
Cheaper cost from using A cloud server. Very user friendly


    Martin K.

Best thing since the invention of whipped cream

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
To be able to manage multiple users on multiple platforms in multiple locations with different user bases.
What do you dislike about the product?
That i can't wait for more features. There is a lot in the pipeline and i can't wait for it.
What problems is the product solving and how is that benefiting you?
To be able to manage large usergroups from any place. I realised that this is truly management freedom.


    Ramez D.

Started testing it a week ago - looks good so far

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
All features are available for the trial "For only 10 users and 10 devices"
User friendly
Doesn't require an expert to be able to use it.
Pre-defined template policies.
Support Windows, Linux, and Mac.
Reasonable pricing.
What do you dislike about the product?
Well, I hope there were more tutorials.
Also, the chat support isn't that responsive.
Didn't test everything yet but I compared it to for example Mircosoft solutions, Jumbcloud missing features. Not the main ones I guess. So this shouldn't be an issue for many people.
What problems is the product solving and how is that benefiting you?
Basically, I need a domain controller for remote users. Everyone is working from home now. So, looking for a solution within the budget.


    Dallas J.

Great Scalability!

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
This was so easy to setup and deploy. It made access controls accessible to our small business and allows for easy user management. It is easy to scale, we started with just a subset of our users and then brought everyone on board.
What do you dislike about the product?
There is not much to dislike. Occasionally a user login takes slightly longer than a local directory but that is a negligible different.
What problems is the product solving and how is that benefiting you?
Security and ease of use were always problems for use. This is allowing us to have anyone manage their account and any manager set up new account for staff.
Recommendations to others considering the product:
If you are looking for a simple to deploy solution that is flexible and scalable this is your answer.


    Medical Devices

How Directory Services would be in a Cloud Native world

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The simplicity and execution of JumpCloud drastically reduces the complexity that would otherwise involve "specialists"
What do you dislike about the product?
Nothing. The product seems to have captured the requirements and needs of most organisations on a new directory services journey
What problems is the product solving and how is that benefiting you?
Simplifying and standardising small directory service deployments.


    Christopher R.

Simple authentication without the overhead

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
I've used the solution for several years now and have been very happy with the ability to eliminate the need and the cost of AD architecture for small business.
What do you dislike about the product?
I wish that SSO integration was a bit more intuitive, the capability is there but I've not had the time to dig in to integrate yet.
What problems is the product solving and how is that benefiting you?
Device authentication has become a simple, always-functioning process. Password resets can be handled remotely even when there is not traditional management architecture!


    James B.

Simple directory management

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
*The interface is simple and easy to manage.
*Users can be imported from Azure AD/365, super useful.
*Able to manage users and devices simply and easily.
*Minimal time and effort requirement to set up - low learning curve.
*consolidated device management across Mac, Windows and Linux
What do you dislike about the product?
Documentation is overly complex and inaccessible/hard to read from a UI perspective.
What problems is the product solving and how is that benefiting you?
Mandating security policy across our multi-OS estate and ensuring good governance and management of hardware/devices
Recommendations to others considering the product:
Watch the instructional videos on YouTube and be prepared to support users with device setup during rollout.


    Computer & Network Security

SSO & MDM for mixed environment. Go Jumpcloud!

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
We needed a platform for SSO , MDM and IAM. Jumpcloud fits the bill perfectly. We are using it in an organization that has a mixed-use of Apple and Windows. We can create a user in jumpcloud and have it populated everywhere. users can log in to their device using google credentials. Love that we can push the apps and other minor configuration from a single platform. No log in to each individual machine to set it up. We are slowly getting rid of On premise AD for the same task and briding the gap with JumpCloud.
What do you dislike about the product?
Pricing can be a bit better overall. Not a big deal to be honest. Saves us a lot of time and energy.
What problems is the product solving and how is that benefiting you?
SSO, MDM and IAM.


    Computer & Network Security

Best alll-in-one platform

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
How easy it is to start working with it. All in one suite for all endpoint platforms
What do you dislike about the product?
Couldn't find amy. But I am 30 days old iser
What problems is the product solving and how is that benefiting you?
Endpoints for all platforms
MFA
SAML


    Financial Services

JumpCloud, a solution for annoying problems.

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The fact that JumpCloud is a one stop shop for directory services, MFA, and basic device management.

This combination is very helpful, you're not left to piece together a solution for user creation, user passwords, and another solution for MFA. And you can combine this with insight into the state of your systems.

This is a very powerful combination.
What do you dislike about the product?
The management of Windows devices requires a fair bit of in depth knowledge of Windows Administration. This isn't really a bad thing, but it is definitely a point where, being a Linux shop, we lack internal knowledge.

There had been some hope that we would be able to do without acquiring that knowledge, however JumpCloud doesn't help as much there as we might desire.
What problems is the product solving and how is that benefiting you?
Using JumpCloud allowed us to get off the ground as a startup both faster than we could have otherwise, and with a great deal more general security.

And it has scaled very well as the number of users and systems that we need to manage has grown.

All without needing us to have in depth knowledge of something like FreeIPA. This is a huge benefit for us, as a startup.