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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,958 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

Still getting a feel but so far so good.

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Good dashboard for systems.
One-touch deployment.
Remote support.
What do you dislike about the product?
Not compatible with Chromebooks.
Still a fairly new user so need more time to get to know the MDM.
What problems is the product solving and how is that benefiting you?
Mobile device management. Allows us to deploy new devices with systems already intact. Keeps up with our required security protocol.


    Education Management

SSO Power House

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
SSO capabilities and directory services help manage our devices and permissions smoothly. Works great with a BYOD and serverless environment.
What do you dislike about the product?
There really isn't anything that I personally dislike. They're constantly updating the software and are always open to improvement changes based on our business needs.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping our team stay connected and accessing software services efficiently.


    John B.

JC Overview

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Ease of integration with other tools we use
What do you dislike about the product?
Slight speed issue with integratioin to Solar Winds Samange. Takes a day to be updated when things are added in JC.
What problems is the product solving and how is that benefiting you?
The best use we have for it is updates being mandatory so systems stay up to date and knowing if an employee leaves us or is let go that we can lock down their system even if they are remote.


    Cosmetics

My good experience with Jumpcloud

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Good user friendliness and excellent user experience
What do you dislike about the product?
I would say MAC operating system management
What problems is the product solving and how is that benefiting you?
User management, device management


    Consulting

JumpCloud Provides Simplicity in a Complicated World

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud just works. All our SASS applications connect easily and we have on central place to control our users and devices. It provides assurance that our data is secure and our users are protected.
What do you dislike about the product?
If there is one thing I would change is the limitations of the MDM functions. However, JumpCloud continues to add additional functionality on an almost daily basis.
What problems is the product solving and how is that benefiting you?
Before JumpCloud our service desk team was forced to provision and support many disparate systems each with their own limitations. With JumpCloud we have not only improved efficiency of user provisioning and management but we have also reduced cost and improved service delivery time.


    Nahuel R.

Finally a solid MDM for Ubuntu!

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
After some research we could build a solid MDM to administrate the Linux devices we have in our fleet. This was a huge step to not only check for i.e. disk encryption and passcode length and settings but we can even remotely wipe the devices in the case of an incident.
Deployment was easy and with just a terminal command we can enroll the devices, JumpCloud team assisted us during the process until everything worked as expected.

There are tons of features in JumpCloud we haven't explored yet!
What do you dislike about the product?
On our usecase, I'd say that sometimes the command output/return is a bit opaque. We don't have, in some cases, enough evidence for the delivered commands.
What problems is the product solving and how is that benefiting you?
Administrating Linux devices.


    Insurance

Reliable and Flexible

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Simple user groups management and mfa authentication for admins
What do you dislike about the product?
scope for improvment in user roles. manager role name is confusing
What problems is the product solving and how is that benefiting you?
Access Management


    Halion A.

decent all-in-one solution, but very jack of all and master of none

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
allows you to manage all your devices (windows, mac, android) in one place
What do you dislike about the product?
all systems are very basic and limited, compared to products specifically targeting mac vs windows
What problems is the product solving and how is that benefiting you?
allows you to have all your apple and windows devices in one place instead of multiple systems


    Information Technology and Services

Jumpcloud Feature Review

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
I particularly appreciate JumpCloud’s centralized directory management, which simplifies user and device provisioning across various platforms. Additionally, its seamless integration with a wide range of applications and services enhances security and efficiency in managing IT environments.
What do you dislike about the product?
One downside of JumpCloud is its complex pricing structure, which can be challenging to navigate for smaller organizations or those with fluctuating needs. Additionally, some users find the interface and setup process to be less intuitive compared to other directory services.
What problems is the product solving and how is that benefiting you?
It helps us manage both Windows and MacBooks on a single platform, and its directory sync feature ensures secure user logins.


    Information Technology and Services

Time server

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Jumpcloud is a timer saver tool that allows to manage access to enterprise apps in a secure way
What do you dislike about the product?
security enforcement require login very often, I wish there's a better solution to login
What problems is the product solving and how is that benefiting you?
Centralized user management
secure access control
scalability
sso app integration