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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,958 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    divya m.

JumpCloud Password Management Expert

  • August 17, 2024
  • Review provided by G2

What do you like best about the product?
Application integration, user management, and policy enforcement
What do you dislike about the product?
While JumpCloud integrates with numerous third-party applications, some users have observed that certain integrations could be more robust or simpler to configure. This can be frustrating when a particular integration doesn't function as smoothly as anticipated.
What problems is the product solving and how is that benefiting you?
Centralized Management , Enhanced Security ,Scalability


    Nishi R.

Password Management and User intraction

  • August 17, 2024
  • Review provided by G2

What do you like best about the product?
password and account management, app integration
What do you dislike about the product?
User interaction and security can be better
What problems is the product solving and how is that benefiting you?
Security and fire


    Nishi R.

Champion of JumpCloud Password Management

  • August 17, 2024
  • Review provided by G2

What do you like best about the product?
Application integration, user administration, and policy oversight
What do you dislike about the product?
User interface need to improve and more intractive
What problems is the product solving and how is that benefiting you?
3rd part integration and security tools support


    vinay k.

JumpCloud Password Management Expert

  • August 17, 2024
  • Review provided by G2

What do you like best about the product?
Application integration, user administration, and policy management
What do you dislike about the product?
User interface can be improve and it should be more user friendly and intreactive.
What problems is the product solving and how is that benefiting you?
we used for 3rd party integration in Home Automation and Security support tools.


    DileepKumar M.

Jump cloud makes life easy

  • August 17, 2024
  • Review verified by G2

What do you like best about the product?
i loved the feature of single password to all application and daskboard of jumpcloud login page where i can see all application in single sheet. easy to access
What do you dislike about the product?
if my cellphone is turn off i cant login to jumpcloud which i didt like it.
What problems is the product solving and how is that benefiting you?
easy to remember password for all application which i user in day to day life.


    Ramesh Y.

Decent tool hand very helpful support team

  • August 17, 2024
  • Review provided by G2

What do you like best about the product?
This tool has a lot of features. Best user management and device management tool. Works as expected. Supportive team.
What do you dislike about the product?
Easy to use tool for non technical person. No dislike now. Supportive team work
What problems is the product solving and how is that benefiting you?
Jumpcloud solved managing identities and devices. It allows to manage windows apple Linux and Android. Best features tool.


    Automotive

It works but missing a lot of important features

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
It can manage 3 types of OS linux, macOS, and Windows.
What do you dislike about the product?
Does not automatically update the hostname when device name changed.
What problems is the product solving and how is that benefiting you?
Currently, it's helping us with MDM of three different types of OS. The most useful feature is the macOS mdm for device enrollment for our environment.


    Computer Software

Why use Jumf and Intune when you can manage similar (most) options from one dashboard

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Integration is fast
New features are release all the time
Customer Support SLA ticket is high
Consolidated our password solution in JumpCloud, another feature embeded allowing less dashboards to manage
What do you dislike about the product?
Not mature in all phases, implementation of policies is a bit complicated
What problems is the product solving and how is that benefiting you?
Password manager was managed with a 3rd party tool, we've moved it to be managed via JC. Allowing less overhead of dashboards.
SSO to many off the shelf apps


    deepak s.

Team Leader IT

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Easy to install, Emlimation also very easy and quick. We get the customer support at every time. We use the JC login daily for login and reporting. Integration of JC with another aplication very supporting and easy.
What do you dislike about the product?
If we get the DB access of the assets we will create the reports as per management requirement. Some modification in assets module very good for day reports and assets management.
What problems is the product solving and how is that benefiting you?
We will able to share the assets and login user details as per management and opetation requirement also we able to resolve the users issue of application installation and user login password related issue. We able to manage as per users.


    Charles S.

It's great until it isn't.

  • August 16, 2024
  • Review verified by G2

What do you like best about the product?
Support is generally helpful. Product is easy to grasp. Roll out is fairly seamless/low friction. Controls are thoughtful and well explained.
What do you dislike about the product?
I can only speak to a macOS centric environment here, but when things go wrong with JumpCloud they go really wrong. And often when they go wrong you'll find yourself or someone else heading to the Apple Store to go through the rigamarole to unlock a device because JumpCloud can't connect/doesn't work/caused some system problem. (Also, JC support will tell you themselves you need to go to the Apple Store.)

Effectively, I think this is a great tool for a small to medium sized business - at most, but once we hit more users we'll be looking to shed this tool.
What problems is the product solving and how is that benefiting you?
Provides an MDM and support solution. It's a benefit because it allows us to do this fairly quickly and keeps us in compliance.