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The solution makes sense for mixed environments with PCs and MACs
What do you like best about the product?
Learning curve for our support staff. Easy to adopt and maintain. Also minimal disruption for users. The main problem was having an easy solution to secure and centralise the authentication of our Macs. Implementing 2fa is also a great help.
What do you dislike about the product?
Billing in currencies other than USD would be really helpful in reselling the product. We resell in AUD and the fluctuation in the dollar can hurt us at times.
What problems is the product solving and how is that benefiting you?
Ability to maintain 1 directory between all devices. MAC and PC. Secure access to devices which hasn't been possible to centralise in the past.
Easy to adopt and maintain. Also minimal disruption for users. The main problem was having an easy solution to secure and centralise the authentication of our Macs. Implementing 2fa is also a great help.
Easy to adopt and maintain. Also minimal disruption for users. The main problem was having an easy solution to secure and centralise the authentication of our Macs. Implementing 2fa is also a great help.
Recommendations to others considering the product:
Learning curve for our support staff. Easy to adopt and maintain. Also minimal disruption for users.
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Excellent manage solution and ease of Use.
What do you like best about the product?
I like know simple is to connect the computer in the Jumpcloud system, excellent integration with SSO Google and Active Directory the first Directory-as-as-Service, Adding application made it simpler for the IT department to be able to help the users when they need it remotely adding splashtop have been an excellent help . Also the addition of MDM solution made it more simple to manage mac laptops to our environment. Their technical support is excellent very quick not much of a waiting time . They are customer oriented and they are ready to help. I have the option to add users manually or adding them thru the google console or active directory. Excellent policy management made it simpler to manage what you want the users be able to do in the computer. You can also add groups and add the users as well. In the command you are able to set a background so the users wont chnage it,
What do you dislike about the product?
They can improved installing application such as Office among other application. Other than that is a winner.
What problems is the product solving and how is that benefiting you?
When users are in their house , I wasn't able to manage their laptops, now is very simple. Best thing integrating the remote assistance of splashtop with jumcloud. Allowing me help the users durring work at home.
Recommendations to others considering the product:
If you are looking for a Directory-as-as-Service Jumpcloud is excellent I encourage any IT department to try it. You have a lot of options to set it up how you want it. They customer service is excellent response time is fast compare to other companies.
Great DAAS
What do you like best about the product?
Very easy to use and integrate with the Mac OS X environment. Makes life so much easier. Great platform to use assuming your organization has a budget for it
What do you dislike about the product?
A little pricy for a large organization but sort depends on budget I suppose
What problems is the product solving and how is that benefiting you?
Solving directory and authentication / identity management
Strong, Stable Platform
What do you like best about the product?
How simple the UI is. Everything is laid out nicely and easy to find.
What do you dislike about the product?
The only thing I could recommend is making the admin console a little more mobile-device friendly so when you’re on the go and need to do an unlock for a user, it is efficient.
What problems is the product solving and how is that benefiting you?
We were able to get rid of our onsite Active Directory and saved us the headache during hurricane season.
Recommendations to others considering the product:
Test it on a sample computer and you make sure to follow instructions
JumpCloud is easy to use and works perfectly. It is "the right tool for the job".
What do you like best about the product?
I like that I was able to eliminate our AD server. Technical support is outstanding.
What do you dislike about the product?
Maybe the color scheme on the JumpCloud website. Nothing significant.
What problems is the product solving and how is that benefiting you?
Our primary use-case was to implement Multi-factor Authentication. The benefits are that we have been able to eliminate our Microsoft AD Server and now we have a single point for user decommissioning.
An additional benefit is the ability to centrally log and audit user activity.
An additional benefit is the ability to centrally log and audit user activity.
Recommendations to others considering the product:
Don't think about it - just go try now the trial version...now...
I think JumpCloud is a must have for any size business.
What do you like best about the product?
I like how easy and straight forward the user interface is. It also solves many problems that business struggle to find solutions to all in one solution. Radius, Mac and PC, MDM, SSO, Policy enforcement. Ect..
What do you dislike about the product?
I don't like how you cant customize the search fields very much.
What problems is the product solving and how is that benefiting you?
It has solved Radius, SSO, and Policy enforcement across all of our Platforms.
Recommendations to others considering the product:
It is a must for all business small or large
Great interface, rapid deployment, easy to use.
What do you like best about the product?
The interface and the ease of deployment
What do you dislike about the product?
Needs better reporting and logging functionality. Could do with Oauth supprt.
What problems is the product solving and how is that benefiting you?
Centralised user management of all our Linux, Mac and Windows boxes. SSO for our web based apps that support it. Key issues were O365, RingCentral, AWS, HubSpot, Lucidcharts auth. All solved easily.
Recommendations to others considering the product:
Go for it. You'll be surprised at how quickly and easily you can deploy it and get central management for your whole team.
JumpCloud Review
What do you like best about the product?
That I can use SSO, MDM, LDAP, RADIUS, and patching all from one place.
Also the interface is very intuitive and easy to use.
Lastly, System and Directory Insights is a data gold mine that have very useful analytics.
Also the interface is very intuitive and easy to use.
Lastly, System and Directory Insights is a data gold mine that have very useful analytics.
What do you dislike about the product?
My only complaints thus far are that there is no Gov Cloud instance for organization who need FedRAMP certifications.
Also, it would be nice to have a way for JumpCloud to manage folder sharing permissions at the domain level.
Also, it would be nice to have a way for JumpCloud to manage folder sharing permissions at the domain level.
What problems is the product solving and how is that benefiting you?
Dealing with the fallout form COVID has been much easier with JumpCloud as I can provision user accounts and computers remotely.
This also enables me to do remote software installs and patches via commands.
This also enables me to do remote software installs and patches via commands.
Recommendations to others considering the product:
It is much easier to use than traditional AD setup and has more features in one place.
Also cost is very very competitive.
Also cost is very very competitive.
JumpCloud for a transitioning business
What do you like best about the product?
I love how easy it is to add an existing computer to your domain. The installer is very small and minimal guidance is needed.
What do you dislike about the product?
I don't like how some of the features of a full-fledged Windows AD are missing, but AD and JC are catering to different audiences.
What problems is the product solving and how is that benefiting you?
We had minimal system unity across our business and we have realized how hard that unification can be.
Recommendations to others considering the product:
If you are looking for a lightweight, but powerful AD, then JumpCloud is a good choice.
Easy to use service
What do you like best about the product?
Ability to link different services and systems to the service
What do you dislike about the product?
We have not experienced any issues with Jump Cloud
What problems is the product solving and how is that benefiting you?
single point of credentials storage and SSO
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