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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,956 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Powerful but easy to use!

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Fast configuration of users, applications and even directories.
What do you dislike about the product?
UI could allow for more filtering in the admin panel and design customization in the user portal.
What problems is the product solving and how is that benefiting you?
Centralized access and directory management, for quick onboarding, offboarding and changing of access.
Recommendations to others considering the product:
Talm to your success manager and be vocal about your plans, JumpCloud is great at adjusting their plans to suit your plans.


    Dario R.

Most flexible central directory solution for enterogenous IT infrastructure

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Multiplatform support, from Linux to MacOS.
Complete visibility of authentication on all layers con company infrastructure, from WiFi to WebApps.
What do you dislike about the product?
The 2 UI for administrators and users. If you are Admin and User this double login and double personality makes you bored every time you havo to switch from 2 profile. Why not have an internal "Change to admin" step into UI/UX
What problems is the product solving and how is that benefiting you?
Centralized control of system and applications access
Recommendations to others considering the product:
Apply it to all aspect of the company to get the best results


    Information Technology and Services

Good Directory as a Service

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
ease of implementation and configuration. Good UI.
What do you dislike about the product?
difficult to debug in case of issues. Often false alarms.
What problems is the product solving and how is that benefiting you?
Access to cloud instances. Priviliged Access Management on Cloud instances.


    Murugappan C.

Its very nice east to wrk.more compact

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
To maintain the ad.less bug .easy environment
What do you dislike about the product?
Need to have more call centers in india or training in you tube videos
What problems is the product solving and how is that benefiting you?
Creating user .policy's combined 3 type flavours
Recommendations to others considering the product:
good


    Computer Software

We are using jumpcloud since 4 years and its very good and easy to start adopting in any environment

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
LDAP integration in almost all tools and APIs
What do you dislike about the product?
jumpcloud should revisit expiring tags in place of groups. Tags concept was very good earlier. Jumpcloud should support latest AMI of AWS EC2 instead of waiting
What problems is the product solving and how is that benefiting you?
LDAP authentication and running commands across all EC2 servers


    Information Technology and Services

Easy-to-use Cost-Effective Cloud-Alternative to Active Directory

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
The product has a very intuitive and easy to use interface. Support is very quick to respond to any questions. We are able to very quickly add new users and devices which frees up valuable time for other tasks.
What do you dislike about the product?
I can’t think of any of downsides, since we started using this product. It meets all of our needs and works as expected. The system functions as expected and JumpCloud consistently adds new functionality.
What problems is the product solving and how is that benefiting you?
Ensuring security and single-sign-on for all of our laptops in use by our employees, as well as inventory control.

It’s easy to pull reports and install applications using the Power Shell features.

It makes managing remote laptops much easier.
Recommendations to others considering the product:
It’s a great product. I highly recommend it.


    Everton V.

Great for small and medium Companies.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
They have a extremely fast support team !! Easy implementation, with few steps you can setup the configuration. A lot of features included for a a fair price. Easy SSO integration with several built-in apps. The application support both linux, Mac OS and Windows. For startups like us this is great.
What do you dislike about the product?
No helpfull dashboards and visualiations in the application. It is necessary export the data to generate charts. You will need to connect to they api in order to get those logs and generate reports and charts by yourself. The log format from the output is not much intuitive and does not follow any standard log format, you'll need some programming skills to perform a lookup for users in log events. They dont log events on the host operational system yet.
What problems is the product solving and how is that benefiting you?
Our main problem is How we can manage and support 3 different types of operational systems usind a single application. The application support both linux, Mac OS and Windows. It is great for small companies such us and for a fair price. Otherwises would have to use 3 different applications.
Recommendations to others considering the product:
If you're looking for a cheap and very rich feature alternative to Active Directory , or even if you need a directory as a service that supports Linux, Mac Os and Windows Jump cloud is the best option for you.


    Laxman R.

Every service which JC has promised to work, is working as expectedly.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
G.Suite Integration, SSO and 2FA for device
What do you dislike about the product?
Provision for alternate email id would help a lot.
What problems is the product solving and how is that benefiting you?
MDM solution. Pushing applications to bulk silently without any user interaction.
Recommendations to others considering the product:
Consider JumpCloud if as an Administrator wants to have a tension-free life.


    Ricky J.

Jumpcloud. The future of user and system directory management in the cloud

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
I love how jumpcloud is simple to understand, simple to configure, has the best support in the game, and is a company with big goals that they continue to own.
What do you dislike about the product?
No downsides to using it. Jumpcloud is innovating and doing something others don’t do. But if I had to critique something I would say I wish the mdm could also work with Apple business App Store accounts and push apple App Store apps and manage more things. It’s still new for jumpcloud so I’m sure this will come
What problems is the product solving and how is that benefiting you?
I’m able to quickly create and configure and sync accounts for a user new or existing and also associate them with a single or multiple devices. This helps with onboarding and also flows nicely as it’s all in the same ecosystem
Recommendations to others considering the product:
Looking for directory, user, and device management for 2020 where others are lacking and looking for something cloud based without having to manage a domain? Sign up now for jumpcloud!


    Staffing and Recruiting

Great support and product listens to customers.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
The quality support is matched. They really do listen to customers.
What do you dislike about the product?
The attempt to individually charge for basic product services.
What problems is the product solving and how is that benefiting you?
Cloud based so easier integration with services.