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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,956 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Keven P.

IT tech

  • October 25, 2024
  • Review verified by G2

What do you like best about the product?
It's easy to navagate to help the people that I need
What do you dislike about the product?
Nothing really it's perfect and needs no improvements
What problems is the product solving and how is that benefiting you?
Easy to connect to devices when needed to update things that need to be updated in any matter


    Automotive

Great interface and UX

  • October 25, 2024
  • Review provided by G2

What do you like best about the product?
Very intuitive for users of all IT disciplines both new and seasoned to the industry.
What do you dislike about the product?
Jumpcloud can be buggy sometimes when you toggle between menu selections.
What problems is the product solving and how is that benefiting you?
Solving IT initiatives across different time zones and countries.


    Vrajesh S.

Good Product to manage your infra

  • October 25, 2024
  • Review provided by G2

What do you like best about the product?
Easy to access portal and define rules in the system
What do you dislike about the product?
Sometime it was hard to troubleshoot issues
What problems is the product solving and how is that benefiting you?
We had not any centeral system to control IAM and password policy. Wanted to have it online so that if wont depend on the network


    Automotive

cover most of features

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
Most of the users connect with Google, it is a good jump cloud support Google Workspace
What do you dislike about the product?
The price is too high, Please make it affordable or all users
What problems is the product solving and how is that benefiting you?
Single sign on


    Ashutosh S.

Go to tool for all in one solution for small and medium sized companies

  • September 30, 2024
  • Review verified by G2

What do you like best about the product?
1. It is easy to use
2. superfast customer support responses
3. All-in-one feature-packed product, including - IAM, MDM, RADIUS, Password Manager, and Remote Assist.
4. It supports directory integration like Workday, O365/M365
5. Easy to deploy
6. Lifecycle management is much better now.
What do you dislike about the product?
1. Device management is complex
2. Jumpcloud Agent Lacks remediation- e.g. if the agent is not contacting the console it doesn't remediate itself
3. Issue with Bitlocker key not found or it is unable to fully encrypt the device.
4. Patch is there but reporting is not at par
5. You need to know scripting to be able to write scripts to pull reports
What problems is the product solving and how is that benefiting you?
It supports multi-platform, Windows and MAC - MDM, JC has Radius Server with is a big Plus


    Vinay K.

Jump cloud is very good for Secure the all application in Single platform.

  • September 25, 2024
  • Review verified by G2

What do you like best about the product?
I am using the JumpCloud user and admin console i like the module of the Dashboard where you can singly track all the users also we can track the total user expired passwords so I like the dashboard of the admin console Jumpcloud.
What do you dislike about the product?
Sometimes, the support response for users is slow, the pricing may be high for smaller organizations and customization options are limited.
What problems is the product solving and how is that benefiting you?
JumpCloud helps to solve user management and security challenges by making it easier to access all your applications efficiently.


    Lalit S.

JumpCloud: A great tool to manage devices

  • September 22, 2024
  • Review provided by G2

What do you like best about the product?
JumpCloud is an excellent tool to manage multiple devices at at time. Such as andriod, mac os and windows operated devices.
What do you dislike about the product?
Since I have been using JumpCloud, haven't found any cons yet.
What problems is the product solving and how is that benefiting you?
JumpCloud helped authenticating mobile devices with MFA feature.


    sachin v.

Best Platform for Insight directory, SSO and MDM

  • September 19, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is the Best Saas Base Platform which connects multiple solutions at 1 solution
What do you dislike about the product?
1 area that I come across is that when we buy JumpCloud from third-party vendor, License a particular number cut-off is not there, for example, if I have purchased 30 License, it will add more than 30 licenses, it won't stop from 30 license
What problems is the product solving and how is that benefiting you?
THis is the platform where we can connect to all 3 platforms which is Windows , mac and Linux. SSO implementation is very easy process.


    Jeremie P.

Horrible product. Horrible service.

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
They have a nice User Interface that makes it attractive and easy to work with or find stuff. Thats it.
What do you dislike about the product?
Remote assist does not work as advertised, always default to google remote destkop or teamviewer, simply was not stable and crashed. No communication for over a year by our account manager. Not a robust tool at all functionality wise, had to do alot of bypass or had alot of OS incomptatibility issues. Overpriced by 100% compared to other industry tools.
What problems is the product solving and how is that benefiting you?
It makes everything look easy and approchable for a new IT tech


    Rajesh T.

Single Sign On for Cloud Applications

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
Single Sign On features works for us best. By using the Jumpcloud i can easily use the Multiple Apps by not reminding the Password for each Application.
What do you dislike about the product?
Sometimes the End Application page works slow.
What problems is the product solving and how is that benefiting you?
Single Sign on features works for me and it solves me to not remind the Password of each applications.