JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
from
and
External reviews are not included in the AWS star rating for the product.
As a operation manager I find this tool to useful for daily basis, easy to use and friendly also
What do you like best about the product?
It is easy to use on daily basis, software to use .
What do you dislike about the product?
Nothing I have found till now that is considered as dislike
What problems is the product solving and how is that benefiting you?
It help me to identity and management the access
User Management simplified and secured
What do you like best about the product?
It makes it way easy to manage all the logins and softwares in a company, all at one spot.
What do you dislike about the product?
its almost good but the settings for different apps are hard even for the admins.
What problems is the product solving and how is that benefiting you?
JumpCloud lets us manage all our accounts and access devices from one place instead of toggling different place, its also a security layer for the company.
Jumpcloud Service
What do you like best about the product?
Integration Capabilities :-
Seamlessly integrates with popular platforms like Google Workspace, Microsoft 365, Salesforce, and Cisco and more platform where you can update and use the security.
Seamlessly integrates with popular platforms like Google Workspace, Microsoft 365, Salesforce, and Cisco and more platform where you can update and use the security.
What do you dislike about the product?
Not yet so far and there is no way to dislike this product.
What problems is the product solving and how is that benefiting you?
It is like AD and we don't have to build AD in our environment to build and run the business , very easy to use it and all the control will have IT only , there is lot of option you can use and customize the admin roles.
We can provide access as a IT helpdesk as a manager and super admin.
we can control end user profile ,MFA and conditional access.
we can get alert as well if we need any solution and failure status. happy to use it and i am giving the feed back because its genuine app and super fast service and customer support.
We can provide access as a IT helpdesk as a manager and super admin.
we can control end user profile ,MFA and conditional access.
we can get alert as well if we need any solution and failure status. happy to use it and i am giving the feed back because its genuine app and super fast service and customer support.
Jumpcloud review
What do you like best about the product?
I like that jump cloud is able to do patent and has capability to lock computers if needed. I also like that jump cloud works on MacBooks as well as Windows.
What do you dislike about the product?
I don't like that we have to manually migrate laptops into junk cloud. It would be nice if this could be done from the cloud or it could be automated.
What problems is the product solving and how is that benefiting you?
Jumpcloud is providing away for us to control our windows computers since SCCM was outdated
Jumpcloud is Simple and Intuitive
What do you like best about the product?
Jumpcloud is easy to use. The UI is easy to understand, and there is ample support documents for anything you don't know how to do. Its great that its supports Mac and Windows. I use it every day to see what computers need updates and offer remote assistance. If you need advanced help the support team is quick to respond to tickets.
What do you dislike about the product?
There are a few quirks with navigation of the menus but they are minor. And sometimes the remote support doesn't work properly, for instance on Mac I cant drag items for some reason.
What problems is the product solving and how is that benefiting you?
Give me a unified way to remote into users computers. Allows me to force password changes and give standard users temporary admin rights. I can also look up what users are using what computers for inventory purposes.
Best App and protect cloud based company
What do you like best about the product?
Centralized User Management(Great for hybrid or remote teams)
for sure you can manage users across systems (Windows, macOS, Linux), applications, and networks from one platform.
Cross-Platform Support and Zero Trust Security Model
for sure you can manage users across systems (Windows, macOS, Linux), applications, and networks from one platform.
Cross-Platform Support and Zero Trust Security Model
What do you dislike about the product?
There is no issue so far. if its there happy to post it
What problems is the product solving and how is that benefiting you?
Problem: Users have different credentials for various systems (email, devices, apps-third party app), leading to password fatigue, inefficiencies, and security risks.
Solution: JumpCloud provides a single identity across systems, apps, networks, and more via SSO and directory services.
Even if you forget your password you can easily reset it via genuine email , IT can always reset MFA and provide restriction any time.
Solution: JumpCloud provides a single identity across systems, apps, networks, and more via SSO and directory services.
Even if you forget your password you can easily reset it via genuine email , IT can always reset MFA and provide restriction any time.
Powerful strong tool for IT admins
What do you like best about the product?
The ease of use and the integration authentication user management and system management features eliminates the manual intervention of humans
What do you dislike about the product?
The automation could be more robust and advanced
What problems is the product solving and how is that benefiting you?
Manual intervention in managing users and the devices was eleminated
Best application for using in 2025 world wide based not only specific country.
What do you like best about the product?
1. Unified Identity & Device Management :-
JumpCloud allows IT teams to manage user identities, access permissions, and devices (Windows, macOS, Linux, Android, iOS) from a single console 1 2. This is a huge win for organizations with mixed environments.
2. Single Sign-On (SSO) :-
SSO is one of the most praised features. It supports SAML 2.0 and integrates easily with popular SaaS apps like Microsoft 365, Google Workspace, Salesforce, and AWS 1. It simplifies login processes and boosts productivity.
3. Multi-Factor Authentication (MFA) :-
JumpCloud Protect offers push notifications and TOTP for secure logins. It also supports conditional access policies and passwordless authentication via JumpCloud Go 1 3.
4. Cross-Platform Device Management :-
Unlike tools like Jamf or Intune that focus on specific OS types, JumpCloud supports full lifecycle management across all major operating systems 3. This includes patching, remote troubleshooting, and policy enforcement.
5. Zero Trust Security Framework :-
JumpCloud makes implementing Zero Trust easier with features like conditional access,
JumpCloud allows IT teams to manage user identities, access permissions, and devices (Windows, macOS, Linux, Android, iOS) from a single console 1 2. This is a huge win for organizations with mixed environments.
2. Single Sign-On (SSO) :-
SSO is one of the most praised features. It supports SAML 2.0 and integrates easily with popular SaaS apps like Microsoft 365, Google Workspace, Salesforce, and AWS 1. It simplifies login processes and boosts productivity.
3. Multi-Factor Authentication (MFA) :-
JumpCloud Protect offers push notifications and TOTP for secure logins. It also supports conditional access policies and passwordless authentication via JumpCloud Go 1 3.
4. Cross-Platform Device Management :-
Unlike tools like Jamf or Intune that focus on specific OS types, JumpCloud supports full lifecycle management across all major operating systems 3. This includes patching, remote troubleshooting, and policy enforcement.
5. Zero Trust Security Framework :-
JumpCloud makes implementing Zero Trust easier with features like conditional access,
What do you dislike about the product?
There is no dislike as it very fast and easy for use.
What problems is the product solving and how is that benefiting you?
Onboarding & Offboarding Complexity :- our company using it because its really helpful.
Manual provisioning and deprovisioning are error-prone and time-consuming. JumpCloud automates user lifecycle management, reducing mistakes and improving security. we can easily take action with the help of jumpcloud.
Manual provisioning and deprovisioning are error-prone and time-consuming. JumpCloud automates user lifecycle management, reducing mistakes and improving security. we can easily take action with the help of jumpcloud.
Reliable, Multi-OS Support with Room for Improvement
What do you like best about the product?
I appreciate JumpCloud's reliability and flexibility, especially with their recent updates that enhance reporting features. It's crucial for audits, system inventory, and user habits. I value its compatibility with different operating systems, simplifying management through one platform. Additionally, JumpCloud’s integration with Asset Sonar is crucial for keeping our data precise and up-to-date. The remote access tool is great for time-saving support tasks, and new reporting features maintain system continuity. JumpCloud’s support for multiple operating systems, including Windows, Mac, and Ubuntu Linux, enables our expansion needs effectively.
What do you dislike about the product?
I find certain limitations with JumpCloud's remote desktop tool frustrating, particularly its inability to switch seamlessly between user accounts without needing a new session, unlike AnyDesk. Additionally, the lack of integration with security platforms like SentinelOne or CrowdStrike is a concern. Integration with such platforms would allow for better monitoring of user device security status and could streamline operations by reducing the need to compare data across different systems.
What problems is the product solving and how is that benefiting you?
JumpCloud enhances reliability and ease in managing devices across operating systems, simplifies remote access, improves accurate reporting, and integrates well with our inventory management, benefiting our operational efficiency and data accuracy.
Effortless User & Access Management with JumpCloud
What do you like best about the product?
I’ve been using JumpCloud to manage user access across multiple systems, and it’s been a complete game-changer for my workflow. The ability to create groups and assign users to them—similar to how I use Twingate—means I can roll out access to multiple resources in just a few clicks. No more individually configuring accounts or permissions for every single user; I simply drop them into the right group, and they instantly have access to the tools, applications, and networks they need.
What I really appreciate is how centralized and intuitive everything is. Whether I’m onboarding a new hire or changing permissions for an existing employee, the process is seamless. I can manage authentication, control access policies, and integrate with various platforms all from one place.
JumpCloud has not only saved me countless hours of repetitive admin work but has also improved our security posture. By grouping users and applying policies globally, I’m confident that every person has exactly the access they need—nothing more, nothing less.
If you’re managing multiple users across different systems, JumpCloud takes the headache out of it. It’s like having a master key for your IT environment.
What I really appreciate is how centralized and intuitive everything is. Whether I’m onboarding a new hire or changing permissions for an existing employee, the process is seamless. I can manage authentication, control access policies, and integrate with various platforms all from one place.
JumpCloud has not only saved me countless hours of repetitive admin work but has also improved our security posture. By grouping users and applying policies globally, I’m confident that every person has exactly the access they need—nothing more, nothing less.
If you’re managing multiple users across different systems, JumpCloud takes the headache out of it. It’s like having a master key for your IT environment.
What do you dislike about the product?
The UI can feel a bit clunky at times, and some advanced settings take a few extra clicks to find, but nothing that’s a dealbreaker.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes our user management and access control, eliminating the need to manually configure accounts across multiple systems. It solves the problem of inconsistent permissions and time-consuming onboarding by letting me assign access through groups. This not only speeds up deployment of tools and applications but also strengthens security by ensuring users have exactly the permissions they need—no more, no less.
showing 221 - 230