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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,957 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Jumpcloud's features need to be improved but their cloud-based AD is great.

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
I like the cloud-based platform and the ease of managing multiple devices regardless of OS. They have features that works for most organizations and offer open-source/plenty of customizable options.
What do you dislike about the product?
The constant prompts to sign into JC. You are forced to sign into each individual Office application. Also their MFA feature does not play well with mobile apps. For instance, the Outlook app has issues successfully signing in when using an MFA app.
What problems is the product solving and how is that benefiting you?
I am unsure of what problems JC is actively working to fix.


    Marketing and Advertising

Ease of use, very secure, very convenient.

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
Ease of use, very secure, very convenient, ease of implementation, Customer support, Ease of integration.
What do you dislike about the product?
Not enough MDM and other policy options.
What problems is the product solving and how is that benefiting you?
Ease of use, security


    Computer & Network Security

Best used for Macs

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
How cooperative it is to use with all MACS.
What do you dislike about the product?
I dislike the amount of times users need to use jumpcloud to authenticate to most apps within a day.
What problems is the product solving and how is that benefiting you?
Solving a lot of management issues we have for our MAC machines.


    Enrique S.

Very nice product to centralize IDM and MDM for small and mid size companies

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
I live that I can include MDM and IDM in one tool, without having to go the microsoft way. It works great with a diverse pool of devices and is not tied to any of them.
The tool is updated on a constant basis and it is easy to use and to implement.
I have used it both for a company of 150 to a company of 1500, so it scales well.
What do you dislike about the product?
I would like to be able to nest groups inside groups.
Remote desktop option, though it works, can be a bit laggy.
What problems is the product solving and how is that benefiting you?
WE can use one tool to centralize IDM and tie it to the MDM and loging to the machines for windows, mac and Linux. Very easy to manage the devices this way. We are in the process of making it our primary SSO as well.


    Timothy L.

Great Product for compliance

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
This has been a great tool to help move our network forward in compliance and get more security to our network.
What do you dislike about the product?
Can sometime be confusing working in the dashboard.
What problems is the product solving and how is that benefiting you?
Giveing us compliance in MFA for all of our supported devices on our network.


    Francisco M.

Really Versatile Platform that makes a hybrid work environment easy to manage

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
Being able to Manage Windows and Mac OS on one platform. We are mostly Apple-based but rely on a few Windows machines that we need to keep secure. The policy management/Commands functionality has been a lifesaver for locking down these machines.
What do you dislike about the product?
Smart groups leave much to be desired. If they expanded upon better smart group logic and conditions, this would be such a game-changer.
What problems is the product solving and how is that benefiting you?
Allowing users to just use there jump cloud login for all of our platforms and keeping everything secure!


    Telecommunications

The best way to centralize the device security controls in one place

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
It is an all-in-one tool to manage your devices in a secured and automated manner.
What do you dislike about the product?
The deployment requires a long study and testing to ensure all company security requirements are met and properly automated.
What problems is the product solving and how is that benefiting you?
It avoids deployment several expensive tools and make it work together. (AD, SSO, OTP, etc)


    Nagendiran B.

Jumpcloud Review - MDM & SSO

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Integration with the Laptop and Mobile devices
What do you dislike about the product?
No support of report for device capture and customisation and also the policy exclusion.
What problems is the product solving and how is that benefiting you?
SSO and IAM is present for integration of products, but only the authorisation is provided, no redirection of cookies captured from the integrated session and flagging it.


    Vikas K.

Product Review Based On POC

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
User-Friendly GUI
Easy to Understand
Replacement of on-premise Active Directory
Easy to manage all environments
A lot of predefined policies
What do you dislike about the product?
DMG file should be supported
Software installation can be more easy
What problems is the product solving and how is that benefiting you?
Replacement of on-premisc active directory,
We can control Mac Devices
Single portol to manage all services


    Anirudh K.

Jumpcloud is a tool one needs to definately have

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
Unlike a rigid traditional directory, JumpCloud SAML and SCIM integrations are top notch !!
What do you dislike about the product?
Nothing as such that I dislike about Jumpcloud
What problems is the product solving and how is that benefiting you?
Helps us simplify onboarding and offboarding