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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Crize Dan A.

Jumpcloud Review how we manage the Jumpcloud Admin portal

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
Easly deployed every command in device when it comes in powershell command.
What do you dislike about the product?
Its hard to navigate the user management policy due to lack of features
What problems is the product solving and how is that benefiting you?
when it comes to deployment the software individual user its easy to use via a Software Management


    Jeffrey D.

Jumpcloud Review

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
I was able to track all IT equipment and user of that equipment.
unlock all locked users. Add User Group & Device Polices. ETC
What do you dislike about the product?
for my perspective. currently theres no downside in using jumpcloud.
What problems is the product solving and how is that benefiting you?
I mostly use to track devices on jump cloud.


    Joe P.

JumpCloud is a great tool to easily manage devices and deploy applications smoothly.

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
I love how I can easily manage devices and remotely erase devices when I have a termination. I also like the patch management features.
What do you dislike about the product?
I dislike how the policy to update MAC OS either Early adoption ring or late adoption ring, has a notification that stays on your screen even after your computer is up to date. I think that can be improved!
What problems is the product solving and how is that benefiting you?
its solving how i can manage devices and complete off boarding easily. its benefitting because before i used to receive laptops back locked with personal apple ids and after i started using mdm and managing the backupcodes, i am able to lock the computers remotely and format them as well.


    Fred B.

IT and systems administrator for a data centre

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is a user-friendly approach to centralized identity management, especially in multi-operating system environments.
What do you dislike about the product?
JumpCloud lacks flexibility in customizations, especially when it comes to policies and user attributes. This limitation may be challenging for organizations with unique security or operational needs
What problems is the product solving and how is that benefiting you?
JumpCloud addresses multiple identity, access, and device management challenges, providing key benefits in security, productivity, and scalability.

Unified Identity and Access Management,Multi-Device and Multi-OS Compatibility


    Samuel S.

Stellar Product

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
Easy navigation of the product and the support is second to none! It is easy to set up and easy to intergrate into our current Workspace inviroment.
What do you dislike about the product?
I wish there was a way to manage Chrome OS devices
What problems is the product solving and how is that benefiting you?
The ease of use to manage devices have been better than anything I have tried on the market.


    dee D.

Works well for our small not for profit

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and accessible. We problay don't use it enough. The number of features is great and customer support is very helpful.
What do you dislike about the product?
It needs to be more accessible for our blind and low vision users.
What problems is the product solving and how is that benefiting you?
Cloud directory and indenity and access mangement. We also use it for password policy enforcement.


    Computer Hardware

Jumpcloud is fine

  • October 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy to navigate once you know what you're doing
What do you dislike about the product?
Can be a learning curve at the start, specifally if contacts are imported from MS or somewhere
What problems is the product solving and how is that benefiting you?
Making it easy to assign devices to computers


    Computer & Network Security

Jumpcloud's features need to be improved but their cloud-based AD is great.

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
I like the cloud-based platform and the ease of managing multiple devices regardless of OS. They have features that works for most organizations and offer open-source/plenty of customizable options.
What do you dislike about the product?
The constant prompts to sign into JC. You are forced to sign into each individual Office application. Also their MFA feature does not play well with mobile apps. For instance, the Outlook app has issues successfully signing in when using an MFA app.
What problems is the product solving and how is that benefiting you?
I am unsure of what problems JC is actively working to fix.


    Marketing and Advertising

Ease of use, very secure, very convenient.

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
Ease of use, very secure, very convenient, ease of implementation, Customer support, Ease of integration.
What do you dislike about the product?
Not enough MDM and other policy options.
What problems is the product solving and how is that benefiting you?
Ease of use, security


    Computer & Network Security

Best used for Macs

  • October 28, 2024
  • Review verified by G2

What do you like best about the product?
How cooperative it is to use with all MACS.
What do you dislike about the product?
I dislike the amount of times users need to use jumpcloud to authenticate to most apps within a day.
What problems is the product solving and how is that benefiting you?
Solving a lot of management issues we have for our MAC machines.