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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Matilda O.

A unified platform for IAM activities

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
We are using this solution mostly because of the SSO feature and other security features that came with it. We use the mobile device management feature alongside SSO.
What do you dislike about the product?
I have not been able to understand how the Cloud RADIUS works.
What problems is the product solving and how is that benefiting you?
We are able to integrate our applications and our users could sign in directly using their email accounts. We don't need to get another directory service to integrate this feature as Jumpcloud comes with a directory service.


    Fred P.

My JumpCloud Review

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
It does Single Sign On. The UI is pretty clean.
What do you dislike about the product?
It seems to easily breaks. The integrations are not always the easiest to work with.
What problems is the product solving and how is that benefiting you?
We mainly use JumpCloud for SSO into the computer and multiple apps.


    Archangel Gabriel S.

My JumpCloud Experience

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
For me, I like in Jumpcloud, It can actively monitor the users and devices information. It's easy to use and operate. I like the best thing in Jumpcloud is the flexibility, It's accessible anytime and anywhere.
What do you dislike about the product?
For me, I don't like about Jumpcloud, It cannot separate device policy to user policy. It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions and It's challenging to configure, isolate and troubleshoot.
What problems is the product solving and how is that benefiting you?
Jumpcloud is my life saver when tracking and validating devices and users information especially with regards to Asset Management. It's easily to validate the assigned and deployed assets to end users.


    John Carl D.

Jumpcloud Review

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
The user interface and the directory were easy to manage.
What do you dislike about the product?
Sometimes, the server is too laggy. It takes time to load the interface.
What problems is the product solving and how is that benefiting you?
Locating and retreiving data of an asset and user credentials.


    Robert Vince U.

Admin Jumpcloud Features

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
For me, what I like in Jumpcloud is easy to understand how to operate this. Also, the best thing is, you can access the Jumpcloud in any device and anywhere.
What do you dislike about the product?
For me, as of now, we experienced the loading issue when we binded 1000 user in one device and it's frustrating to the user to wait more that 5mins before thet can login.
What problems is the product solving and how is that benefiting you?
Jumpcloud can help me on my problems regarding to the issue for user and to the device.


    Jaeron C.

Admin Management

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
The most i like about jumpcloud was helpful and all the feature are easier to navigate and user friendly with this our job gets more easier and allowing for efficient and streamlined operations.
What do you dislike about the product?
This downside of jumpcloud can be enchance by the team overtime as a user we understand that millions of user are using this application can expirience freeze of application and can cause minimal delay. by this It's also important to consider that, being a cloud-based service, reliance on internet connectivity can pose challenges in some environments.
What problems is the product solving and how is that benefiting you?
By using jumpcloud as individual and admin user it makes our job more accessible for monitoring of device, log ins, profile modification and binding accounts into device.
its very convient for user speacially in monitor and sending real-time update on each device


    Financial Services

good Software and we use all the authentication via Jumpcloud only

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
IDP feature and the Device Trust feature are the most liked feature because I can bind the org. laptop
What do you dislike about the product?
They might have Just in Time access for the SSO application
What problems is the product solving and how is that benefiting you?
Remote software push to all the laptop remotely


    Carlos N.

Account Management

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
It offers a unified platform that simplifies user and device management across different operating systems, which is great for organizations with diverse environments.
What do you dislike about the product?
while it integrates well with many applications, there may be some specific tools or legacy systems that aren't fully compatible, which could be a limitation for certain organizations.
What problems is the product solving and how is that benefiting you?
Integration with Various Tools: JumpCloud integrates with a wide range of applications, making it easier for users to access the tools they need without juggling multiple logins.


    Angelita R.

Great for User Management

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud’s best feature for me is how it streamlines user management

It makes managing access to different apps and devices really straightforward and hassle free
What do you dislike about the product?
One downside of JumpCloud is that it can be a bit slow at times, especially when syncing changes across multiple devices or users
What problems is the product solving and how is that benefiting you?
It saves me time by centralizing everything and makes it easy to keep track of users.


    Joe Zorene D.

What I Like Best About JumpCloud

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
The thing I like the most about JumpCloud is that you have easy access to various operating systems (Windows, macOS, Linux), and having access for all devices.

It combines directory services, single sign-on (SSO), multi-factor authentication (MFA) and device management into one unified platform to drive simplified IAM.

Its simple policy management and commands menu allows you to create policies and execute commands.
What do you dislike about the product?
Everything appears to be in order at this point. However, if possible, please supplement it with some user-based policy as well. For the time being, device policy seems satisfactory.
What problems is the product solving and how is that benefiting you?
Kudos to Sidhanth Barik, Senior Customer Success Manager, for assisting me with the RADIUS integration to our Fortinet Firewall.

This integration enhances our network security by enabling centralized authentication, making access management more efficient and secure.