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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mark Anthony A.

Jumpcloud features

  • October 30, 2024
  • Review provided by G2

What do you like best about the product?
Pushing Commands features throgh jumpcloud admin
What do you dislike about the product?
Loading issue when so many binded users in 1 device
What problems is the product solving and how is that benefiting you?
Os patchmanagement
Ita help us to easy migrate windows 10 to 11 pro to latest windows update


    Paul Leandro L.

API Developers Haven

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
As an API developer I like their api documentation.
What do you dislike about the product?
API Tokens are not visible totally when you want to retrieve it. You need to generate a new token
What problems is the product solving and how is that benefiting you?
Identity Management. It helps the company to track all of the employees devices


    Rae Nico D.

Account Management

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
what I like about Jumpcloud is you can intergrate other tools such as Google Workspace and you can also monitor your workstation by installing Jumpcloud on their devices.
What do you dislike about the product?
There are times that it take minutes to load the login page of the desktop if there are too many users binded on the device
What problems is the product solving and how is that benefiting you?
Realtime monitoring unlike on premise DNS that your need to join every station on your domain in Jumpcloud you can just install the app on the device and you will see all the info on the Jumpcloud. It is also easy to add user to the device just by binding them unlike in DNS you need to have the user to login for it to create a profile on the device by Jumpcloud it just automatically add the user.


    Outsourcing/Offshoring

Jumpcloud, a cost-effective solution for organizations

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
All in one services in managing user identities and securing access to devices remotely which has proven valuable as companies shift to remote or hybrid work models.
What do you dislike about the product?
To manage devices on a per profile basis. Policies are implemented per device which sucks for a sharing devices setup.
What problems is the product solving and how is that benefiting you?
Jumpcloud helped manage devices for employees working from home.


    Mary Ann R.

Jumpcloud

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud helpful for creating email and resetting
What do you dislike about the product?
more inprovement on jumpcloud website and
What problems is the product solving and how is that benefiting you?
enable users to work securely


    Kenneth M.

Future Ready

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
The easy management of devices, easy deployment of basic commands via policy. Deployment of applications is seamless. Integration with different Saas.
What do you dislike about the product?
Creation of individual policy for different user on one device.
What problems is the product solving and how is that benefiting you?
Saas Integration via SSO. Ease of access in logging in on different flatforms.


    Patrick K.

Platform for all of your Directory & MDM Needs

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
Has MDM and IDP included in 1 place/interface.
What do you dislike about the product?
The interfsce is a little bit hard to follow and not so intuitive.
What problems is the product solving and how is that benefiting you?
SSO and appliction sprawl


    Kurt John G.

Ease of use

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
Jumpcloud is a cloud directory program that excels in ease of use, offering an intuitive design that simplifies user management, system provisioning, and authentication. their implementation process is also straightforward, with well-documented instructions and automated setup choices that make it accessible even for our organization which has extensive IT resources. The customer support is responsive and knowledgeable, giving excellent assistance through various mediums. Jumpcloud is also frequently used here for identity and access management, and it offers a wide range of features, including SSOs, MFA, and device management. finally, Jumpcloud offers a user-friendly solution that balances functionality with ease of integration.
What do you dislike about the product?
Sometimes the UI takes time to load although we have fast internet with good ping.
Also, I think Jumpcloud needs to optimize its features and load only the important and useful interfaces.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps us on managing cloud-based platform for centralized identity and access management, simplifying user authentication, and device management. Additionally, Jumpcloud features like Single Sign-on (SSO), Multifactor Authentication (MFA), and remote support help ensure our company security and compliance.


    Gadwin O.

very useful

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
creating users group for LDAP and Radius
What do you dislike about the product?
authentication portal for Network Devices
What problems is the product solving and how is that benefiting you?
How they Implement the local policy


    Mark F.

Great toolset for managing mixed OS endpoints

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
Cloud Directory and SSO solutions are clear and easy to use
What do you dislike about the product?
The MDM is good, but not as robust or deep as other solutions when compared to Jamf or Addigy
What problems is the product solving and how is that benefiting you?
We inherited a JumpCloud instance as part of a merger. It was already configured with devices and users onboard. The combination of Cloud Directory and MDM in one tool makes it simple to build smooth onboarding workflows.