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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    ANIL S.

Good solution for growing organisations

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
Easy installation of JumpCloud agent on all organisation computers, keeping them up to date, and running custom scripts through the admin panel.
What do you dislike about the product?
Admin and Management permissions could be better so IT team can give more limited access to other team members without giving them superuser permissions.
What problems is the product solving and how is that benefiting you?
Achieving necessory compliance and IT Policy enforcement.


    Computer Software

As good as i was told it was

  • October 31, 2024
  • Review provided by G2

What do you like best about the product?
I like being able to decommission an account or wipe a device remotely. Helpful during security incidents or terminations. It has saved me time on IT tasks which isn't my main role.

I feel better knowing my org isn't using simple stale passwords or old versions of the the OS on their devices.
What do you dislike about the product?
It took a great deal of technical knowledge to get it running. I'm not sure a business role could have done it.
What problems is the product solving and how is that benefiting you?
Jumpcloud filled in a number of gaps as we were pursuing SOC2 compliance. These are areas where our company need to mature, and Jumpcloud met our needs for that.


    Sayem Abdullah R.

Next Generation Products For IT Industry

  • October 31, 2024
  • Review verified by G2

What do you like best about the product?
Their Device Management and permission policy
What do you dislike about the product?
Their Remote management system too bad for use
What problems is the product solving and how is that benefiting you?
AD service and some extra protection on password management


    John James C.

Comprehensive review for JumpCloud

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
On Normal User Perspective:
* Easy to use
- Very Direct
- When I logged on to console, I can already see the applications that is bound to me by admin
- Simplicity makes it even better.

On Admin Perspective:
* Easy to Manage the Users
* Easy to Manage the Devices connected to it
* Easy to create User Groups
* Easy to create Device Groups
* Easy to manipulate the policies of device and user groups
* Easy to patch/update the apps through Commands
* Easy to Implement on devices
What do you dislike about the product?
On User Perspective:
* Non so far.

On Admin Perspective:
* Loading issue to the devices that is connected to Device Group
- When there is around 300+ devices that is bounded to the device group, rhe end user was experiencing loading
screen before login interface appear for about 3 to 5 minutes.
* Delay in reflection of commands and updates
- Sometimes when we are pushing some updates through command, it is not reflecting to other devices even when
we restart the device and confirmed that it is online, it's still not reflecting on device.
* Internet Connectivity Dependence
- The JumpCloud is reliant heavily to stable connectivity to maximize it's functionality
* On Customer Support
- Sometimes when we file a ticket, it takes time before it was addressed properly.
What problems is the product solving and how is that benefiting you?
User and Device Management
Ease of Control on all of Devices
Fast tracking of the user's activity


    Jorge T.

JumpCloud Makes IT Management a walk in the park

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
I’m really happy with JumpCloud it has made managing our team’s access and devices so much easier. From onboarding new team members to keeping everything secure, it’s all so simple. The setup lets us handle everything remotely, which has been very helpful. Highly recommend JumpCloud for anyone looking make their lifes easier.
What do you dislike about the product?
JumpCloud’s pricing can be restrictive for an organization that it is growing, and per-user fees quickly add up, making it costly as organizations grow.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us simplifing IT by combining MDM for secure device management and IAM for centralized user access. When we need to patch up systems and update all of our remote company contractors it is simple and effcient.


    Information Technology and Services

Intuitive device control and management four our windows estate

  • October 30, 2024
  • Review provided by G2

What do you like best about the product?
Clear patching status, understand if devices are up to date and compliant.
What do you dislike about the product?
Having to press the save button each time you make a configuration change in the portal. (i.e. granting admin acccess to a user, etc.)
What problems is the product solving and how is that benefiting you?
Mobile management of our windows device estate, single pane of glass to see what device status, and clear tooling and rules to create polices and rules based on our organisational requirements


    Timir M.

MDM Solution

  • October 30, 2024
  • Review provided by G2

What do you like best about the product?
Jump Cloud is good product to manage the endpoin machine. ease to use and ease to implement and support is also good with good feature
What do you dislike about the product?
SSO with other is not that much good to use
What problems is the product solving and how is that benefiting you?
Jump cloud make the easy to control the endpoint systems.


    Ian Faulo R.

Account Management

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
JumpCloud is well-regarded for its comprehensive approach to identity and access management. One of its standout features is its ability to unify user management across various platforms, including cloud and on-premises systems. This makes it easier for organizations to manage user identities and permissions in a seamless way.
What do you dislike about the product?
While JumpCloud offers many benefits, some users have noted a few areas for improvement. One common concern is that the user interface can be somewhat complex or less intuitive for those unfamiliar with identity management systems.
What problems is the product solving and how is that benefiting you?
Account management is now efficient and is benefiting me in a way we can manage all of our users in just one platform.


    Mohd Arbaj B.

Jump cloud review

  • October 30, 2024
  • Review provided by G2

What do you like best about the product?
I like most about jump cloud is allowed any heterogeneous resources to be connected and managed from single source
What do you dislike about the product?
As my personal view I don't have any particular dislike for jumpcloud need to add more features
What problems is the product solving and how is that benefiting you?
Through jump cloud we provide support to the users end to end support


    Chriszane S.

Scalability and flexibility with Jumpcloud

  • October 30, 2024
  • Review verified by G2

What do you like best about the product?
The most helpful part in Jumpcloud is ease of managing devices
What do you dislike about the product?
There are certain things that are not yet add to their features
What problems is the product solving and how is that benefiting you?
Device management where in we can run policies