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A shining software suite that stands out
What do you like best about the product?
Contstant and intential updates to the software. It has grown so organically and well when compared to anything microsoft or google. From the base platform and its R.A.T. to the more recent password manager and remote viewing applications. JumpCloud IS the bang for your buck. Holy crap!! Very easy to use and learn new features as well.
Onboarding our clients has become increasingly easier over time and I find myself spending more and more time within the JumpCloud portal every day.
Onboarding our clients has become increasingly easier over time and I find myself spending more and more time within the JumpCloud portal every day.
What do you dislike about the product?
As always, with any organization at JumpCloud's size... you lose some of that human touch and feel when it comes to support/ account/ technical reps. Not a deal breaker but would be a great place to see improvement.
What problems is the product solving and how is that benefiting you?
Ease of remote management of any type of technical resource (hardware/ software).
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I am very satisfied with the services offered by JumpCloud!
What do you like best about the product?
The Remote Assist function has enabled us to easily connect to remote users in order to toubleshoot their computers at any time. The only other feature we're using at this time is Patch Management which works like it should as well. I am looking forward to using more of the featured possible with this service!
What do you dislike about the product?
Getting iOS devices onboarded was a bit frustrating but was mostly because of how ABM behaves (or doesn't)
What problems is the product solving and how is that benefiting you?
Remote management and patching are solved with JumpCloud
Security
What do you like best about the product?
Device management through root as I'm using it for that will explore more about it
What do you dislike about the product?
Sometimes when I use the JC in phone browser i won't get all the options
What problems is the product solving and how is that benefiting you?
Running a script in the endusers pc from cmd from the admin console
Powerful tool for Admins and newcomers alike
What do you like best about the product?
The platform has a wide range of tools to help admins manage anything from users and devices to software installation and management. The interface is quite easy to navigate and visually appealing. The numerous courses and certifications make it easy for anyone to get acclimated to the product in no time. The platform is constantly being updated to provide new capabilities.
What do you dislike about the product?
Although JumpCloud covers a lot of areas of IT administration, some areas lack deeper controls or capabilities. Application management is somewhat lacking in the realm of controlling what apps can be installed on devices outside of what is managed in JumpCloud. Sometimes changes to the UI can cause slight work flow disruptions.
What problems is the product solving and how is that benefiting you?
JumpCloud is our main platform for almost all IT infrastructure. It allows us to manage 90 percent of our needs with one single solution.
Effortless device management with jumpcloud
What do you like best about the product?
Cloud migration and hybrid environments.
Identity and access management for SMBs.
Secure remote work solutions. Compliance and regulatory requirements
Identity and access management for SMBs.
Secure remote work solutions. Compliance and regulatory requirements
What do you dislike about the product?
Occasional downtime or outages.
Slow performance in large-scale deployments.
Issues with scalability in high-traffic environments.
Limited disaster recovery options.
Concerns about data security and compliance.
Slow performance in large-scale deployments.
Issues with scalability in high-traffic environments.
Limited disaster recovery options.
Concerns about data security and compliance.
What problems is the product solving and how is that benefiting you?
1. Identity and Access Management (IAM) complexity
2. Secure remote access and authentication
3. Device management and security
4. Cloud and on-premises infrastructure integration
5. Compliance and regulatory requirements
6. Password management and password fatigue
7. User provisioning and deprovisioning
8. Directory service management (LDAP, Active Directory)
BENIFITS
- IT Administrators: Simplified management, improved security, and reduced helpdesk tickets.
- End-Users: Seamless access, reduced password fatigue, and enhanced productivity.
- Organizations: Improved compliance, reduced risk, and increased efficiency.
2. Secure remote access and authentication
3. Device management and security
4. Cloud and on-premises infrastructure integration
5. Compliance and regulatory requirements
6. Password management and password fatigue
7. User provisioning and deprovisioning
8. Directory service management (LDAP, Active Directory)
BENIFITS
- IT Administrators: Simplified management, improved security, and reduced helpdesk tickets.
- End-Users: Seamless access, reduced password fatigue, and enhanced productivity.
- Organizations: Improved compliance, reduced risk, and increased efficiency.
JumpCloud To Manage Ubuntu Servers Works Great
What do you like best about the product?
We were looking for a solution to manage our Ubuntu server administration logins, as previously, we had been doing this manually. As we continued to grow, it became a more prominent issue for new hires (forgetting to add them to all servers) or removing former employees. It was straightforward to add this capability to our Ubuntu servers, which I was not expecting. We have yet to implement the features available for Apple products or complete the GSuite integration capabilities - but we intend to do so at a later date.
What do you dislike about the product?
Sometimes, understanding the interface and which users have access to which servers has been confusing, but as we continue to use the product, this has been less of an issue. We are a small business (less than 20 employees), so we are not logged into JumpCloud daily - but I see that as a positive because we do not have to be.
What problems is the product solving and how is that benefiting you?
The primary problem JumpCloud has solved for us is managing Sudo and login access to our deployed clusters of Ubuntu and Proxmox servers.
First time user and great features
What do you like best about the product?
Super easy to use
Extensive Integrations: JumpCloud integrates with numerous applications and services, including Google Workspace, Microsoft 365, and Salesforce, enhancing its versatility within existing workflows.
Comprehensive Feature Set: The platform includes SSO, MFA, and MDM, allowing organizations to consolidate various identity and access management needs into a single platform.
Raduis configuration
Extensive Integrations: JumpCloud integrates with numerous applications and services, including Google Workspace, Microsoft 365, and Salesforce, enhancing its versatility within existing workflows.
Comprehensive Feature Set: The platform includes SSO, MFA, and MDM, allowing organizations to consolidate various identity and access management needs into a single platform.
Raduis configuration
What do you dislike about the product?
Reports and insights are not helpful
Support Limitations: Standard support is included across all tiers, but access to live support engineers requires premium support, which incurs additional costs
Support Limitations: Standard support is included across all tiers, but access to live support engineers requires premium support, which incurs additional costs
What problems is the product solving and how is that benefiting you?
umpcloud manages our devices very easily
Maintain excellent control of your network users and assets
What do you like best about the product?
When implementing a new service that you don't have familiarity with, it is vital that you have stellar support to assist you in working out any quirks that you may encounter. Jumpcloud support is, how can I put this - AWESOME. This gives you a high level of granular control over your network and devices.
What do you dislike about the product?
Learning curve can be a little steep as there is a correct order of steps in order to be successful in deployment.
What problems is the product solving and how is that benefiting you?
JC is helping me to maintain control over my network and devices without having to use an expensive domain controller.
Jumpcloud migration success
What do you like best about the product?
The amount of tools that have native integrations with jumpcloud make it easy to have everything in one place.
What do you dislike about the product?
Sometimes there's problem with Jumpcloud go and the app
What problems is the product solving and how is that benefiting you?
Is an easy way to have all our access together, is fast and realiable in the SSO
A must for hybrid environments
What do you like best about the product?
Ability to administer users and computers in a half Mac half PC environment.
What do you dislike about the product?
There password manager and MDM leave a little to be desired.
What problems is the product solving and how is that benefiting you?
Directory services in a hybrid environment.
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