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XO - Automation AI

Kore.ai | 1

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External reviews

376 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Anvesh S.

My Review

  • July 26, 2024
  • Review verified by G2

What do you like best about the product?
The feature are the best thing about kore.AI, it provides a lot of features to developers to quickly develop a virtual agent and it is easy to use.
What do you dislike about the product?
The bot builder is a bit laggy, sometimes it does not work so need to do a hard refresh
What problems is the product solving and how is that benefiting you?
Allow clients to better handle their customer queries


    Ramana G.

Review on Kore AI XO Platform

  • July 26, 2024
  • Review verified by G2

What do you like best about the product?
The best I like Kore.AI is very easy to implement the Virtual Assistant or Chatbots which can help in customer support. while using this platform, no where i felt like it is tool. It has given feel of Human Interaction. GenAI inbuild capabilities is really helping us to implement the Dialog flows and it is very easy to integrate the other platforms by activate the channels.
What do you dislike about the product?
There is no much of Dislikes, but sometimes the platform is taking more time to reflect the changes.
What problems is the product solving and how is that benefiting you?
Kore.AI is helping us more in customer support to address the complex incidents and best part like about it is Agent Transfer where not only bot interaction we can also connect with live agent. It is really reducing the time of address the end user queries and provide the quick solutions with accuracy.


    Yash K.

KoreAI for the Dub

  • July 26, 2024
  • Review verified by G2

What do you like best about the product?
The claim of KoreAI stands true because being a developer the ease of creating a conversational AI solution was something un-imaginable. The deployment is also very seamless with the ease of integrating and implementing with multiple channels.
What do you dislike about the product?
There are a few bug fixes which can be worked upon, like data check in the forms and compulsory use of scripts while auto populating forms based on context data.
What problems is the product solving and how is that benefiting you?
Instead of writing long tedious code KoreAI provides a very simple low code solution which facilitates for steady creations of virtual assistants.


    Yaravit M.

Desafiante

  • July 24, 2024
  • Review verified by G2

What do you like best about the product?
Es un programa muy noble y fácil de trabajar
What do you dislike about the product?
A veces la plataforma no guarda algunas cosas
What problems is the product solving and how is that benefiting you?
Me apoya en resolver problemas que puedo llegar a tener y asi no me desgasto tanto


    Javier L.

Effective Training and Powerful Features

  • July 24, 2024
  • Review verified by G2

What do you like best about the product?
I like best that Kore.AI offers a user-friendly interface and comprehensive training, guiding users step-by-step through the process of building and deploying conversational AI solutions. The most helpful aspect of Kore.AI is its structured training approach, which includes hands-on exercises and clear guidance from instructors, making it easier to understand and apply the platform's features. The upsides of using Kore.AI include its robust feature set for developing sophisticated virtual assistants, the intuitive interface, and the excellent support and training resources that help users navigate the platform effectively.
What do you dislike about the product?
I dislike that frequently using bookmarks causes them to shift positions, which makes them difficult to manage and edit.
What problems is the product solving and how is that benefiting you?
Kore.AI is solving the problem of developing and managing complex conversational AI systems with ease. Its intuitive interface and comprehensive training streamline the process of building virtual assistants, allowing me to quickly implement advanced features and integrations. This has significantly increased my productivity and ability to deliver sophisticated solutions.


    Mohit G.

Kore.ai XO 11 Platform

  • July 19, 2024
  • Review verified by G2

What do you like best about the product?
The latest version of platform now integrates Generative AI in all the possible ways, making it even easier for us to create chatbots and flows.
What do you dislike about the product?
Random stutters and glitches while using the platform. it doesn't properly load the dialogflows some times.
What problems is the product solving and how is that benefiting you?
We had implemented some internal chatbots within JnJ. those are completly built on kore.ai from ground up. it includes internal ticketing systems, answering FAQs related to this system


    Hospital & Health Care

It was very intellectual training

  • July 09, 2024
  • Review verified by G2

What do you like best about the product?
The best thing is its nocode low code platform
What do you dislike about the product?
search assist and mart to be integrated with bot builder
What problems is the product solving and how is that benefiting you?
It is helping me to build complex workflow with ease.


    Manaswi S.

Navigating Kore.ai Platform Review

  • July 08, 2024
  • Review verified by G2

What do you like best about the product?
Kore.ai is used to create customized chatbots which is able to integrate with apps for better workflow. It provides natural language processing for interactions.
What do you dislike about the product?
Some users find intial setup and process seems complex, which requires additional time to implement effectively.
What problems is the product solving and how is that benefiting you?
Kore.ai provides several challenges related to deploying and managing ai solutions. It provides customer support by automating routine inquires and freeing up the human agents for more difficult tasks. Kore.ai's solutions enhance productivity, customer satisfaction, and operational agility, making it a tool for optimizing business proces


    Ragüel L.

Muy bien explicado

  • July 04, 2024
  • Review verified by G2

What do you like best about the product?
la sencillez de uso y la potencilidad de adaptarse, de implementacion, detalle en el soporte y falcil de integrar
What do you dislike about the product?
algunas ubicaciones de menus que permitan mejor acceso
What problems is the product solving and how is that benefiting you?
falta de personal o automatizacion de productos que nos permite emplear recursos en otras areas y nos brinda la oportunidad de implementar en muchas plataformas y empresas


    Vignesh P.

Good to learn, helpful and quicker

  • July 03, 2024
  • Review provided by G2

What do you like best about the product?
Ease to build conversational AI/ Design better conversation experience
What do you dislike about the product?
limitation or issues with platform(concepts)
What problems is the product solving and how is that benefiting you?
designing conversation on business requirements