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XO - Automation AI

Kore.ai | 1

Reviews from AWS Marketplace

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External reviews

376 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Best tool to automate the Bot for AI

  • November 07, 2024
  • Review verified by G2

What do you like best about the product?
The tool is very userfriendly and very fast interactive.
Natural laungage implementaion is very good,
Application programing implementation integration is very good.
Go for it
What do you dislike about the product?
Nothing its grt, its very usefull, grt design platform
What problems is the product solving and how is that benefiting you?
Chat Bot, Natural laungauge implementation, Time consuming.


    Health, Wellness and Fitness

Evaluating Kore.AI

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Kore.AI is one of its kind platform that helped me to created a chatbot for a healthcare use case. Its seamless functionality and the serial in which it appears is very helpful for a first-time user. The platform helps users to implement and integrate an idea quite easily.
What do you dislike about the product?
As of now, I have not found anything that require negative feedback.
What problems is the product solving and how is that benefiting you?
As of now, I have used the Kore.AI platform for chatbots. So, it has helped me in creating chatbots that require minimum human intervention.


    Information Technology and Services

A Very Good no code or low code AI Platform for developers and customers

  • October 30, 2024
  • Review provided by G2

What do you like best about the product?
- no code or low code.
- user friendly interface to develop the bot.
- extended features like search AI, Contactcenter AI.
What do you dislike about the product?
- nothing to dislike, so far used the trial version.
What problems is the product solving and how is that benefiting you?
- Benefits of Search AI and contact center AI features.


    MK mehul G.

IT Asist

  • October 07, 2024
  • Review verified by G2

What do you like best about the product?
It was smooth and need a lot to learn and its all drag and drop
What do you dislike about the product?
we need coding at one given point of time
What problems is the product solving and how is that benefiting you?
its solving most of the tidious qustions asked by user


    Ravikiran B.

Amazing Kore.AI

  • October 03, 2024
  • Review verified by G2

What do you like best about the product?
The interface and ease of using the tool
What do you dislike about the product?
Need more sample codes to understand more about the tool.
What problems is the product solving and how is that benefiting you?
Very easy tool to create chat bot and testing feature is also great


    Rohith J.

An interesting experience

  • September 23, 2024
  • Review verified by G2

What do you like best about the product?
The trainings provided by the instructors were very helpful. The training portal as well was very nice and simple to use and learn. The platform on its own is very nicely built and makes creating bots very streamlined.
What do you dislike about the product?
Some points like, variable naming convention is not supported globally. For example in data tables if we define a variable "account_number" the underscore cant be used in other places such as digital forms which makes development a little tricky.
What problems is the product solving and how is that benefiting you?
Helping creating and managing the SDLC of chatbots


    Prakyath H.

A detailed introspect of kore.ai xo platform

  • September 02, 2024
  • Review verified by G2

What do you like best about the product?
It is user friendly and a low code platform.
What do you dislike about the product?
The platform sometimes laggs , need to refresh when it laggs most of the time
What problems is the product solving and how is that benefiting you?
Kore.ai is providing an end to end platform with low?no code .It is easy to use and comes in with lot of integration faciliities for the external platforms.


    Alexander P.

A decent platform for creating new chatbot

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
This platform enable us to create a new chatbot which capes to multiple variations of deployment platforms
What do you dislike about the product?
might need more features to be added into chatbot
What problems is the product solving and how is that benefiting you?
provide environment and resources for me to create chatbot


    Rudra P.

Good platform

  • August 07, 2024
  • Review provided by G2

What do you like best about the product?
I actually liked using kore.ai for making a chatbot and its pretty simple to use, make on this platform.
What do you dislike about the product?
The site and instructions are pretty good.
What problems is the product solving and how is that benefiting you?
I think its removing the need for learning everything for basic and utilising the basic algos available currently.


    Denny A.

Software Engineer

  • August 02, 2024
  • Review provided by G2

What do you like best about the product?
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
What do you dislike about the product?
Initial setup and understanding of the platform's features can be overwhelming, custom integrations might need more effort and specialized skills, potentially limiting non-technical users.
What problems is the product solving and how is that benefiting you?
Problem: High volume of repetitive queries and customer service requests can overwhelm support teams, leading to longer response times and reduced customer satisfaction.
Kore.AI Solution: Kore.ai's chatbots and virtual assistants can handle routine inquiries, provide instant responses, and perform tasks such as answering FAQs, checking order statuses, and processing simple transactions.
Benefit: Reduces the workload on human agents, allowing them to focus on more complex issues, leading to faster response times and improved customer satisfaction.