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Kore AI is the leading CAI platform
What do you like best about the product?
Excellent training, easy to use platform software and great functionality.
What do you dislike about the product?
There was nothing I disliked, the training is comprehensive to cover all the functionaily. A series of short videos post training would be good to have.
What problems is the product solving and how is that benefiting you?
I have developed a solution to improve and automate customer service when deployed it will eliminate the need for two employees.
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One of the best easy to use, low Code Platform with good community support
What do you like best about the product?
There are a few:
1. Creating a basic conversational flow is very easy and fast.
2. Lots of NLU support.
3. Custom Dashboard is excellent for analysing performance.
4. Kore documentation and community helps a lot while we get stuck in development.
1. Creating a basic conversational flow is very easy and fast.
2. Lots of NLU support.
3. Custom Dashboard is excellent for analysing performance.
4. Kore documentation and community helps a lot while we get stuck in development.
What do you dislike about the product?
Though I haven't found much, a downside is
1. In a POST API call, We can't see the data table with updated data.
2. In service definition, inside "edit request" the fields are always showing as empty when we come back again, even after filling the details for the first time. This is a platform glitch, I guess which can be improved.
1. In a POST API call, We can't see the data table with updated data.
2. In service definition, inside "edit request" the fields are always showing as empty when we come back again, even after filling the details for the first time. This is a platform glitch, I guess which can be improved.
What problems is the product solving and how is that benefiting you?
I have been creating a few of my projects here since 2017.
When building a chatbot with a basic FAQ, menu-driven or conversational flow with a fast development schedule, Kore is a good choice.
The templates that Kore provides can help anyone using this platform for the first time.
When building a chatbot with a basic FAQ, menu-driven or conversational flow with a fast development schedule, Kore is a good choice.
The templates that Kore provides can help anyone using this platform for the first time.
Amazing!! I like it.
What do you like best about the product?
Friendly user interface and detailed documentation.
Easy to create and practice.
No code platform made it easier for beginners.
Continuous upgradation to new versions.
Easy to create and practice.
No code platform made it easier for beginners.
Continuous upgradation to new versions.
What do you dislike about the product?
Not an exact downside but the documentation and training are entirely based on chatbot only. IVR channel should also be highlighted.
How to check to debug logs and performance
How to check to debug logs and performance
What problems is the product solving and how is that benefiting you?
Utterance recognition while making voice calls.
More convenient to use IVR instead chatbot.
Using this Kore.ai platform, we can deliver bots successfully to the clients
More convenient to use IVR instead chatbot.
Using this Kore.ai platform, we can deliver bots successfully to the clients
good experience on kore.ai
What do you like best about the product?
good platfrom for chatbots it is all for good using process and this wonderful platform recently i see
What do you dislike about the product?
there is no dislike that are recvied but there is serve is that are occur in that kore.ai
What problems is the product solving and how is that benefiting you?
good for converstional ai
Most Frequently Used by Me!
What do you like best about the product?
Whenever I stack some where to find the funtionality of plateform kore.ai support team is very fast responce your issue.
1) The First fall provides debugging your own chatbot to find and resolve the issues.
2) Kore.ai provide a strong community developer to solve your query and respond very fast (Most of the issue you can already find on community sites).
3) Somehow, if you have not found any resolution from those points, then you can use the "support.kore.ai" mail id to get the resolution (My personal experience that is getting very fast responses from them).
1) The First fall provides debugging your own chatbot to find and resolve the issues.
2) Kore.ai provide a strong community developer to solve your query and respond very fast (Most of the issue you can already find on community sites).
3) Somehow, if you have not found any resolution from those points, then you can use the "support.kore.ai" mail id to get the resolution (My personal experience that is getting very fast responses from them).
What do you dislike about the product?
I've been using kore.ai for the last one year continuously but did not find anything to stop my project. If anything happens, they provide fast resolutions.
At till time, I have no dislike for the kore.ai platform.
At till time, I have no dislike for the kore.ai platform.
What problems is the product solving and how is that benefiting you?
It is related to Hospitality, Airlines, and Customer support, where we have used API calling, AI Intents and Knowledge Graph functionality and many more provided by kore.ai
Best UI, intelligence and developer friendly sdk integrations
What do you like best about the product?
Additional Integrations like web sdk, botkit are very helpful in improving user experience and the bots ui and smart assist are state of art designs. They have very good sentiment management and importantly supporting channels. Kore.ai is supporting almost all channel like web, whatsapp, messenger, slack etc.
What do you dislike about the product?
for few languages, local accent support in smart assist is yet to be imporved. Apart from that, nothing.
What problems is the product solving and how is that benefiting you?
kore.Ai is a leader in conversational AI services and they have very good platform for developing chatbots and voice bots. As a developer, I have worked with botkit and websdk which gave me an opportunity to learn new technologies.
Kore.ai is best in chatbot surly it will be used by everyone in future.
What do you like best about the product?
Creating a bot is easier using Kore.ai platform, and we can do it in less time.
What do you dislike about the product?
The older version of the bot can't be updated to the new version.
What problems is the product solving and how is that benefiting you?
Can develop and deploy bot easier way.
Very user friendly and Amazing to use
What do you like best about the product?
Platform gives you everything in one place like FAQ, Dialog Management can be done using same platform. Also provides notifications, webhooks ability, events configurations and tons of channels to integrate with.
What do you dislike about the product?
Sometimes training of utterances takes more than 20 to 30 minutes of time. Sometimes Bot which are there in stores, does not work like content variables or env variables does not work. Kindly provide the manual with Bots those are in Stores.
What problems is the product solving and how is that benefiting you?
Kore.ai provides full fledge CHatbot implementation platform by giving hooks for live agent, botkit to write your own logic of intent identification. Secondly it gives both cloud and on-prem version of installations.
Smooth experience with Kore.ai XO
What do you like best about the product?
I have relatively recent experience with Kore.ai XO platform and can tell that it remains strong in the market as a leading vendor in the Conversational AI domain. From a technical perspective, the platform is solid. It offers lots of integrations or facilitates integrations with different services. It is open to extensions. It has powerful multi-engine NLP, which is relatively easy to use for non-experts in hard ML&NLP. Kore.ai platform has a long list of allowed communication channels to expose the bots in a required mode & customize them if needed. Developer experience is excellent, thanks to the smooth studio and extensive documentation. The vendor implements new features (like new monitoring functionality), which drives excitement. From my perspective, the “technical strength” of the platform stands out compared to other prominent vendors in ConvAI. Licensing and pricing offered by the platform are clear to the customers. The overall experience with Kore.ai is great, incl. the technical support, learning opportunities & the community forum.
What do you dislike about the product?
The platform may have minor bugs. The developers could experience some irregularities during development (actions become inactive or not performing as expected, which requires a revert to older versions using a versioning system on rare occasions). Also, documentation needs more details on the internals of the platform to facilitate the dev experience. In general, potential painpoints points are mostly negligible compared to advantages.
What problems is the product solving and how is that benefiting you?
Kore.ai helps to facilitate communication with end users and to enable intelligent automation of services. It helps to resolve blockers in communication and make the experiences more effective.
Kore.Ai is best
What do you like best about the product?
Kore.Ai is very helpful to create chatbot and ui is user friendly
What do you dislike about the product?
Analytics could be better. Procedure to perform seamless escalation
What problems is the product solving and how is that benefiting you?
Data about invoices , trace approval flows.
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